Dr. Kelly Shaffer, MD

Dr. Kelly Shaffer, MD

UrologyFemaleAge 45

Accepting new patients
Telehealth services available

Make an Appointment

(843) 871-5220

Dr. Kelly Shaffer, MD is a Urology Specialist in Summerville, SC. Dr. Shaffer has more experience with Urinary Conditions and Urinary Calculi & Removal than other specialists in her area. She is affiliated with medical facilities such as Trident Medical Center and Trident Health System - Summerville Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Shaffer to book an appointment.

Locations

Lowcountry Urology Clinics

New Patient?
(843) 871-5220
Lowcountry Urology Clinics295a Midland Pkwy Summerville, SC 29485
1
Lowcountry Urology Clinics1300 Hospital Dr Ste 210 Mount Pleasant, SC 29464
2

At a Glance

  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital America’s 100 Best Hospitals for Prostate Surgery Award™ See hospitals
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Urology Specialists at Lowcountry Urology Clinics

Dr. Shaffer's Reviews

Likelihood to recommend Dr. Shaffer

3.2

Based on 25 ratings

5 Stars
52%
(13)
4 Stars
0%
(0)
3 Stars
4%
(1)
2 Stars
0%
(0)
1 Star
44%
(11)
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How likely are you to recommend
Dr. Shaffer?
(Select your rating)
What went well
  • Explained conditions well (13)
  • Office environment (12)
  • Wait times (12)
What could be improved
  • Didn't explain conditions well (8)
  • Long wait times (2)
  • Office environment (2)
RecentHighestLowestMost Helpful
Reply Flag
To add insult to injury, after my August 21st visit and being told to leave because she didn't like the way I presented my medical history, she filed a claim with Medicare and Tricare. She did not exam me or treat me. I have filed a dispute for the payment on this claim.
What went well
No results
What could be improved
No results
Helpful
Nov 03, 2020
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Reply Flag
Similar to other reviews, Dr. Shaffer was one of the rudest doctors I've ever encountered. It's difficult to believe any patient would continue to see her. I recommend finding a different doctor.
What went well
No results
What could be improved
  • Appointment was rushed
3 people found this helpful
Helpful
Oct 06, 2020
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Reply Flag
Dr. Shaffer was possibly the most condescending and uncaring person I've had the displeasure of encountering. I was sent to her as a consult for my doctor and in the few minutes Dr. Shaffer blessed me with presence, she suggested I was overstating my symptoms and my doctor was a fool who couldn't conduct a test nor read the results properly. Her nurse then attempted to draw blood, hitting a muscle and a nerve instead.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Apr 16, 2020
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Reply Flag
Very proactive to finding what the problem is and is further proactive in treating what is happening. Also, takes time to answer all your questions, and does not come across as rushed to get in and out to continue down the list like some specialist can present.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 18, 2019
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Reply Flag
Very professional but also kind and carreing. Her staff is excellent.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Linda – Oct 15, 2018
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Reply Flag
Dr. Shaffer has been great. I have been a patient of hers for a couple of years now.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sharon – Aug 24, 2018
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Reply Flag
I have never been made to feel as if a medical professional cared less about my health, my concerns or my responsibilities. Dr Shaffer was rude, snapped at me during a pelvic exam and was dismissive of my questions, ignoring me when I expressed concerns. She didn't even say goodbye, just left the room. Leaving,I knew nothing about the procedure she was scheduling until her assistant called me to go over surgical appt scheduling. She had to ask the doctor herself . Horrible experience !
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Tammy in dorchester – Apr 11, 2018
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Reply Flag
Amazing doctor! We could not be more pleased with the quality of care she gives!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Christina Clark in Summerville sc – Feb 25, 2016
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How was your experience with Dr. Shaffer?

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for South Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Shaffer

Based on treatment records, we have identified the following as areas of care that Dr. Shaffer treats more often than their peers. If you are unsure whether Dr. Shaffer treats other conditions, please contact the office at (843) 871-5220.

Urinary Conditions

Compare with other Urinary Conditions specialists.

Dr. Shaffer treats at a

very high

frequency compared to similar providers

Based on claims data for 11 conditions and procedures

Treatments
Dr. Shaffer
Similar Providers
Urinary Tract Infection (UTI)
Urinary Incontinence
Polyuria
Painful Urination (Dysuria)
Normal
Frequency
High
Frequency
Very High
Frequency

Urinary Calculi & Removal

Urologists or nephrologists diagnose and treat kidney stones, small pieces of hard, crystallized material that form in the kidney and typically pass naturally, but may require shock wave therapy, a catheter procedure, or surgery.Compare with other Urinary Calculi & Removal specialists.

