Dr. Katherine Frachetti, MD

Internal MedicineFemaleAge 42

Dr. Katherine Frachetti, MD is a Internal Medicine Specialist in Buffalo, NY. She is affiliated with medical facilities Mercy Hospital Of Buffalo and Sisters Of Charity Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Frachetti to book an appointment.

Dr. Frachetti

Elmwood Village Health

1083 Delaware Ave Ste 3 Buffalo, NY 14209
Accepting new patients
Telehealth services available

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At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for New York
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Frachetti treats your condition or procedure

Dr. Frachetti's conditions and procedures:

  • Abdominal Pain
  • Abnormal Thyroid
  • Acne
  • All Headaches (incl. Migraine)
  • Anemia
  • Arthritis
  • Athlete's Foot
  • Benign Chronic Pain Syndrome
  • Calcium Metabolism Disorders
  • Chest Pain
  • Chronic Pain
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Diabetes Counseling
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Dyslipidemia
  • Dysphagia
  • Enlarged Prostate (BPH)
  • Fungal Nail Infection
  • Gastroesophageal Reflux Disease (GERD)
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypogonadism
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Insomnia
  • Iodine Deficiency
  • Leg and Foot Ulcers
  • Lipid Disorders
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Migraine
  • Mineral Metabolism Disorders
  • Nausea
  • Obesity
  • Osteoarthritis
  • Osteopenia
  • Osteoporosis
  • Overweight
  • Painful Urination (Dysuria)
  • Perimenopause
  • Polyneuropathy
  • Proteinuria
  • Ringworm
  • Skin Ulcer
  • Symptomatic Menopause
  • Testicular Dysfunction
  • Thyroid Goiter
  • Tobacco Use Disorder
  • Urinary Stones
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • Vitamin D Deficiency
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Frachetti accepts

Accepted insurance can change. Please double-check when making an appointment.

(716) 768-4636

Dr. Frachetti accepts the following insurance:

Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
Open Access Plus
MultiPlan
MultiPlan PPO

