Accepting new patients

Dr. Kirsten Hefele, MD

Family Medicine ·  Female · Age 53

Dr. Hefele

Presence Medical Group

2800 N Sheridan Rd Ste 309 Chicago, IL 60657

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Dr. Kirsten Hefele, MD is a family medicine specialist in Chicago, IL and has been practicing for 18 years. She graduated from Ruprecht-Karls-Universitaet Heidelberg, Medizinische Gesamtfakultat in 1996 and specializes in family medicine.


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Dr. Hefele accepts

Accepted insurance can change. Please double-check when making an appointment.

(773) 248-6913

Dr. Hefele accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Coventry Health America PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Priority Health
Priority PPO

Background Check

No malpractice claims found for Illinois
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Hefele treats your condition or procedure

Dr. Hefele's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abnormal Thyroid
  • Acne
  • Actinic Keratosis
  • Acute Laryngitis
  • Acute Lower Respiratory Infection
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • ADHD and-or ADD
  • Administrative Physical
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Anaphylaxis
  • Anemia
  • Anemia and Iron Deficiency Screening
  • Animal Allergies
  • Anxiety
  • Arthritis
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Atherosclerosis
  • Athlete's Foot
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Breast Pain
  • Bronchitis
  • Bunion
  • Cardiovascular Stress Test
  • Carpal Tunnel Syndrome
  • Chest Pain
  • Cholesterol Screening
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Cluster Headache
  • Coccygeal Pain
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Dehydration
  • Dermatitis
  • Diabetes Counseling
  • Diabetes Mellitus, Secondary
  • Diabetes Screening
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Difficulty With Walking
  • Diverticulosis, Intestinal
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Enteritis
  • Erectile Dysfunction
  • Fever
  • Fibromyalgia
  • Foot Conditions
  • Fungal Nail Infection
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Genital Warts
  • Gonorrhea Screening
  • Gout
  • Hair Loss
  • Hammer Toe
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Heartburn
  • Hepatitis Screening
  • Herpes Simplex Screening
  • Herpes Zoster Without Complication
  • HIV Screening
  • Hives
  • Human Papillomavirus DNA Testing
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypokalemia
  • Hypothyroidism
  • Immunization
  • Insomnia
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Joint Pain
  • Knee Disorders
  • Laryngitis
  • Larynx Conditions
  • Leg and Foot Ulcers
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Lipid Disorders
  • Liver Function Test
  • Low Back Pain
  • Malaise and Fatigue
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Migraine
  • Mineral Metabolism Disorders
  • Moles (Benign Skin Lesions)
  • Muscle Spasm
  • Nausea
  • Nighttime Urination (Nocturia)
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nosebleed
  • Obesity
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Otitis Media
  • Overactive Bladder
  • Overweight
  • Painful Urination (Dysuria)
  • Pap Smear Abnormalities
  • Patellofemoral Pain Syndrome or Knee Pain
  • Perimenopause
  • Peripheral Nerve Disorders
  • Peripheral Vascular Disease (PAD, PVD)
  • Pharyngitis
  • Pollen Allergy
  • Polyneuropathy
  • Polyuria
  • Prostate Cancer Screening
  • Prostatitis
  • Pulmonary Disease
  • Pulmonary Function Test
  • Radiculopathy (Not Due to Disc Displacement)
  • Rash
  • Rh Incompatibility Screening
  • Ringworm
  • Rosacea
  • Sarcoidosis
  • Sciatica (Not Due to Disc Displacement)
  • Sexually Transmitted Diseases (STDs)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Smoking Cessation Counseling
  • Sore Throat
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Symptomatic Menopause
  • Syphilis Screening
  • Tension Headache
  • Testicular Dysfunction
  • Thrombosis
  • Thyroid Disease
  • Thyroid Screening
  • Tinnitus
  • Tobacco Use Disorder
  • Tonsillitis
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trichomoniasis Screening
  • Ulcer
  • Urinary Disorders
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vaginitis and-or Vaginosis
  • Vaginosis Screening
  • Vertigo
  • Vitamin D Deficiency
  • Warts
  • Wellness Examination

About Me

Biography

Dr. Kirsten Hefele, MD is a family medicine specialist in Chicago, IL and has been practicing for 18 years. She graduated from Ruprecht-Karls-Universitaet Heidelberg, Medizinische Gesamtfakultat in 1996 and specializes in family medicine.

Specialties

  • Family Medicine

Board Certifications

Education

2001
Lagrange Memorial Hospital
Residency Hospital
1996
Ruprecht-Karls-Universitaet Heidelberg, Medizinische Gesamtfakultat
Medical School
2001
1996

Languages

  • French
  • German
  • Polish
  • Spanish

Awards

Dr. Hefele's Reviews

Likelihood to recommend Dr. Hefele

4.3

Based on 15 reviews

5 Stars
80%
(12)
4 Stars
0%
(0)
3 Stars
6.666666666666667%
(1)
2 Stars
0%
(0)
1 Star
13.333333333333334%
(2)

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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Hefele's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Kirsten Hefele, MD
RecentHighestLowestMost Helpful
Reply
Dr. Hefele is personable but terribly slow at refilling prescriptions. It is taking her over a week to refill. This is unacceptable. Most doctors can refill in a few hours. Also her staff is very rude and not helpful. They will "yes" you but then they do not take any action. They don't deliver messages to Dr. Hefele so as a patient, even if you call and leave a message for Dr. Hefele, her staff may not deliver the message. Terrible if you need urgent care.
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Overall the best physician I've ever had. Always caring and kind in her delivery. I've been her patient for over 10 years + and will remain as long as she is in the practice. Prior to becoming her patient It was hard to find a physician that had all of the qualities of my perception of a great doctor; but she has more than superseded my expectations and I will forever be thankful for the care she has provided for me. If you want an A-Class doctor then you should pick Dr. Kirsten Hefele.
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Every single person I know has heard about how much I love my doctor. She is very thorough, very efficient, and very tech savvy. I find it easy to simply use the app to ask her questions or follow up on tests. I have been disappointed in doctors before, but Dr. Hefele really listens and she cares deeply about the health of her patients. I am lucky to have found her!
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She was my family doctor for couple years, unfortunately i had stopped seing her due to insurance change. If she is ever again in my network i'll go back to be seen by her in a heart beat. Warm, knowledgeable, open minded, real, i loved being her patient.
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I have known her for many years and she is interesting because she is believing in new things for heath? You have the right on my end to give this my info, Thank you.
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