Dr. Joy Chastain, MD

DermatologyFemaleAge 50

Dr. Joy Chastain, MD is a Dermatologist in Athens, GA and has over 24 years of experience in the medical field. Dr. Chastain has more experience with Skin Conditions than other specialists in her area. She graduated from Tulane University School Of Medicine medical school in 1997. She is accepting new patients. Be sure to call ahead with Dr. Chastain to book an appointment.

Dr. Chastain

Joy B Chastain MD

1500 Oglethorpe Ave Ste 3000 Athens, GA 30606
Accepting new patients

Dr. Chastain's Reviews

Likelihood to recommend Dr. Chastain

3.8

Based on 40 ratings

5 Stars
65%
(26)
4 Stars
0%
(0)
3 Stars
7.5%
(3)
2 Stars
2.5%
(1)
1 Star
25%
(10)
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How likely are you to recommend
Dr. Chastain?
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What went well
  • Office environment (33)
  • Explained conditions well (30)
  • Trusted the provider's decisions (29)
What could be improved
  • Staff wasn't friendly (11)
  • Didn't listen or answer questions (10)
  • Appointment was rushed (9)
RecentHighestLowestMost Helpful
Reply Flag
I have seen Dr.Joy and Melissa for YEARS and so has my entire family. I have NEVER had a problem with the receptionists or the nurses. They are the kindest group of women I have ever met. My daughter almost passed out after her appointment this week and the receptionists CAUGHT her before she fell. She was so embarrassed but they made her feel so much better by making jokes with her and calming her down!!! My husband owns a company and we know all about the “bad review.” That’s why I make it a point to review POSITIVE experiences. Most of the time the problem is the customer not getting their way and they want to get back at them by leaving a bad review. My advice? Go to this office. And don’t listen to the Karens of the world who take to the internet to bash people who don’t deserve it.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sep 05, 2020
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Reply Flag
I have been a patient of Melissa for years now and love her!!!!!! The office staff on the other hand has some tact issues that need to be resolved. Katie, maybe you need to re-evaluate the way your speaking to customers especially when there are other customers standing right behind. I don’t know about you but I HATE to be accused of falsehoods. I called my insurance company as soon as I left the office and and in their notes they had told me wrong. I am working with them on this matter. It looked to me like you were about to have it out with the poor person from billing over my situation and I hope that wasn’t the case. You should also reply to a client when they tell you goodbye and to have a nice weekend. We don’t like to be ignored......... Thank you Melissa for being so awesome and sweet when I come to see you.......... You are the best!
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
2 people found this helpful
Helpful
Aug 14, 2020
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Reply Flag
I've seen Dr Chastain and her PA for years for various skin ailments I've had. The whole staff has always been very welcoming and take as much time as I need to explain my problem and how to follow up with care after the procedure. They explain things in terms I can understand.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Atlanta, GA – Dec 06, 2018
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Reply Flag
I’ve been a patient of Dr Chastain and Melissa’s for many years now. I feel like I get the utmost care at the office. Scheduling or wait times have never been an issue here, and both providers have amazing and knowledgeable nurses! I always feel well taken care of when I leave her office. I’ve recommended her to many of my other family and friends and they agree completely. You will not find another dermatologist better than Dr Chastain’s office in Athens!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
JP in GA – Sep 11, 2018
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Reply Flag
I have seen both Dr. Chastain and her PA for my acne. I have seen great results over the past few months, and I am finally happy with my skin! I highly recommend their office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
E. Ross in none – May 23, 2018
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Reply Flag
I am and have always loved this office. They are truly a team and the effort they give into making sure I have gotten my prescriptions and necessary treatment is beyond appreciated. I too have worked in the medical field and I realize that it takes time and effort to work with the pharmacy and insurance. I have seen both Dr. Chastain and her P.A. Melissa Cannon, and because they're so thorough and well-rounded, I haven't had to see the primary care in a couple of years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
Devon T. in Athens, GA – May 22, 2018
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Reply Flag
Dr. Chastain's office is horrible about following up on your medication and that you are getting it. Dr. Chastain is also notorious for passing you off to her PA who is not good about answering your questions and tries to be in and out of your visit in less than 5 minutes. This office has poor customer service all the way around and I will be looking elsewhere for a dermatologist.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Athens, GA – Apr 16, 2018
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Reply Flag
I took my daughter to see Doctor Chastain. My daughter gets extremely anxious in any medical atmosphere. Dr. Chastain loved on her and put her at ease. She was EXTREMELY thorough and solved my daughter's issue.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Athens, Ga. – Feb 25, 2016
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Reply Flag
I met with Dr. Joy Chastain for the first time today. My wait time was so short that I didn't even have time to start reading my book! Dr. Chastain explained my skin issues to me better than any dermatologist ever has before, and I've been seeing dermatologists for the past 23+ years. Even after only one visit, I have complete trust and confidence in Dr. Chastain. The office staff were very friendly and efficient. I highly recommend Dr. Chastain.
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Carrie Ogle in Winder, GA – Jan 20, 2016
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Reply Flag
Amazing doctor and great staff!!!!!!
What went well
No results
What could be improved
No results
8 people found this helpful
Helpful
sabrina in Athens, GA – Dec 16, 2015
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About Me