Dr. Frachetti's Reviews

Likelihood to recommend Dr. Frachetti

3.0

Based on 21 ratings

5 Stars
47.61904761904762%
(10)
4 Stars
0%
(0)
3 Stars
4.761904761904762%
(1)
2 Stars
4.761904761904762%
(1)
1 Star
42.857142857142854%
(9)
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Dr. Frachetti
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What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Absolutely incompetent. Will not return phone calls, and will let you run out of your medication and wait for weeks while playing phone tag during work, unmedicated. Managed to fumble my care continually, somehow worsening over the course of two and a half years of consistent, straightforward treatment. Unacceptable service. Also billed me incorrectly on multiple occasions, and did not fix it when asked. Please do not waste your time seeking care here.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Nov 14, 2021
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Reply
My experience with this Dr. left me wondering about her professional judgements and my well being. Left her!!
What went well
No results
What could be improved
  • Long wait times
  • Didn't trust the provider's decisions
Helpful
Aug 31, 2021
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Reply
She is ok, but just be aware Buffalo has few Endocrinologists that are taking patients (and lots of thyroid, diabetes, etc. issues), so it is good to get in to see "someone". As an initial patient she takes her time, but recently she has instituted PAs. The PAs are very nice, listen, try to explain the basics that you already know, but then Dr. Frachetti comes in and just repeats her normal points of view - even if things have changed or will in the near future. In my experience it was not even worth telling the PA what was going or what I thought. I imagine this is a volume business so they need to move quickly (so I understand why the PAs were implemented), but the doctor has used this new structure of the practice (for lack of a better term coming to mind) to take less time with me during the last two visits. Very disappointing. I hope other patients have better experiences. All in all, just be aware of it and take it with a grain of salt. Perhaps they will work out the wrinkles.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
A Patient – Jul 01, 2021
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I waited for Dr. Frachetti one hour and 15 minutes. Never came to see me. Staff never came in to provide me any updates as to what was happening. Office not busy and staff members sitting at the front desk. I asked for a call from the doctor so she could give me my results from my blood work. Never happened and I didn't get a call back or even a sorry. I did pay my copay nd no service at all from this office. But Karma will get them. I don't recommend this office and definitely not Dr. Katherine Frachetti. Don't even waste your time with her just go some place else.
What went well
No results
What could be improved
  • Office environment
  • Long wait times
Helpful
Jun 17, 2021
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Reply
From the receptionist, to the nurse, to Dr.Frachetti , amazing!! I show up in rough shape because of another issue, tooth pain, and they were very patient and kind. I couldn’t think straight! I left feeling like I have a shot at getting healthier. It feels good to have hope. My hypothyroidism is getting the best of me and she said “ we won’t give up!!!” Also not judged because I’m obese. She talked to me and not down to me. I loved her.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
2 people found this helpful
Helpful
Jamie Kaye – Jan 23, 2021
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Reply
I was diagnosed with type 2 diabetes at age 56. It was discovered by my primary MD at my physical. The primary MD prescribed a number of medications. I was allergic to all of them. I knew I needed a specialist. Enter Dr. Frachetti a calm experienced professional who knew right away what medications would work. Her office staff is also great. She took care of me and everything is under control.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dec 11, 2019
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Reply
I see Dr. Frachetti for a diabetic condition. Office, PA, and doctor all work together to provide the best experience I've had.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 21, 2019
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Reply
Refused to honor a referral from my PMD which they requested, then claimed my appt was cancelled because bloodwork was inconclusive for a suspected medical condition (life threatening incidentally). Severe symptoms, desperate for answers, and 5 mos. wait for appt. Then they cancelled the appt after I took the time to have all of my medical records transferred, without ever talking to me. If I didn't have proof of a problem they have no time for me, without ever discussing my symptoms? This is where I seriously wonder about google reviews, because when the behavior of an allegedly professional competent doctor is such, then the reviews simply don't square. But then, if you're reading this, I might have saved you some precious time, and maybe even your life, because a bad doctor is a nail in the coffin, and when they can't even be bothered to meet with you, or to properly review your records and symptoms, it would be impossible for them to thoroughly evaluate anything; obviously.
4 people found this helpful
Helpful
May 23, 2019
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Reply
Dr. Frachetti is my fifth endocrinologist in 20+ years of being a Type-1 diabetic on insulin pump. She had me switch to a different pump which I like fine. When I've offered a viewpoint about what I've learned or asked questions, she often shuts me down. This isn't what I need or want. I haven't been back to her in over a year since the office visits have left me stressed out and feeling belittled. She was recommended highly, and I hope she focuses on growing her skills as a caregiver.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
dj in Buffalo, NY – Sep 20, 2018
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Reply
Do not go to her. She did nothing for my problems and didn't really listen to what I have going on and just brushed me off. Had to pay $150 for nothing.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
none – Jul 18, 2018
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Reply
Dr. Frachetti is AMAZING! anyone who has a problem with her or her office just likes to complain and troll their docs. I have worked with many physicians and she is by far the best! It is a new practice location for her so I was able to establish care quickly and smoothly with no long wait. I did have to push my PMDs office to send records. I HIGHLY recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Dec 22, 2017
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Reply
Jumped to conclusions without having all my records and tried to send me to an (expensive) referral without having any legitimate reason to do so. Also wouldn't give bloodwork results over the phone, insisted on another office visit. Seemed like a money grab, understandable for a small practice but still. Not impressed.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Danielle in Buffalo, NY – Feb 14, 2017
I am sorry you did not have a good experience...Read More
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Reply
Two visits and said she did everything should could, go back to your PMD. Didn't listen to my history and PMD said that she was rude too and won't refer her anymore to their patients. Also talked about other patients care in front of me with office staff.
What went well
No results
What could be improved
  • Difficult to schedule appointment
10 people found this helpful
Helpful
East Amherst, NY – Dec 29, 2016
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Reply
I have been to five endocrinologists in the past year and a half and Dr. Frachetti was by far the best. Her office staff was beyond friendly and I was able to get an appointment fairly quickly. I had to wait about a half hour to have her come into the room but once she did I understood why. She sat down and talked to me, she explained things, and she listened. That was the first appointment I left since my thyroidectomy that I felt relieved and that progress had been made. I HIGHLY suggest her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
11 people found this helpful
Helpful
SS in Buffalo, NY – Dec 01, 2016
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Reply
Very caring of my health issues and always follows up.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
13 people found this helpful
Helpful
Jan 19, 2016
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About Me

Biography

Dr. Katherine Frachetti, MD is a Internal Medicine Specialist in Buffalo, NY. She is affiliated with medical facilities Mercy Hospital Of Buffalo and...Read more

Specialties

  • Internal Medicine

Board Certifications

Education

Beth Israel Deaconess Med Center
Residency Hospital
University At Buffalo State University Of New York School Of Medicine
Medical School

Awards

Frequently Asked Questions

Does Dr. Katherine Frachetti, MD offer telehealth services?

Dr. Frachetti has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Katherine Frachetti, MD accepting new patients?

Dr. Katherine Frachetti, MD generally accepts new patients on Healthgrades. You can see Dr. Frachetti's profile to make an appointment.

Does Dr. Katherine Frachetti, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Frachetti accepts your insurance.

What are Dr. Katherine Frachetti, MD's top areas of care?

Dr. Frachetti frequently treats Diabetes With Renal Manifestations, Thyroid Goiter, and Diabetes Type 1. See all procedures and conditions Dr. Frachetti treats.

Where is Dr. Katherine Frachetti, MD's office located?

Dr. Frachetti's office is located at 1083 Delaware Ave Ste 3, Buffalo, NY 14209. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Katherine Frachetti, MD?

Find contact information here to make an appointment.

Locations

Elmwood Village Health

Elmwood Village Health1083 Delaware Ave Ste 3 Buffalo, NY 14209
1

Affiliated Hospitals

Dr. Frachetti is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Mercy Hospital Of Buffalo

Buffalo, NY

67% Patient Experience Rating, 2% lower than the national average

5 Awards Received

Sisters Of Charity Hospital

Buffalo, NY

66% Patient Experience Rating, 3% lower than the national average

4 Awards Received