Dr. Karen Giardino, MD

Endocrinology, Diabetes & MetabolismFemaleAge 62

Dr. Giardino

Karen F. Giardino, MD

5530 Sheridan Dr Ste 1b Williamsville, NY 14221

Make an Appointment

(716) 636-1947

Dr. Karen Giardino, MD is a Endocrinology, Diabetes & Metabolism Specialist in Williamsville, NY. She is affiliated with Buffalo General Medical Center. Be sure to call ahead with Dr. Giardino to book an appointment.

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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for New York
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Giardino's experience treating your condition or procedure

Dr. Giardino's Top Procedures and Conditions

Treatment Frequency
Thyroid Goiter
high
high

Treatment Frequency

Dr. Giardino treats Thyroid Goiter more than 90% of her peers

Dr. Giardino treats this condition more than 90% of her peers

ACTH (Cosyntropin) Stimulation Test
normal
normal

Treatment Frequency

Dr. Giardino performs ACTH (Cosyntropin) Stimulation Test more than 80% of her peers

Dr. Giardino performs this procedure more than 80% of her peers

Ultrasound, Thyroid
normal
normal

Treatment Frequency

Dr. Giardino performs Ultrasound, Thyroid more than 80% of her peers

Dr. Giardino performs this procedure more than 80% of her peers

Dr. Giardino's conditions and procedures:

  • ACTH (Cosyntropin) Stimulation Test
  • Adrenal Gland Diseases
  • Adrenal Incidentaloma
  • Adrenal Insufficiency
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • Benign Tumor
  • Cancer
  • Cholesterol Screening
  • Congenital Hypothyroidism
  • Continuous Glucose Monitoring
  • Dexamethasone Suppression Test
  • Diabetes Screening
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Evaluation
  • Diabetic Foot Exam
  • Diabetic Ketoacidosis
  • Diabetic Retinopathy
  • Dynamic Endocrine Function Test
  • Dyslipidemia
  • Familial Hypercholesterolemia
  • Female Infertility
  • Goiter
  • Graves' Disease
  • Hashimoto's Disease
  • Hypercalcemia
  • Hyperlipidemia
  • Hyperparathyroidism
  • Hyperthyroidism
  • Hypoglycemia
  • Hypokalemia
  • Hypoparathyroidism
  • Hyposmolality and Hyponatremia
  • Hypothyroidism
  • Kidney Disease
  • Lipid Disorders
  • Lipoprotein Disorders
  • Malaise and Fatigue
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Obesity
  • Oral Glucose Tolerance Test
  • Overweight
  • Parathyroid (Gland) Disease
  • Polycystic Ovarian Syndrome
  • Proteinuria
  • Subacute Thyroiditis
  • Thyroid Cancer
  • Thyroid Cyst
  • Thyroid Disease
  • Thyroid Goiter
  • Thyroid Nodule
  • Thyroid Nodule Evaluation
  • Thyroid Scan
  • Thyroid Screening
  • Thyroiditis
  • Thyrotoxicosis Factitia
  • Ultrasound, Thyroid
  • VAP Lipid Testing
  • Water Deprivation Test

Insurance Check

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Dr. Giardino accepts

Accepted insurance can change. Please double-check when making an appointment.

(716) 636-1947

Dr. Giardino accepts the following insurance:

Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Independent Health
MVP Health Care
MVP Health Care PPO
Tricare
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
Univera Healthcare
Bronze Select HDHP
Bronze Standard HDHP
Gold Select EPO
Gold Standard EPO
Platinum Select EPO
Platinum Standard EPO
SeniorChoice Secure HMO-POS
SeniorChoice Select HMO-POS
SeniorChoice Value HMO
SeniorChoice Value Plus HMO
Silver Select HDHP
Silver Standard EPO
valUcare Plus

