Dr. Keith Edwards, MD
Neurology • Male • Age 73
Accepting new patients
Telehealth services available
Empire Neurology
1205 Troy Schenectady Rd Latham, NY 12110Dr. Keith Edwards, MD is a Neurology Specialist in Latham, NY and has over 47 years of experience in the medical field. He graduated from Duke University School Of Medicine medical school in 1973. He is affiliated with medical facilities such as Burdett Birth Center and Columbia Memorial Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Edwards to book an appointment.
Dr. Edwards' Reviews
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What went well
- Appointment wasn't rushed (21)
- Office environment (21)
- Staff friendliness (19)
What could be improved
- Long wait times (22)
- Appointment was rushed (14)
- Office environment (9)
Reply Flag
Worst MS doctor i’ve seen. Told me he will “cure me” on the first visit. We know there is no cure. Three different MS docs i saw disagreed with his findings. He got very loud and angry. Takes notes on scrap paper and seems senile. Forgets your name and changes course constantly.Weeks to respond, Office, including bathrooms, not clean, and no distancing with infusion, next patient was 3feet away.
What went well
No results
What could be improved
No results
Was this helpful?
3
3
33MS patient – Jun 24, 2020
Reply Flag
He is not a good listener. He actually told me that I was feeling better when the opposite is true. I told him I was feeling worse. Then at a follow-up visit he was actually very surprised when I told him AGAIN that I was worse.
What went well
No results
What could be improved
No results
Was this helpful?42
42May 02, 2020
Reply Flag
He is horrible.. I had him as a dr.. he basically didn't give a damn about what I had to say... I had to school him about certain conditions I had.. he embarrassed me in front of other patients.. very rude..even the office itself is unprofessional is filthy... sorry but my health is important and I felt this so call dr didnt care about my well being..
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Was this helpful?52
52Aug 13, 2019
Reply Flag
I have been a MS patient of Dr. Edwards sense 1985. He is the most brilliant Doctor I have ever known and is compassionate. He has treated me with the upmost respect and has always listened to me. He has even gone as far as giving me his own personal cell phone number for when I have emergency situations. If this is 5 star rating, I give Dr. Edwards and his staff 10 stars! WSH RTR, MLT, BAS
What went well
No results
What could be improved
No results
Was this helpful?34
34Mar 13, 2019
Reply Flag
I was very impressed with Dr.Edwards knowledge. He took the time to answer my questions and explain in detail. Staff very professional.
What went well
No results
What could be improved
No results
Was this helpful?21
21Mar 09, 2019
Reply Flag
Dr. Edward's and his staff is nothing but outstanding . He's always ahead of the game with new treatments . When I have questions for him he answered them . His nurse was in the room also to make sure I understood everything he was discussing with me. The staff is always warm and welcoming when I arrive. I'm so glad I made the decision to enter this practice. I've never known so much about MS until I met with Dr. Edward's. I'm happy I was referred to this office.
What went well
No results
What could be improved
No results
Was this helpful?21
21Happy Patient in Lake Luzerne – Jan 29, 2019
Reply Flag
He spends more time telling you all about the publications he has been in, or studies his patients are partcipating in, than he does listening to his patient. He will not tolerate a patient who questions his treatments. I requested records to be sent to another neuro for a srcond opinion and he had his staff call me to say that he will no longer see me as a patient and I should continue follow up with the other neuro.
What went well
No results
What could be improved
No results
Was this helpful?54
54Jan 13, 2019
Reply Flag
Keith Edwards is incompetent. He pretended to care about my wife while treating her MS until days after she started an expensive drug (Ocrevus) at which time he told her she was healed. We were stunned by this (he told her weeks earlier she was near paralysis with ongoing MS relapses) when even worse he yelled at her that he was done talking (after less than 5 minutes during appt. he scheduled), stomped out of exam room and then hid behind his office staff/refused to discuss his behavior.
What went well
No results
What could be improved
No results
Was this helpful?163
163Jan 19, 2018
Reply Flag
He is cutting edge! He cares about how I am feeling and takes my pain seriously, always doing his best to find a way to treat my migraines. What had been debilitating migraines are now treated and manageable. Not only that, he found areas of pain that I had been living with and relieved them.
What went well
No results
What could be improved
No results
Was this helpful?23
23Lori in East Chatham, NY – May 07, 2016
Reply Flag
I have no complaints about Dr. Keith, he's an excellent provider and I genuinely caring for his patients. Unfortunately, I can't say the same for his staff as some are not as understanding and interested in maintaining his medical practice.
Much to my dismay, I will need to seek another provider...
What went well
No results
What could be improved
No results
Was this helpful?63
63janlesaint in Albany, NY – Mar 15, 2016
Reply Flag
Since Jan., 2010 I have had a Chronic Nonresponsive Migraine?. I was bedridden in terrible pain & out of work on disability. I saw over a half dozen neurologists, had a zillion tests & meds to no avail. I was going to be certified as totally disabled. But I tried one more Neurologist. When I met with Dr. Edwards, he spoke with me, not TO me, or down to me. In 45 minutes he figured out what was wrong. I feel like he saved my life. I was looking at being disabled, bedridden & stuck on painkillers
What went well
No results
What could be improved
No results
Was this helpful?71
71John Mc in Newport News, VA – Jan 29, 2016
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