Dr. Kristen Richards, MD

DermatologyFemaleAge 55

Dr. Kristen Richards, MD is a Dermatologist in La Jolla, CA and has over 26 years of experience in the medical field. She graduated from Case Western Reserve University School of Medicine medical school in 1996. She is accepting new patients. Be sure to call ahead with Dr. Richards to book an appointment.

Dr. Richards

Torrey Pines Dermatology

9850 Genesee Ave Ste 460 La Jolla, CA 92037
Accepting new patients

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Compare Dr. Richards with our nearby Dermatologists at Palomar Health.

Make an appointment at Palomar Health today at (858) 480-6126.

These providers are on the medical staff of Palomar Health.

Dr. Richards' Reviews

Likelihood to recommend Dr. Richards

4.2

Based on 112 ratings

5 Stars
65.17857142857143%
(73)
4 Stars
13.392857142857142%
(15)
3 Stars
7.142857142857143%
(8)
2 Stars
0.8928571428571429%
(1)
1 Star
13.392857142857142%
(15)
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Dr. Richards
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RecentHighestLowestMost Helpful
Reply
Worst doctor I've ever seen. She only wanted to sell me cosmetic services as the "CEO" of her "business". I went in for a couple nagging plantar warts on my feet that required different treatment than the traditional freezing. She refused to acknowledge they were warts but rather said they were callouses even though the black dots were clearly visible and I've been treated for repeated plantar warts for years. She made me come back for the "treatment" to bill me again, then on the next visit she refused to do the treatment. She also put in the code as if they were callouses thereby causing my insurance to not cover the office visit, costing me even more. Eventually I wasted three office visits and almost $170 on getting literally no care from her. Worst "doctor" I've ever seen in my entire life. Please think twice before booking a visit at her office.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 12, 2021
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Dr. Richards permanently scared me, and I've had to go to a plastic surgeon and have multiple procedures to correct the issue. She did dermabrasion on a scar which was apparently way too aggressive for my skin type. This left a large indentation that is a completely different texture and looks so bad. I went back to her, and her comment was that I was basically seeing things and there was no indentation. Thankfully, a plastic surgeon did a revision to help correct the issue, but there is still a lot of scaring left from Dr. Richards procedure. She never even offered to make the issue right, but instead, said I should go to a doctor in Los Angeles i.e. basically passed the responsibility off to someone else. I had to spend over $4,000 trying to fix it. I am looking to get an attorney to sue for malpractice at the moment. I used to go to Torrey Pines Dermatology when I was in college and they were amazing. DO NOT GO TO DR. RICHARDS if you can help it. If she does make a mistake, she coul
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 08, 2021
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Reply
I had a basil cell removed from my upper arm. The stitches look like a Frankenstein arm. Also the area is discolored. People are always asking me what happened now over 2 years later. Dr Richards was very unconcerned and if it were her arm she would be horrified. I have opportunities to warn people not to use her. It's your choice
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 07, 2018
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I love Dr. Richards, have been going to her for years. However, I am leaving as her office/staff/PA, are so incompetent! Most reciently, I had to deal with Christine, PA. to get a refill on my d acne meds, clindamycian, 4 weeks of phone calls and stoping by the pharmacy 2 times, no refil! They finally told me they want to see her every 3 months! Really for acne meds? Sadly I went through the same last year with them. Do not recommend, unless u want to spend you life getting s refills.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
San Diego, CA – Jul 10, 2017
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What a wonderful dermatologist. She's very knowledgeable about various treatments and what works for my skin. She is very conscientious and doesn't overdo fillers. I've also seen her PA who is just as good. I would highly recommend her for any cosmetic procedure as they have the full gamut of lasers and cosmetic procedures. She is also a highly trained dermatologist so I feel very comfortable in her hands.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet L in La Jolla, CA – May 11, 2017
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Reply
Exceptional staff with state of the art procedures. Dr. Richards is an excellent professional.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve B in San Diego, CA – Mar 08, 2017
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Reply
I think this Doctor more care about Personal Revenue then about patient. I waited for appointment about 3 month. When I came to the office on time I waited 20 minutes before invited to the room. My size is XXX, but I got the robe Small size. I wait another 20 minutes in the patient room and then decided to leave. Nobody still call me to check why I am left. I waited long time on my first visit also and Dr. Richards spent just 5 minutes with me.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Serg in Escondido, CA – Jul 06, 2016
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About Me

