4.3 based on 12 reviewsView this provider's reviews
Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
I strive to be the type of physician that I would want taking care of me or my family members; that includes knowledgeable, skilled, up-to-date with medical information, compassionate and a good communicator. All patients are unique and as a physician, I feel that my job includes educating and directing patients to the correct plan of care specific for them.Read more
Dr. Swan's Experience
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Overall Patient Satisfaction
Likelihood of recommending Dr. Swan to family and friends is 4.3 out of 5
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Key Survey Insights
Experience with Dr. Swan
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Swan's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
16 – 30 minutes(12)
Dr. Kimberly Swan, MD says
I am disappointed that a patient had a poor experience at my clinic. I strive to be prompt, knowledgeable, personable and complete in my medical care of patients. I feel strongly about my patients having a full explanation of medical conditions and options for management. I wish I would have had the opportunity to correct the situation and I apologize to the patient.