Dr. Kim Mai, MD

Vitreoretinal Disease & SurgeryFemaleAge 38

Dr. Kim Mai, MD is a Vitreoretinal Disease Specialist in Fort Worth, TX. She is affiliated with medical facilities such as Baylor Scott & White All Saints Medical Center - Fort Worth and Baylor Scott & White Surgical Hospital Fort Worth. She is accepting new patients. Be sure to call ahead with Dr. Mai to book an appointment.

Dr. Mai

Alliance Retina

3824 North Tarrant Pkwy Ste 310 Fort Worth, TX 76244
Accepting new patients

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Mai's experience treating your condition or procedure

Dr. Mai's Top Procedures and Conditions

Treatment Frequency
Chorioretinitis
high
high

Treatment Frequency

Dr. Mai treats Chorioretinitis more than 89% of her peers

Dr. Mai treats this condition more than 89% of her peers

Chronic Endophthalmitis
normal
normal

Treatment Frequency

Dr. Mai treats Chronic Endophthalmitis more than 82% of her peers

Dr. Mai treats this condition more than 82% of her peers

Acute Endophthalmitis
normal
normal

Treatment Frequency

Dr. Mai treats Acute Endophthalmitis more than 81% of her peers

Dr. Mai treats this condition more than 81% of her peers

Dr. Mai's conditions and procedures:

  • Acute Endophthalmitis
  • Age-Related Macular Degeneration
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Amaurosis Fugax
  • Anisocoria
  • Anterior Ischemic Optic Neuropathy
  • Anterior Scleritis
  • Aphakia and Other Disorders of Lens
  • B-Scan Ultrasound
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Benign Tumor
  • Blepharitis
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Chorioretinitis
  • Chronic Endophthalmitis
  • Conjunctival Hemorrhage
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Cystoid Macular Edema
  • Degenerative Disorders of Globe
  • Destruction of Lesion of Retina and Choroid
  • Diabetic Cataracts
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Disseminated Chorioretinitis and Disseminated Retinochoroiditis
  • Drusen
  • Dry Eyes
  • Endophthalmitis
  • Eye Cancer
  • Eye Examination
  • Eye Infections
  • Eye Surgery
  • Eyelid Disorders
  • Farnsworth Lantern Test
  • Floaters
  • Focal Chorioretinitis and Focal Retinochoroiditis
  • Focal Laser Photocoagulation
  • Foveal and-or Macular Hypoplasia
  • Hypertensive Retinopathy
  • Hyphema
  • Intravitreal Injection
  • Iridocyclitis
  • Juvenile Macular Degeneration
  • Keratitis
  • Lattice Degeneration
  • Lazy Eye
  • Macular Edema
  • Macular Hole
  • Macular Hole Surgery
  • Macular Pucker Surgery
  • Nearsightedness
  • Nerve Sheath Tumors
  • Ocular Hypertension
  • Ocular Prosthetics
  • Optic Neuritis
  • Panophthalmitis
  • Panretinal Photocoagulation
  • Paralytic Strabismus
  • Pars Planitis
  • Posterior Vitreous Detachment
  • Presbyopia
  • Progressive High Myopia
  • Pterygium
  • Purulent Endophthalmitis
  • Repair of Retinal Detachment
  • Repair of Retinal Detachment or Retinal Tear
  • Retina and Vitreous Surgery
  • Retina Diseases
  • Retinal Artery Occlusion
  • Retinal Cysts
  • Retinal Degeneration
  • Retinal Detachment
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemangioma
  • Retinal Hemorrhage
  • Retinal Ischemia
  • Retinal Laser Photocoagulation
  • Retinal Neovascularization
  • Retinal Tear
  • Retinal Telangiectasia
  • Retinal Vein Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinopathy of Prematurity (ROP)
  • Retinoschisis
  • Scleral Buckling
  • Severe Myopia
  • Stye
  • Tear Duct Disorders
  • Ultrasound, Eye
  • Uveitis
  • Uveitis and Iridocyclitis
  • Vasculitis
  • Vision Screening
  • Visual Field Defects
  • Vitrectomy
  • Vitrectomy (incl. Macular Hole Repair)
  • Vitreoretinal Surgery
  • Vitreous Detachment
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration

Insurance Check

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Dr. Mai accepts

Accepted insurance can change. Please double-check when making an appointment.

(817) 617-7678

Dr. Mai accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
MetLife
MultiPlan
MultiPlan PPO
PHCS Network PPO
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Dr. Mai's Reviews