Care Philosophy

Torrey Pines Dermatology, located conveniently on the Scripps Hospital campus in La Jolla, is committed to bringing state-of-the-art dermatological care...Read more

Biography

Kristen Richards MD is a Board Certified Dermatologist and Fellowship trained Mohs Surgeon specializing in cosmetic dermatology, cosmetic laser treatments...Read more

Specialties

  • Dermatology

Board Certifications

Education

McGaw Med Center Of Northwestern
Residency Hospital
1996
Case Western Reserve University School of Medicine
Medical School

Awards

Frequently Asked Questions

What other Dermatologists practice nearby?

Click here to compare with other Dermatologists.

What are Dr. Kristen Richards, MD's top areas of care?

Dr. Richards frequently treats Dermatitis, Moles (Benign Skin Lesions), and Birthmark. See all procedures and conditions Dr. Richards treats.

Where is Dr. Kristen Richards, MD's office located?

Dr. Richards' office is located at 9850 Genesee Ave Ste 460, La Jolla, CA 92037. Find other locations and directions on Healthgrades.

Does Dr. Kristen Richards, MD offer telehealth services?

Dr. Richards has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Kristen Richards, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Richards' experience treating your condition or procedure

Dr. Richards' Top Procedures and Conditions

Treatment Frequency
Dermatitis
very high
very high

Treatment Frequency

Dr. Richards treats Dermatitis more than 99% of her peers

Dr. Richards treats this condition more than 99% of her peers

Moles (Benign Skin Lesions)
very high
very high

Treatment Frequency

Dr. Richards treats Moles (Benign Skin Lesions) more than 91% of her peers

Dr. Richards treats this condition more than 91% of her peers

Birthmark
high
high

Treatment Frequency

Dr. Richards treats Birthmark more than 90% of her peers

Dr. Richards treats this condition more than 90% of her peers

Dr. Richards' conditions and procedures:

  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acne
  • Acne Scar Removal
  • Actinic Keratosis
  • Active FX Fractional Laser Skin Resurfacing Treatment
  • Adjacent Tissue Transfer
  • Allergic Reaction
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Basal Cell Carcinoma
  • Basal Cell Carcinomas With Milia and Coarse, Sparse Hair
  • Bellafill 
  • Belotero® Injection
  • Benign Tumor
  • Birthmark
  • Blu-U® Acne Light Treatment
  • Botox® Injection
  • Cancer
  • Candidiasis of Skin and Nails
  • Carcinoma in Situ of Skin
  • Cellulitis
  • Cold Sore
  • Contact Dermatitis
  • Dandruff
  • Dermal Filler
  • Dermatitis
  • Destruction of Benign Skin Lesion
  • Double Chin
  • Dry Skin
  • Eczema and Contact Dermatitis Due to Detergents
  • Excision of Benign Skin Lesion
  • Excision of Skin Cancer
  • Excision of Skin Lesion
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Facial Peel
  • Folliculitis
  • Foot Conditions
  • Fungal Infections
  • Fungal Nail Infection
  • Genital Warts
  • Hair Loss
  • Hair Removal
  • Herpes Simplex Infection
  • Hidradenitis
  • Hives
  • Impetigo
  • Intense Pulse Light
  • Intertrigo
  • Itchy Skin
  • Jock Itch
  • Juvederm Ultra Plus 
  • Juvéderm Volbella
  • Juvéderm® Voluma® Injection
  • Keloid Scar
  • Kybella Treatment for Submental Fat
  • Laser Hair Removal
  • Leg and Foot Ulcers
  • Lipomas
  • Melanoma
  • Melanoma Screening
  • Microdermabrasion
  • Mohs Defect Reconstruction Surgery
  • Mohs Surgery
  • Mole Evaluation
  • Mole Removal
  • Moles (Benign Skin Lesions)
  • Molluscum Contagiosum Infection
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Psoriasis
  • Rash
  • Restylane Defyne
  • Restylane Refyne
  • Ringworm
  • Rosacea
  • Scabies
  • SculpSure Laser Treatment
  • Sculptra™ Injection
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Shaving of Skin Lesion
  • Skin Aging
  • Skin Allergy
  • Skin Biopsy
  • Skin Cancer
  • Skin Cancer Removal
  • Skin Discoloration
  • Skin Diseases
  • Skin Infections
  • Skin Screenings
  • Skin Surgery
  • Skin Tag Removal
  • Squamous Cell Carcinoma
  • Squamous Cell Carcinoma of Head and Neck
  • Tinea Versicolor
  • Ulcer
  • Ultherapy®
  • Varicose Veins
  • Vbeam Laser Treatment
  • Vollure 
  • Wart Removal
  • Warts
  • Wrinkle Reduction by Injection
  • Wrinkle Removal
  • Wrinkles
  • Wrinkly Skin Syndrome