Dr. Shaffer treats at a

very high

frequency compared to similar providers

Based on claims data for 10 conditions and procedures

Treatments
Dr. Shaffer
Similar Providers
Urinary Stones
Kidney Stones
Ureteral Stones
Kidney Stone Pain (Renal Colic)
Normal
Frequency
High
Frequency
Very High
Frequency

Check Dr. Shaffer's experience treating your condition or procedure

Dr. Shaffer's conditions and procedures:

  • Atrophic Vaginitis
  • Balanoposthitis
  • Bedwetting
  • Bladder Atony
  • Bladder Cancer
  • Bladder Diverticulum
  • Bladder Infection
  • Bladder Stones
  • Bladder Surgery
  • Blood in Urine (Hematuria)
  • Chronic Kidney Diseases
  • Chronic Prostatitis
  • Congenital Obstruction of Ureteropelvic Junction
  • Cystometry
  • Cystourethroscopy and Transurethral Resection of Bladder Neck
  • Elevated PSA (Prostate Specific Antigen)
  • End-Stage Renal Disease
  • Enlarged Prostate (BPH)
  • Epididymitis
  • Excision of Testicular Lesion
  • Hydrocele
  • Hydronephrosis
  • Hypogonadism
  • Hypospadias
  • Incontinence Sling Procedure
  • Interstitial Cystitis
  • Kidney Cancer
  • Kidney Infection
  • Kidney Infection, Acute
  • Kidney Stone Pain (Renal Colic)
  • Kidney Stones
  • Lithotripsy
  • Lymph Node Biopsy or Excision
  • Neurogenic Bladder
  • Nighttime Urination (Nocturia)
  • Orchitis
  • Overactive Bladder
  • Painful Urination (Dysuria)
  • Partial Nephrectomy With Robotic Assistance
  • Peyronie's Disease
  • Polyuria
  • Prostate Cancer
  • Prostate Removal
  • Prostatectomy With Robotic Assistance
  • Prostatitis
  • Renal Transplant and Nephrectomy
  • Sexually Transmitted Diseases (STDs)
  • Testicular Atrophy
  • Testicular Dysfunction
  • Traumatic Acute Kidney Injury
  • TURP (Transurethral Resection of Prostate) or Laser Destruction of Prostate
  • Ureteral Stones
  • Ureteral Stricture or Kinking
  • Urethral Dilation
  • Urethral Stones
  • Urethral Stricture
  • Urinary Incontinence
  • Urinary Stone Removal (Litholapaxy)
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Urinary-Genital Tract Fistula, Female
  • Vaginal and Pelvic Prolapse
  • Vaginitis and-or Vaginosis
  • Varicocele
  • Vesicoureteral Reflux
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Shaffer accepts

Accepted insurance can change. Please double-check when making an appointment.

(843) 871-5220

Dr. Shaffer accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO

About Me

Biography

Dr. Kelly Shaffer, MD is a Urology Specialist in Summerville, SC. Dr. Shaffer has more experience with Urinary Conditions and Urinary Calculi & Removal...Read more

Specialties

  • Urology

Board Certifications

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Kelly Shaffer, MD?

Call (843) 871-5220 to make an appointment as a new patient. Click here for more information.

Does Dr. Kelly Shaffer, MD offer telehealth services?

Dr. Shaffer has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Kelly Shaffer, MD accepting new patients?

Dr. Kelly Shaffer, MD generally accepts new patients on Healthgrades. You can see Dr. Shaffer's profile to make an appointment.

Does Dr. Kelly Shaffer, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Shaffer accepts your insurance.

What are Dr. Kelly Shaffer, MD's top areas of care?

Dr. Shaffer frequently treats Urinary Conditions and Urinary Calculi & Removal. See all practice areas where Dr. Shaffer specializes.

Where is Dr. Kelly Shaffer, MD's office located?

Dr. Shaffer's office is located at 295a Midland Pkwy, Summerville, SC 29485. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Shaffer is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Trident Medical Center

Charleston, SC

66% Patient experience rating, 3% lower than the national average

7 Awards Received

Trident Health System - Summerville Medical Center

Summerville, SC
7 Awards Received

Bon Secours St. Francis Hospital

Charleston, SC

76% Patient experience rating, 7% higher than the national average

21 Awards Received

East Cooper Medical Center

Mount Pleasant, SC

79% Patient experience rating, 10% higher than the national average

3 Awards Received

Mount Pleasant Hospital

Mount Pleasant, SC

82% Patient experience rating, 13% higher than the national average

5 Awards Received

Roper Hospital

Charleston, SC

79% Patient experience rating, 10% higher than the national average

18 Awards Received