Dr. Giardino's Reviews

Likelihood to recommend Dr. Giardino

2.8

Based on 105 ratings

5 Stars
38.095238095238095%
(40)
4 Stars
4.761904761904762%
(5)
3 Stars
4.761904761904762%
(5)
2 Stars
7.619047619047619%
(8)
1 Star
44.76190476190476%
(47)
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How likely are you to recommend
Dr. Giardino
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What went well
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What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Since I have been a patient of Dr. Giardino my Diabetes has been under control and i have even lost some weigh. I would and do recommend Dr. Giardino. The staff is always very polite and helpful and always returns phone calls when I have questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carmen R – Dec 13, 2021
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Reply
It is unfortunate that I have to give this Dr. a one star review because I think she is actually a great Dr. The reason for my one star review is her office manager, Diane. She is bar far the rudest most difficult person I have ever had to deal with. More than once I have had to reschedule an appointment and have called well within the cancelation period only to have her give me a hard time. She interrogates you as to why you need to reschedule your appointment which is absolutely none of her business! I can't deal with this kind of stress just to see a Dr. so I will be seeking treatment elsewhere.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
2 people found this helpful
Helpful
Julie Marinaro – Aug 11, 2021
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Reply
I was referred to Dr. Giardino from my primary for my thyroid disorder. She was wonderful from day one. I was very nervous to go (for several different reasons), but her office staff was kind and kept the office moving. I LOVE how Dr. Giardino listens to her patients and takes that into account when looking at the blood work too. It's not always about the numbers. We made a plan that I'm comfortable with moving forward, to get my thyroid back under control.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dana – Jun 24, 2021
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Dr Giardino and her staff were helpful, knowledgeable and courteous. I'm not sure about these other reviews but my experience was top notch. I was new in town and needed an endocrinologist to see me as soon as possible (and this was when covid pandemic just started in march 2020). I was anxious and nervous about seeing a new physician but found the doctor and her staff very calming and helpful. I could not have asked for a better experience. To this day I am continuing to see Dr Giardino for an ongoing endocrine problem and am VERY HAPPY!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roxy – May 26, 2021
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Dr Giardino has been my Dr for 25 yrs. She has always been very professional and extremely knowledgeable in my thyroid issues. I am so grateful that she keeps me feeling my best
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janice W – May 15, 2021
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Reply
Dr. Giardino’s office is excellent in assisting with thyroid disorders. Recommend 100%
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kristin A – Apr 15, 2021
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Reply
Nurse Practitioner Susan Giardino is not very informed about diabetes. I do not feel comfortable with her recommendations. She is ill informed for working in an endocrinology office. The office manager is extremely rude. Instead of sitting in back stuffing her face maybe she should brush up on her attitude and customer service skills. Staff is constantly changing and I can see why. This office is terrible. There are better endocrinologists out there. This office is a joke. Stay away!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Feb 25, 2021
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Reply
Dr Giardino is knowledgeable, professional and supportive. Best Endocrinologist in WNY!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 02, 2021
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Reply
Excellent! Really appreciated the way I was treated. Took their time and were very thorough.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 22, 2021
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Reply
I have been a patient since 1994, at that time the staff was professional. With in the last three years, there has been a change of staffing, and the quality of service is now horrible I have had issues with getting my prescription refilled in a timely fashion. During COVID-19, they tried to charge me for a telehealth visit. When I called my insurance, they told me that I was NOT to be charged for the visit over the phone. I called relayed that information to them, and they had to refund the payment. Additional issues. I called to get have my pump readings read due to frequent hypoglycemia episode, and it took 3 days to get a call, to make the necessary changes to correct the issue, which could be life threatening. The Office Manager Diane is incredibly rude. I have now reached my limit. Patient care, service and respect is everything. I am in the process of researching for a new endocrinologist.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
8 people found this helpful
Helpful
Jan 21, 2021
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Reply
I received great care at my visit. Staff was very good.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 27, 2020
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Reply
I have been a patient of Dr Giardino's now for almost two years. I sincerely look forward to my visits with her as she and her nurse practitioner are thorough professional and astute providers. They give me time to ask all of my questions, respect my feelings, and are patient with me. The intake nurse in the office is down to earth, warm and friendly and always makes me feel welcome. My thyroid issues have been well controlled and managed and I feel much better since becoming a patient of hers. The office staff are also friendly and warm, and I've never had a wait time there except once, when I was apologized to for the wait. I would highly recommend Dr. Giardino and her staff, and am glad to be a patient under her care!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Wendy – Dec 17, 2020
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Reply
I have been a patient for a little over a year. And most, not all, but most of the office staff are nasty as can be. They are not willing to work with you. I asked for an appointment to be a phone call instead of an office visit due to COVID and they informed me they do not do that anymore. (It’s a routine check up that they check my labs, usually say I’m fine and I leave. I’m in the office maybe 2mins if that.) I have never gone and had a positive experience. My first time there I was scolded for “missing” my appointment. My apt was at 2:30pm and they claimed I missed it and it was at 9am. When in all actuality it was a scheduling mistake on their end. I was told that the Dr didn’t have time to see me and I saw the NP. After multiple visits there I have never actually even seen, or met Dr.Giardino, it’s always been the NP. If you are looking for a Drs office that undermines and makes their patients feel lesser than. This is the place for you. I am so happy I found another Dr.
What went well
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
2 people found this helpful
Helpful
Dec 11, 2020
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Reply
Staff and provider are great. You couldn't ask for a more caring office.
Helpful
Love this office and Dr. – Dec 04, 2020
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Reply
Awful. office staff is rude, impatient, incompetent and condescending. agree about the comment about office manager Diane. I'm switching to another endo today. I called for a refill 2 days prior to a surgery and the receptionist insisted i go get tested at a lab and then get into the office for an appointment-- all when my surgery was 2 days away. asked the same question 3 times and never got an answer. because of covid, supposed to restrict access yet she kept insisted i go get my labs updated!!!! Diane would not let me talk. done with these folks.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
3 people found this helpful
Helpful
Pat – Sep 10, 2020
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Reply
The office staff is terrible! They no longer accept our insurance, and our co-pay has been $100.00. Received a letter from them stating the charge for a phone appt.was going to be $153.00! When I called to question the 53.00 increase, I was asked where I got that amount from as it still was $100.00. So basically if I hadn't questioned the charge, I would have paid 53.00 more than I should have. My daughter just had the phone visit, and what a joke. Levels are up, which we knew because my daughter always have results sent to her. Her appointment was with Susan Giardino, who is nasty, rude, and could care less about anything you say to her because apparently she is just always right. She dismisses anything said to her. Actually accused her of not taking her meds, and went on to say that her symptoms could also be due to the pandemic. She does not belong in a medical office with her attitude. Have absolutely no confidence in her opinion at all, her superior demenor is disgusting.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Aug 17, 2020
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Reply
I have no idea why anyone wouldn't love this practice. I've been going for about 2 years now and was impressed from my very first appointment. The staff is EXTREMELY friendly all the time, I have never been kept waiting, practitioner always takes whatever time is necessary for my appointment and takes my concerns and questions seriously. I HIGHLY recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
jrzd5510 – Aug 11, 2020
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Reply
The best of the best! I wish she was my primary doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Norman – Jul 22, 2020
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Reply
The office staff is incredibly rude and unaccommodating. They called multiple times as I was trying to get an insulin refill asking about my correction factors. I told them I didn't understand what they were asking, since thats information they have as it is something the endocrinologist decides. The office manager was incredibly rude and wouldn't let me talk to anyone else. They have since dropped me as a patient. Don't waste your time or money. Anyone dealing with diabetes will understand how ridiculous that is, and it's not the first time the office has been rude in regards to sensitive medical information they should have on file.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Jessica – Apr 16, 2020
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Reply
Worst front desk ever. The experience made even worse by office manager Diane. Do not waste your time, unfortunately I’ll never be able to tell you if Dr Giardino is good bc of her horribly rude, don’t care if you die, don’t care if you have insurance that refers you to them, pretty much don’t care seems to be the theme here... staff. I’m so hurt and appalled at how I was treated I wasn’t even allowed to finish a sentence (me- “can I please finish my sentence? You keep interrupting.” Diane- no let me finish it for you...”)
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
10 people found this helpful
Helpful
Dec 11, 2019
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About Me