Insurance Check

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Dr. Richards accepts

Accepted insurance can change. Please double-check when making an appointment.

(858) 362-8800

Dr. Richards accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
Advantage-CA PPO
Balanced (Prudent Buyer)-CA PPO
Blue Cross (Prudent Buyer) - Individual-CA PPO
Blue Cross (Prudent Buyer) - Large Group-CA PPO
Blue Cross (Prudent Buyer) - Small Group-CA PPO
Blue Cross (Prudent Buyer) - Student Health-CA PPO
Bronze (Prudent Buyer PPO/ Small Grp)-CA PPO
Bronze EPO (Prudent Buyer / Small Grp)-CA PPO
Bronze EPO (Prudent Buyer EPO/ Small Grp)-CA
Bronze w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Dignity Health EPO / PPO-CA
Dignity Health PHC EPO & HDP/HSA-CA
Dignity Health Ventura EPO/PPO-CA
EPO-CA
Gold (Prudent Buyer PPO/ Small Grp)-CA PPO
Gold Advantage-CA PPO
Gold EPO (Prudent Buyer / Small Grp)-CA PPO
Gold EPO (Prudent Buyer EPO/ Small Grp)-CA
Lumenos Plans-CA PPO
Major Risk Medical Insurance Program (MRMIP) - Prudent Buyer-CA PPO
MemorialCare Custom-CA PPO
National (BlueCard Basic) PPO
National (BlueCard) PPO
PERS Choice / PERSCare Providers-CA PPO
Platinum (Prudent Buyer PPO/ Small Grp)-CA PPO
Silver (Prudent Buyer PPO/ Small Grp)-CA PPO
Silver Advantage-CA PPO
Silver EPO (Prudent Buyer EPO/ Small Grp)-CA
Silver EPO w/ H.S.A (Prudent Buyer/Small Grp)-CA PPO
Silver w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Tenet Network-CA PPO
Traditional
Traditional PPO
UC Care-CA PPO
UC CORE-CA PPO
UC Health Savings Plan-CA
UC High Option Supplement to Medicare-CA
UC Medicare with Prescription Drugs-CA PPO
UC Medicare without Prescription Drugs-CA PPO
UC Resident and Fellows-CA PPO
UCSHIP-CA PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO

Locations

Torrey Pines Dermatology

Torrey Pines Dermatology A Medical Corp.9850 Genesee Ave Ste 460 La Jolla, CA 92037
1

Compare with other Dermatologists

Compare Dr. Richards with our nearby Dermatologists at Palomar Health.

Make an appointment at Palomar Health today at (858) 480-6126.

These providers are on the medical staff of Palomar Health.