Dr. Katherine Seymour, MD
Heritage Medical Associates
2339 Hillsboro Rd Franklin, TN 37069Accepting new patients
Telehealth services available
Dr. Seymour's Reviews
Likelihood to recommend Dr. Seymour
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What went well
- Appointment scheduling (12)
- Office environment (12)
- Staff friendliness (12)
What could be improved
- Appointment was rushed (2)
- Didn't explain conditions well (2)
- Didn't listen or answer questions (2)
Reply Flag
she. is. friendly and a plesant person
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
ann. shirley – Jan 21, 2021
Reply Flag
Absolutely love Dr. Seymour. She sees both of my kids and always always spends time with us. She explains everything thoroughly, and often asks follow up questions at our next visit. Her medical knowledge and brilliance is evident when you interact with her, but she's never condescending. Would recommend her to anyone.
What went well
No results
What could be improved
No results
Apr 24, 2019
Reply Flag
It was very difficult to get an appointment. You can't ever reach a person on the phone. It took me three days to get my my appointment scheduled. I saw Dr. Seymour and she missed something important I had written down on my form. She didn't say much and didn't ask me questions. I felt as though I was left to ask her and try to figure out what I needed myself. Her communication skills are horrible and after I verbally told Carrie Ledbetter, the Director of Clinical Operations and the front des
What went well
No results
What could be improved
No results
Mar 10, 2019
Reply Flag
Dr Seymour is intelligent and personable. She is willing to share healthcare decisions with a knowledgeable patient rather than be authoritarian. She is also a lively human and that makes going to the doctor a pleasant experience.
What went well
No results
What could be improved
No results
Cathy in White Bluff, TN – Mar 06, 2019
Reply Flag
She always listens intently to my problems and gets things taken care of quickly! I am so glad to have her as my PCP. I've never had a long office wait, and she and her nurses respond to my messages in a very timely manner.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Connie in Nashville, TN – Jul 06, 2018
Reply Flag
She has been great for my wife. A very good fit. Listens well, and follows up well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Hendersonville – May 03, 2018
Reply Flag
Very disappointed in experience. Felt my concerns were dismissed and not taken seriously. Actually never spoke to Dr. Seymour except for the 3-5 minutes she was in the exam room with me when she basically told me there was not much she could do for me.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Apr 02, 2018
Reply Flag
Dr. Seymour is the best family doctor I’ve ever been to. She cares about her patients. She always explains your options and makes you feel comfortable with the choice of action. If your in or around the Nashville area I highly recommend her. Also her nurse is equally as amazing!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kara Leonard in Nashville, TN – Mar 31, 2018
Reply Flag
After numerous appointments trying to find a doctor who TRULY cared, I was about to give up when I was blessed to find Dr. Seymour. She listens intently. I had a few sad things to tell her re: my health, and I could tell her heart went out to me. I thank God for a THOROUGH & CARING doctor like her. I have been
needing to travel to & from a my other home the past few years, and I feel confident in her helping me alongside my doctor of 20 years to help me with my many serious health needs. A+!!!
What went well
No results
What could be improved
No results
Franklin, TN – Aug 21, 2017
Reply Flag
Just the most wonderful, kind and helpful doctor I've ever had to pleasure of being a patient to. I never feel rushed. I always feel listened to. Such important things when visiting a doctor.
What went well
No results
What could be improved
No results
Nashville, TN – Aug 08, 2017
Reply Flag
Very happy with Dr. Seymour, her staff and St. Thomas. She ask why you are in the office, listens to your reply, has follow-up questions, and never seems to be in a hurry or dismissive. Dr. Seymour is our family physician and everyone in our family is pleased with her knowledge and patient care.
What went well
No results
What could be improved
No results
Kathleen Kennedy in Nashville, TN – Jul 20, 2017
Reply Flag
After my 90 year old mother in law lost her long time doctor, we were referred to Dr. Seymour.
Dr. Seymour is in the same group as a doctor that I have been seeing for several years so I already knew the level of care to expect.
AWESOME!
That is how I will describe Dr. Seymour and her capable staff.
Caring and kind, taking the time to listen and to explain.
Consults with the other doctors that treat the patient.
Thank you Dr. Seymour!
What went well
No results
What could be improved
No results
Mark Byrne in Hermitage, TN – May 25, 2017
Reply Flag
I was very disappointed. She did nothing for me at all. I left the office and just cried. I wanted so badly to find someone who cared. She doesn't. Don't waste your time.
What went well
No results
What could be improved
No results
Nashville, TN – May 20, 2016
I am so disheartened to hear of your experience,...Read More