Biography

Dr. Karen Giardino, MD is a Endocrinology, Diabetes & Metabolism Specialist in Williamsville, NY. She is affiliated with Buffalo General Medical Center....Read more

Specialties

  • Endocrinology, Diabetes & Metabolism

Education

The School of Medicine and Biomedical Sciences SUNY at Buffalo
Undergraduate School

Frequently Asked Questions

Does Dr. Karen Giardino, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Giardino accepts your insurance.

What are Dr. Karen Giardino, MD's top areas of care?

Dr. Giardino frequently treats Thyroid Goiter, ACTH (Cosyntropin) Stimulation Test, and Ultrasound, Thyroid. See all procedures and conditions Dr. Giardino treats.

Where is Dr. Karen Giardino, MD's office located?

Dr. Giardino's office is located at 5530 Sheridan Dr Ste 1b, Williamsville, NY 14221. Find other locations and directions on Healthgrades.

Does Dr. Karen Giardino, MD offer telehealth services?

Dr. Giardino has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Karen Giardino, MD?

Find contact information here to make an appointment.

Locations

Karen F. Giardino, MD

Dr. Karen Giardino5530 Sheridan Dr Ste 1b Williamsville, NY 14221
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. Giardino is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Buffalo General Medical Center

Buffalo, NY

66% Patient Experience Rating, 3% lower than the national average

1 Award Received