Dr. Kelly Hensgen, DO

Dr. Kelly Hensgen, DO

Family Medicine | Female | 57 years old

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Care Philosophy

Dr. Hensgen specializes in Family Medicine and practices in Ormond Beach, FL. She practices at 1 location.

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Dr. Hensgen's Experience

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Board Certifications

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Background Check

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Education

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Visiting Dr. Hensgen

Dr. Hensgen accepts 15 insurance carriers

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Hospital Quality

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Dr. Hensgen's Reviews

Likelihood of recommending Dr. Hensgen to family and friends
3.6
based on 21 total surveys (7 with reviews)
Key Survey Insights
  • Trustworthiness
     (20)
  • Helpfulness
     (19)
  • Staff
     (20)
  • Scheduling
     (20)
Experience with Dr. Hensgen
  • Level of trust in provider's decisions
     (20)
  • How well provider explains medical condition(s)
     (19)
  • How well provider listens and answers questions
     (20)
  • Spends appropriate amount of time with patients
     (20)
Dr. Hensgen's Office & Staff
  • Ease of scheduling urgent appointments
     (20)
  • Office environment, cleanliness, comfort, etc.
     (20)
  • Staff friendliness and courteousness
     (20)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (19)
Open Full Survey+
Ormond Beach, FL |
Apparently a simple request for a phone call from the Dr is grounds for dismissal from this practice. And the Dr and nurse practitioner take vacation at the same time with nobody to cover for them.
Ormond Beach, FL |
Horrible lack of communication from Dr. Hensgen. She refused to answer my calls and refused to write a referral for continued care of a chronic condition (depression). She also had a nurse call and tell me that my test results were normal, but when I saw the report they were abnormal! After I said something and they found out that I knew about the error, I received a letter asking me to find a new Dr.
Ormond Beach, FL |
I "thought" this practice was very caring. They referred me to several specialists, while making the rounds to those specialists. I rescheduled(not cancelled) an appt. because of a work conflict and another appt. because of a hurricane. The next thing I know, I received a letter indicating that they were dropping me from their practice. I left a few voicemails to find out what no avail with no return calls. Finally, when I did reach someone they said it was their decision to drop me & hung up t
in Ormond beach, fl |
She has always been thorough and caring
in Orlando, FL |
Her office staff is horrendous, unprofessional and lacked knowledge in basic Immunizations. My daughter needed her last TD booster and the staff continually advised they were unable to provide as they did not have pediatric doses. She was in 8th grade , weighed 132 and therefore needed adult dosing. As a nurse, I sent the information to the office(Ed moment) and within 30 days received a letter that I was no longer a patient due to inability to have a relationship with the doctor!!!!
in New Smyrna Beach, FL |
Identified a melanoma that I had and was unaware of. A real life saver. Also was of great help and comfort to me after the loss of a spouse.
in Ormond Beach, FL |
She is very good ! She is behind you with all meds. Keeps close eye on you and cares !
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Dr. Hensgen's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Family Medicine
  •  Board certified in Family Practice
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
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  • Media & Publications

    Dr. Hensgen has no media or publications listed.

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Florida.

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  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

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  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

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Background Check

Why It Matters: Dr. Hensgen's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Family Practice

Conditions Treated

Dr. Hensgen does not have any conditions listed. If you are Dr. Hensgen and would like to add conditions you treat, please update your free profile.

Education

  • Medical School
    Nova Southeastern University College Of Osteopathic Medicine

    Graduated in 1989

  • Internship Hospital
    University Med Center

    Completed in 1990

  • Residency Hospital
    Bernardino County Medical Center

    Completed in 1992

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Hensgen does not have any memberships or affiliations listed. If you are Dr. Hensgen and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Family Medicine

Procedures Performed

Dr. Hensgen does not have any procedures listed. If you are Dr. Hensgen and would like to add procedures you perform, please update your free profile.