Dr. Joy Touchstone, MD

Internal Medicine*FemaleAge 55

Internal Medicine*

Dr. Joy Touchstone, MD is an internal medicine specialist in Richardson, TX and has over 23 years of experience in the medical field. She graduated from ECLECTIC MEDICINE UNIVERSITY in 2000. She is affiliated with medical facilities Medical City Plano and Methodist Richardson Medical Center. She is accepting new patients and telehealth appointments.

Dr. Joy Touchstone, MD

Internal Medicine and Pediatric Assoc

2821 E President George Bush Hwy Ste 508 Richardson, TX 75082
Telehealth services available
Telehealth services available

Accepting new patients

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals

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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Touchstone's Reviews

Likelihood to recommend Dr. Touchstone

3.7

55 ratings, 22 with a written review
5 Star
58%
58%
4 Star
7%
7%
3 Star
5%
5%
2 Star
7%
7%
1 Star
22%
22%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa C – Nov 04, 2023
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Reply
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2023
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 06, 2022
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Reply
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Dec 16, 2021
We appreciate your feed back and apologize for...Read More
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dale Seawright – Oct 18, 2021
Thank you so much for allowing us to be your...Read More
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
3 people found this helpful
Helpful
C. Wallace – Dec 10, 2020
Thank you for your feed back. We take your...Read More
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
TX – Jun 10, 2019
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Jan 31, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Laura in Forney, TX – Jul 23, 2018
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Shannon in Wylie, TX – Jul 18, 2018
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Dallas, TX – Jul 28, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Rebecca in Garland, TX – Jul 21, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Irving, TX – Feb 16, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Shannan in Garland – Feb 03, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rstrickland in Sachse, TX – Jan 25, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jan M in Richardson, TX – Jan 24, 2017
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Reply
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 person found this helpful
Helpful
DJAMP in Dallas, TX – Dec 28, 2016
Hello, I am really sorry to hear this. We expect...Read More
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Reply
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jasmine Hillman in Garland, TX – Nov 29, 2016
Thank you for your feedback. Our goal is to make...Read More
×Post a ResponseAre you Dr. Joy Touchstone, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise in Richardson, TX – Sep 27, 2016
Thank you for taking the time to post a review! ...Read More
×Post a ResponseAre you Dr. Joy Touchstone, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Cathryne Stone in Richardson, TX – Sep 15, 2016
×Post a ResponseAre you Dr. Joy Touchstone, MD?

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About Me

Care Philosophy

I have always felt that the doctor patient relationship is two way.  The doctor is a medical consultant who is obligated to stay on top of their field...Read more

Biography

I'm a native Texan, born and raised in Austin. 

Specialties*

  • Internal Medicine
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Board Certifications

American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
American Board of Pediatrics®
Pediatrics

ECLECTIC MEDICINE UNIVERSITY

Medical School, 2000

Common Questions and Answers

    Please call the office to learn more. (214) 239-1053

    What is the best way to schedule an appointment with Dr. Joy Touchstone, MD?

    View contact information to make an appointment.

    Can I use my insurance at Dr. Joy Touchstone, MD?

    Dr. Joy Touchstone, MD accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    Does Dr. Joy Touchstone, MD accept new patients?

    New patients are generally accepted by Dr. Joy Touchstone, MD on Healthgrades. To arrange an appointment, call the number on Dr. Touchstone's profile.

    What is Dr. Joy Touchstone, MD's office address?

    Dr. Touchstone's office is located at 2821 E President George Bush Hwy Ste 508, Richardson, TX 75082. You can find other locations and directions on Healthgrades.

    Locations

    Internal Medicine and Pediatric Assoc

    Touchstone Internal Medicine & Pediatrics2821 E President George Bush Hwy Ste 508 Richardson, TX 75082
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    Methodist Richardson Medical Center

    2831 E President George Bush Hwy
    Richardson, TX 75082
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

    Medical City Plano

    3901 W 15th St
    Plano, TX 75075
    Recipient of 33
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.