Likelihood to recommend Dr. Mai

4.2

Based on 14 ratings

5 Stars
78.57142857142857%
(11)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
7.142857142857143%
(1)
1 Star
14.285714285714286%
(2)
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How likely are you to recommend
Dr. Mai
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What went well
No reviews yet
What could be improved
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RecentHighestLowestMost Helpful
Reply
Spent about 2 hours at the clinic of which about 10 min was with Dr. Mai. She is patient and answers your questions, however, I cannot fathom how the visit cost $500 when the tests were not much different than those performed at an optometrist's office and were performed by technicians. Hope you have great insurance and you have paid your deductible because if you don't, you will be shocked by the out-of-pocket expense.
What went well
  • Listened & answered questions
What could be improved
  • Office environment
Helpful
DH – Sep 25, 2021
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Reply
Dr. Mai Is by far the best clinician I have ever encountered in any field of medicine. Concise, articulate in laymen's terms. Informative, and most of all concerned with your well being. And most can agree Surgeons of half her caliber exudes an air of unapproachability. She maintains the far gone "family doctor" attitude and professionalism. In my humblest opinion.
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paul – Jul 21, 2021
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Reply
Dr. Mai and her staff was very knowledgeable and accommodating. Took her time to explain what was going on. You don't feel rushed or anything. My mother had came in with blurry vision and Dr. Mai was able to treat her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennie C – Jun 23, 2020
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Reply
Not good.
Helpful
May 14, 2020
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Reply
Dr. Mai is an outstanding doctor. . She saved my vision after a retina detachment. I would give my 100% recommendation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carl Todd – Sep 25, 2019
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Reply
Staff does not keep accurate accounting records. You will end up paying the same bill multiple times or they will send you to a collection agency. I just paid it. No idea if the is intentional or just incompetence but I just paid my way out of it. Avoid this place.
1 person found this helpful
Helpful
Mar 24, 2019
Thank you for your comment. We have a...Read More
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Reply
My experience in this office was outstanding. Upon examination she discovered I had a Retina Detachment as well as tears in my Retina. She patiently explained what this meant and was very compassionate with me as I was very emotional and did not know I came close to losing my vision in that eye. She was very professional did not rush me, she answered all my questions and concerns with much details. The staff is very pleasant, helpful and patient. I am very happy I found this office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Agnes in Irving TX – Apr 21, 2018
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Reply
Dr. Mai has been a GOD sent blessing. My retina became totally detached on 2/17/18 and not really understanding and fully knowing what this meant at the time was definitely a scary time for myself. Dr. Mai explained in detail with compassion on what needed to take place and has been by my side every step of the way during this time. I had my surgery on 2/23/18 and am healing great thanks to prayers, GOD and most of all Dr. Mai. I do not know what I would have done if not for Dr. Mai :)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
MELISSA THOMPSON in FORT WORTH TEXAS – Apr 21, 2018
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Reply
I would 100% recommend Dr. Mai to anyone that needs to see an eye specialist. I've been seeing her for 8 months for a very serious issue in my left eye, she truly listens and explains well all your options of treatment, I thank God someone recommended her to me.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Martha in Saginaw – Apr 17, 2018
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Reply
From the beginning of my first appointment with Dr. Mai, I knew I could trust her opinion and her expertise. She explained my condition and treatment options in a way that was easily understood, even using a model of the eye to make clear what she was saying. After talking with her, you know your best interests and eye health are her number one goal. She makes you feel that you matter as a person and as a patient. Dr. Mai is a compassionate listener and an excellent ophthalmologist!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jeanie in Meridian, Texas – Feb 10, 2018
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Reply
I lost vision in my right eye. Dr. Mai was the "on call" Doctor on a Saturday morning. She was very patient and thorough. She was able to determine I had a retina detachment. Dr. Mai saw me through my surgeries and post opt visits. I highly recommend Dr. Mai.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Houston, TX – Jun 03, 2017
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Reply
My dad had a bad eye infection and she saw him multiple days in a row including on a Saturday. Very quick in and out everytime and very helpful and informative
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Houston, TX – May 23, 2017
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Reply
Dr. Mai is the most patient, caring, and knowledgeable physician I have met in a long time. She took the time to explain my specific issues in a way that was honest, complete, and yet comforting. She went above and beyond to meet me after hours when I was having problems. My eye issues are unique to say the least, her knowledge and expertise carried me through some difficult times with confidence and compassion.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Robichaux in Houston, TX – Feb 22, 2017
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About Me

Care Philosophy

Only through listening to patients, their needs and expectations, that we can achieve the best medical and surgical outcomes for them. Through advanced...Read more

Biography

Dr. Mai grew up in Keller, Texas. She graduated in the Top Ten of her class from Fossil Ridge High School prior to attending the University of Texas. She...Read more

Specialties

  • Vitreoretinal Disease & Surgery
  • Ophthalmology

Board Certifications

Education

2007
University of Texas / Austin Campus
Undergraduate School

Languages

  • English
  • Spanish
  • Vietnamese

Frequently Asked Questions

Is Dr. Kim Mai, MD accepting new patients?

Dr. Kim Mai, MD generally accepts new patients on Healthgrades. You can see Dr. Mai's profile to make an appointment.

Does Dr. Kim Mai, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Mai accepts your insurance.

What are Dr. Kim Mai, MD's top areas of care?

Dr. Mai frequently treats Chorioretinitis, Chronic Endophthalmitis, and Acute Endophthalmitis. See all procedures and conditions Dr. Mai treats.

Where is Dr. Kim Mai, MD's office located?

Dr. Mai's office is located at 3824 North Tarrant Pkwy Ste 310, Fort Worth, TX 76244. Find other locations and directions on Healthgrades.

What languages does Dr. Kim Mai, MD speak?

Dr. Mai speaks Spanish, Vietnamese, and English. View profile to see all.

Does Dr. Kim Mai, MD offer telehealth services?

Dr. Mai has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Kim Mai, MD?

Find contact information here to make an appointment.

Locations

Practice

Alliance Retina3824 North Tarrant Pkwy Ste 310 Fort Worth, TX 76244
1

Affiliated Hospitals

Dr. Mai is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Baylor Scott & White All Saints Medical Center - Fort Worth

Fort Worth, TX

72% Patient Experience Rating, 3% higher than the national average

9 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2020)

Baylor Scott & White Surgical Hospital Fort Worth

Fort Worth, TX

89% Patient Experience Rating, 20% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

Texas Health Arlington Memorial Hospital

Arlington, TX

69% Patient Experience Rating, Equal to the national average

1 Award Received

Texas Health Harris Methodist Hospital Alliance

Fort Worth, TX

78% Patient Experience Rating, 9% higher than the national average

2 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2019)

Texas Health Specialty Hospital

Fort Worth, TX

72% Patient Experience Rating, 3% higher than the national average

9 Awards Received

Award Highlight: America's 250 Best Hospitals Award™ (2019)