Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
I welcome the opportunity to discuss with this person in Wisconsin why they were unhappy with his or her care. It is extremely important to me for patients to leave with a clear understanding of their problem and how to treat it. From the survey, it appears this person scheduled a same-day appointment; perhaps the only time available was inconvenient for him or her. But for certain eye problems, we insist that the
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