Accepting new patients

Dr. Joyce Richards, DO

Gastroenterology ·  Female · Age 64

Dr. Richards

Verde Valley Medical Clinic - Gastroenterology

199 S Candy Ln Ste 1A Cottonwood, AZ 86326

Accepting new patients

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Dr. Joyce Richards, DO is a gastroenterology specialist in Cottonwood, AZ and has been practicing for 39 years. She graduated from Michigan State University / College Of Osteopathic Medicine in 1980 and specializes in gastroenterology.


Dr. Richards' Reviews

Likelihood to recommend Dr. Richards

2.3

Based on 28 reviews

5 Stars
32.142857142857146%
(9)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
3.5714285714285716%
(1)
1 Star
64.28571428571429%
(18)

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Average Reported Wait Time
  • 16 – 30 minutes
Dr. Richards' Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Joyce Richards, DO
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I felt like she didn’t take the time to listen to me properly and ended up giving me unnecessary treatments such as a colonoscopy. She was arrogant and could’ve actually helped if she listened. I eventually went to another professional who gave me the proper tests and found the problem. This took place six years ago.
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This lady should not be practicing medicine. Saw her for an issue and she was just horrible. Her receptionist also has a stink attitude. Had my husband and I waiting for 2 hours while she joked with staff outside. When she finally came in she spent five minutes trying to push EGD and Colonoscopy without even listening to symptoms. VVMC you could do a lot better than her.
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This Provider is fine. The staff is the issue. I had my procedures done 8/3 still waiting on results as of 8/21. It take 3 business days to get biopsy result finalized. I am so very disappointed in the fact that I know my results have been available for at least 2 weeks and the medical assistant can't go on to hospital web site and print my final pathology results. Very sad especially because my friend had same procedures done a week ago with Dr Michael Mckinney and she already has her resultsl!
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She can be pretty rude. in my appointment she didnt listen to symptoms and at one point told me to read her lips i was going to take her medication which due to side effects i wasnt comfortable with. I havent received ct results or blood work results. Her staff is rude when you talk to them. I would not recommend her. My uncle and 2 people from my church have had the same experience. I left her office on tears.
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Quite upset: very unprofessional doctor. Relayed various G.I. symptoms, asked about gastroparesis as a possibility, Dr. rudely said, "Oh, so now you're self-diagnosing?" Was condescending, patronizing, dismissive and rude, said nothing was wrong, implied mental problems (3x) and eating disorder and should see a therapist. Huh? Staff rude and difficult. Where does all this attitude come from! Arrogant Dr. God on a pedestal syndrome? If nothing wrong, then why prescribed meds for gastroparesis?
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While I like Dr. Richards expertise, I have found that follow-up appts. are massively frustrating along with countless blood tests which appear to be never-ending, with mistakes made by her Assistant and office staff. They appear to be always searching for my file(s) and confusing information. I have felt downright despair in dealing with the office. First appt. in February, it is now October and yet another run around for a wrong test ordered. I wish there were more OPTIONS to choose from!
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My experience with her and her office was not positive. The office staff was not welcoming. Phone calls were very slowly returned. The doctor told me I was nothing special and mad reference to me being ridiculous for ,my reactions to medication. She did not have my medical info with her before starting my colenoscopy. Expected me to answer questions after recceiving drugs to sleep.
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This was the only time in my life that I felt disrespected by a physician. She was rude and dismissive. By the time my husband and I left, I was extremely upset. I will not return.
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About Me

Our Mission is to provide the most current medical care available. We want to assure our patients personal, friendly professional attention. We work hard to assure that our staff is educated and empathetic to patients needs. We understand that the care our patients receive is very important to them and to us, therefore we strive to be available and helpful at all times.

