Dr. Kathleen Rathbun-Duncan, DO
Family Medicine•Female•Age 62
Accepting new patients
Telehealth services available
Make an Appointment
(561) 649-7532
Dr. Kathleen Rathbun-Duncan, DO is a Family Medicine Specialist in Greenacres, FL. She is affiliated with medical facilities such as Palms West Hospital and Jfk Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Rathbun-Duncan to book an appointment.
Accepting new patients
Dr. Kathleen Rathbun-Duncan, DO
Family Medicine
Make an Appointment
Palm Beach Family Medical Associates, Inc.Greenacres, FL 33463
4889 Lake Worth Rd Ste 109
Dr. Rathbun-Duncan's Reviews
Likelihood to recommend Dr. Rathbun-Duncan
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What went well
- Staff friendliness (14)
What could be improved
- Staff wasn't friendly (21)
Reply Flag
Handles my prescriptions in a proficient way. Wait time is excellent. Staff is friendly. Takes good care of me
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
- Office environment
Sep 28, 2020
Reply Flag
They don't answer the phone. No vm. Just rings and rings. You will never meet Dr. Duncan because she never sets foot in the office. Patients are seen only by the NP's who are very nice but they are not doctors. Office staff is deplorable. No communication between NP's and office. RUN.
What went well
No results
What could be improved
No results
E. Reese – Jul 17, 2020
Reply Flag
Dr. Kathleen Rathbun-Duncan is an extremely knowledgeable and personable physician. She not only provides the very best professional care for her patients, but she really, really, genuinely cares about their wellbeing; physically, emotionally, and mentally. She provides medical attention when needed; as well as monitors her patients to ensure that they have all of the medical and emotional support they need. She is approachable and easy to confide in. This gives her even more insight and knowledge into her patients' entire healthcare and needs. Her "bedside manners" are the best I've ever experienced! It's like you’re talking to your Mother and explaining, "why your tummy aches"; even though we're around the same age. LOL! She also educates you as a patient in how to better take care of yourself and improve your own physical health. She's that medical professional who knows just the right balance between professionalism and caring mother/best friend. More physicians should mirror her.
What went well
- Office environment
- Staff friendliness
What could be improved
No results
Elaine L. Smith in Wellington, FL – Aug 30, 2019
Reply Flag
Once you become established and medicated for your ailments they will drop you and force you into chemical withdraws. I was forced off anti-depressants which was a very dangerous and unprofessional thing to do.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
May 30, 2019
Reply Flag
The in-house staff is awesome Kerri Anne ARNP is great but reception could be a lot better. One lady in particular is extremely rude and condescending. Their communication about billing is less than par. Have been told multiple different things every time I go.
What went well
- Office environment
- Wait times
- Appointment wasn't rushed
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Alicia in FL – May 28, 2019
Reply Flag
If you are in need of family doctor Dr. Rathbun is it. She is not only knowledgeable in her field as is expected but compassionate and empathetic. She is a good listerner who allows her patients to speak and then she develop a treatment plan tailored to the individual. I trust Dr. Rathbun with my care and my family care.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Carole Jenkins in WEST PALM BEACH – Apr 24, 2019
Reply Flag
Dr Rathbun's PA Cari is great. However the practices and policies of this office are horrible! They send labs out of network without consent. Now I owe over $300. For no reason. Could been covered if they used an in network lab. They will not return calls
What went well
No results
What could be improved
No results
Greenacres – Dec 20, 2017
Reply Flag
Doctor Nancy. Is the best doctor here in Florida “5 stars” isn’t enough to explain what great service you receive, plus a great staff, Doctor Nancy doesn’t rush and spent as much time as needed to understand any issues then made sure I was getting the right care and help She went out of her way to try to expedite care services and appointments with a follow through that you don’t see anymore. If your looking for the best care and someone that understands I high recommend her office.
What went well
No results
What could be improved
No results
Josef Sf in Lake Worth, FL – Dec 16, 2017
Reply Flag
I have waited so long to see a doctor because my past experiences were never good, however Dr. Kathy was absolutely amazing. She knows me well and no matter what I am going through she really shows her interest and concern for my health. She goes above and beyond and I know that I am more than just a number to her. I would definitely recommend her to everyone, as well as her N.P. and P.A. Her entire staff from the front desk, to the nurses and providers are really a blessing. Thank you all!
What went well
No results
What could be improved
No results
Nilda in Lake Worth, FL – Nov 08, 2017
Reply Flag
I am in the medical field, insurance forced me to pick a PCP. I went for one annual check up in 2016. They took me back to a room that someone else was already in, left me in the hall and then back out front.. I had to have Stat surgery and because of pre op I had to return. I was charged hundreds of dollars for repeat tests. Billed repeatedly for the same items. Tried calling and talking to someone. Rude, no one listens, no one cares at that office. Never once saw the actual Dr. Stay away!!
What went well
No results
What could be improved
No results
Lisa in West Palm Beach, FL – Oct 23, 2017
Reply Flag
You know it's funny because I was there twice and saw that thing that's supposed to be a Nurse Practitioner and never saw Dr Rathbun. I was treated like crap and Carianne needs an attitude adjustment before she ruins the practice! She's a rude little girl! She can't spell properly and needs to learn how to write. She's nothing but an eyesore! Some of questions below doesn't even make the poor rating, a real downer
What went well
No results
What could be improved
No results
Penni Kalliche in Lauderhill – May 07, 2017
Reply Flag
Dr. Kathy is a fearless patient advocate. She saved my life by being pro-active!
What went well
No results
What could be improved
No results
Laura Leite in Wellington, Florida – Nov 23, 2016
Reply Flag
This office fails to educate their employees about their policies. Every time I go in there, there is a problem even when scheduled for a simple annual physical.
What went well
No results
What could be improved
No results
Lake worth FL – Jul 21, 2016
Reply Flag
I'm very disappointed that my mother called the office during business hours , for a refill for her blood pressure medication. My mother never received a call and her prescription was not called in. My mother is currently out of her blood pressure medication. When she contacted the answering service about the situation. She was told that the doctor does not want to be paged and to go to the ER.
It's sad, that my mother could have a stroke b/c the doctor doesn't want to be paged.
What went well
No results
What could be improved
No results
West Palm Beach – Jan 21, 2016