Dr. Karen Bontia, MD
Neurology • Female • Age 46
Accepting new patients
Telehealth services available
North Texas Institute of Neurology and Headache
5424 W Spring Creek Pkwy Ste 275 Plano, TX 75024Dr. Karen Bontia, MD is a Neurology Specialist in Plano, TX and has over 21 years of experience in the medical field. Dr. Bontia has more experience with Headache and Epilepsy than other specialists in her area. She graduated from University Of The Philippines Manila, College Of Medicine medical school in 1999. She is affiliated with medical facilities Baylor Scott & White Medical Center - Irving and Medical City Las Colinas. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Bontia to book an appointment.
Dr. Bontia's Reviews
Likelihood to recommend Dr. Bontia
Leave a review
How likely are you to recommendDr. Bontia?(Select your rating)
Reply Flag
I would not recommend this doctor.
I was looking for a neurologist near my home in Plano, TX to provide me with an initial diagnosis of a suspected movement disorder. In just a few minutes of examination she ventured out to ascertain the type of disorder I had without having any blood test or MRI done. I didn’t feel comfortable with what I thought was a premature diagnosis. I told her I would look for a second and even a third opinion which clearly bothered her.
She ordered an exam that my insurance provider later partially denied because she refused to provide medical records. According to the insurance provider her office would not return phone calls.
As it turns out, I am glad I sought additional opinions including one from a very renowned neurosurgeon in Dallas who seems to think along with 2 other neurologists that what I may have is a different kind of disorder.
Plano, TX
What went well
No results
What could be improved
- Didn't trust the provider's decisions
Was this helpful?
Aug 07, 2020
Reply Flag
I saw Dr Bontia for the better part of two years. I was diagnosed with Idiopathic Small Fiber Neuropathy. Unfortunately, she just isn't familiar enough with the idiosyncrasies of this illness, or the tests which have to be run to get to the bottom of the cause. I had to bring the tests to her, and after while it was clear she just didn't want to be bothered.
I had to find another neurologist who understood this complex, and difficult to manage illness. On a personal level, I liked Dr. Bontia. Tisha...her assistant, does a very nice job.
In the end, I think Dr. Bontia gave up on me. She isn't the first, and won't be the last.
There are far better neuromuscular Neurologist's in the Dallas area.
What went well
No results
What could be improved
No results
Was this helpful?1
1Scott – May 26, 2020
Reply Flag
Dr. Bontia, her associates and staff are second to nobody. Everything I needed from my initial evaluation to diagnostic work up to care are all here. Great experience from my MRI to immediate treatment for infusion on the same day.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Was this helpful?1
1Sep 15, 2018
Reply
If I could give a zero, I would have. This is the worst experience I have ever had with a doctor. I was blind sided by this physician discontinuing my care. I sought a second opinion and I got releasesd from this office. They had the nerve to say it was per my request and when I said it was not, they still would not provide care to me. If a doctor is so insecure about her abilities that she will dismiss you from seeking a second opinion then I warn you to STAY AWAY!!!!!!!!
What went well
No results
What could be improved
No results
Was this helpful?419
419Oct 25, 2017
Reply Flag
Dr Bontia is thorough, takes time to listen and ask relevant questions, considers my choices, and gives me options. The staff are cheerful, helpful, and efficient. The office is lovely and up-to-date with all the best tech available for diagnosis and treatment.
What went well
No results
What could be improved
No results
Was this helpful?2
2Happy in Dallas, TX – Oct 31, 2016
Reply Flag
I love Dr. Bonita she is so sweet ....she explains very well .....I went in feeling very very bad with headache and left out laughing and feeling so much calmer about my headache and understanding it more ( I was her patient when she was in Irving) wish I would have been to see her much sooner ....love love her and the staff ..............thank you thank you thank you !!!!!!!!!
What went well
No results
What could be improved
No results
Was this helpful?52
52Terry Thomas Adams in Mesquite, TX – Jun 23, 2016
Reply Flag
Dr. Bontia is a superb neurologist. She has an excellent bedside manner and is committed to helping her patients. She spends time with each one and works tirelessly to find answers.
What went well
No results
What could be improved
No results
Was this helpful?82
82Apr 06, 2016
Reply Flag
Dr. was the first Dr. who did a complete neurological exam on me. She also looked over all my past medical records and discussed them all. She spent a lot of time with me. I thought her bedside manner was very good.
What went well
No results
What could be improved
No results
Was this helpful?81
81LeeAnn in Sherman, TX – Mar 04, 2016
Leave a review
How was your experience with Dr. Bontia?Compare Providers
More providers who are similar to Dr. Bontia
;