Specialties

  • Gastroenterology

Board Certifications

Education

Botsford General Hospital
Fellowship Hospital
Royal Free Hospital
Fellowship Hospital
Botsford General Hospital
Residency Hospital
Botsford General Hosptial
Residency Hospital
Botsford General Hospital
Internship Hospital
1980
Michigan State University / College Of Osteopathic Medicine
Medical School
Michigan State University
Undergraduate School
1980

Awards

  • Healthgrades Honor Roll
  • Arizona Top Doctors, 5-1-2005
  • EDUCATOR OF THE YEAR, 1989
  • FERDERAL HEALTH CARE EMPLOYEE OF THE YEAR, 1990
  • PHOENIX INDIAN MEDICAL CENTER SERVICE EXCELLENCE, 1992-1993

Media & Publications

  • Naomi Judds Mission, 2001
  • Arizona Top Doctors, 2005

Insurance Check

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Dr. Richards accepts

Accepted insurance can change. Please double-check when making an appointment.

(928) 649-7913

Dr. Richards accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Background Check

Healthgrades does not collect malpractice claims information for Arizona
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Richards' experience treating your condition or procedure

Dr. Richards' Top Procedures and Conditions

Treatment Frequency
Abdominal Disorders
very high
very high

Treatment Frequency

Dr. Richards treats Abdominal Disorders more than 98% of her peers

Dr. Richards treats this condition more than 98% of her peers

Esophagitis
very high
very high

Treatment Frequency

Dr. Richards treats Esophagitis more than 97% of her peers

Dr. Richards treats this condition more than 97% of her peers

Esophageal Diseases
very high
very high

Treatment Frequency

Dr. Richards treats Esophageal Diseases more than 97% of her peers

Dr. Richards treats this condition more than 97% of her peers

Dr. Richards' conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abscess
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • All Types of Food Poisoning
  • Anal or Rectal Pain
  • Anemia
  • Autoimmune Diseases
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Benign Tumor
  • Bile Duct Procedure
  • Biliary Atresia
  • Biliary Drainage
  • Blood Disorders
  • Cancer
  • Celiac Disease
  • Cholecystitis and Gallstones
  • Cholelithiasis
  • Cirrhosis
  • Colon Disorders
  • Colon Polyp
  • Colonoscopy
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Colorectal Cancer
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diverticulitis
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Enteritis
  • ERCP (Endoscopic Retrograde Cholangiopancreatography)
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Cancer
  • Esophageal Diseases
  • Esophageal Diverticulum
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Food Poisoning
  • Functional Dyspepsia
  • Gallbladder Diseases
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroenteritis
  • Gastroenterology Procedures
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Diseases
  • Gastrointestinal Malabsorption
  • Gastroparesis
  • Heartburn
  • Hemochromatosis
  • Hemorrhoids
  • Hepatitis A
  • Hepatitis B - Immune Response
  • Hepatitis C
  • Hepatorenal Syndrome
  • Hernia
  • Ileus
  • Impacted Shoulders
  • Incontinence
  • Indigestion, Non-Ulcer
  • Inflammatory Bowel Disease
  • Intestinal Abscess
  • Intestinal Ischemia
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Lactose Intolerance
  • Liver Biopsy
  • Liver Damage from Alcohol
  • Liver Diseases and Disorders
  • Malnutrition
  • Manometry
  • Megacolon
  • Mesenteric Lymphadenitis
  • Nausea
  • Neoplasm of Gastrointestinal Tract
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Non-Neonatal Jaundice
  • Pancreatitis
  • Paracentesis
  • Peptic Ulcer
  • Pouchitis
  • Pyloric Stenosis
  • Reflux Esophagitis
  • Salmonella Food Poisoning
  • Stomach and Small Intestine Cancer
  • Stomach Cancer
  • Stomach Diseases
  • Stomal Ulcer
  • Ulcer
  • Ulcerative Colitis
  • Unexplained Weight Loss
  • Viral Enteritis
  • Viral Hepatitis
  • Viral Infection
  • Vomiting Disorders

Affiliated Hospitals

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72% Patient experience rating, 3% higher than the national average