Care Philosophy

Dr. Joy Chastain and her compassionate team of skin care specialists will meet all of your needs whether it be cosmetic, general, or surgical dermatology....Read more

Specialties

  • Dermatology
  • Cosmetic Dermatology
  • Dermatologic Surgery
  • Mohs Micrographic Surgery
  • Pediatric Dermatology
  • Procedural Dermatology

Board Certifications

Education

2001
Oschner Clin
Residency Hospital
2001
Tulane Assoc Hosps
Residency Hospital
2001
Tulane University Sch Med
Residency Hospital
2001
Tulane University School Medicine
Residency Hospital
2001
Tulane/Charity Hosp
Residency Hospital
1998
Internal Medicine
Internship Hospital
1998
Tulane University School Medicine
Internship Hospital
1997
Tulane University School Of Medicine
Medical School
1993
State Univ. Of West Ga
Undergraduate School

Awards

Frequently Asked Questions

What other Dermatologists practice nearby?

Click here to compare with other Dermatologists.

What are Dr. Joy Chastain, MD's top areas of care?

Dr. Chastain frequently treats Skin Conditions. See all practice areas where Dr. Chastain specializes.

Where is Dr. Joy Chastain, MD's office located?

Dr. Chastain's office is located at 1500 Oglethorpe Ave Ste 3000, Athens, GA 30606. Find other locations and directions on Healthgrades.

Does Dr. Joy Chastain, MD offer telehealth services?

Dr. Chastain has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Joy Chastain, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Georgia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Chastain

Based on treatment records, we have identified the following as areas of care that Dr. Chastain treats more often than their peers. If you are unsure whether Dr. Chastain treats other conditions, please contact the office at (706) 543-1335.

Skin Conditions

Compare with other Skin Conditions specialists.

Dr. Chastain treats at a

high

frequency compared to similar providers

Based on claims data for 42 conditions and procedures

Treatments
Dr. Chastain
Similar Providers
Dermatitis
Cellulitis
Warts
Rosacea
Normal
Frequency
High
Frequency
Very High
Frequency

Check Dr. Chastain's experience treating your condition or procedure

Dr. Chastain's conditions and procedures:

  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acanthosis Nigricans
  • Acne
  • Acne Surgery
  • Actinic Keratosis
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Basal Cell Carcinoma
  • Biopsy
  • Birthmark
  • Boil
  • Botox® Injection
  • Bowenoid Papulosis
  • Burn Injuries
  • Candidiasis of Skin and Nails
  • Cellulitis
  • Chemical Peel
  • Cold Sore
  • Collagen Injection
  • Contact Dermatitis
  • Cryosurgery for Skin Lesions
  • Dermal Filler
  • Dermatitis
  • Dermatitis Due to Drugs
  • Destruction of Benign Skin Lesion
  • Destruction of Malignant Skin Lesion
  • Destruction of Penile Lesion
  • Dry Skin
  • Eczema and Contact Dermatitis Due to Metals
  • Erythema Multiforme
  • Excessive Sweating
  • Excision of Benign Skin Lesion
  • Excision of Cyst
  • Excision of Skin Cancer
  • Excision of Skin Lesion
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Facial Peel
  • Facial Rejuvenation, Advanced, Laser
  • Folliculitis
  • Fractional Ablative Laser Treatment
  • Fungal Nail Infection
  • Genital Herpes
  • Genital Warts
  • Granuloma of Skin
  • Hair Loss
  • Hair Removal
  • Henoch–Schönlein Purpura (HSP)
  • Herpes Simplex Infection
  • Hidradenitis
  • Hives
  • Hylaform Injection
  • Impetigo
  • Intense Pulse Light
  • Intertrigo
  • Itchy Skin
  • Jock Itch
  • Keloid Scar
  • KTP Laser Treatment
  • Laser Skin Resurfacing
  • Laser Tattoo Removal
  • Leg and Foot Ulcers
  • Lichen Planus
  • Lipomas
  • Melanoma
  • Microdermabrasion
  • Mohs Surgery
  • Mole Removal
  • Moles (Benign Skin Lesions)
  • Molluscum Contagiosum Infection
  • Nail and Nail Bed Infection
  • Non-Ablative Laser Skin Rejuvenation
  • Non-Cosmetic Chemodenervation
  • Pemphigoid
  • Photodynamic Therapy (PDT)
  • Pilonidal Cyst
  • Pityriasis Rosea
  • Plantar Wart
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Psoriasis
  • Psoriatic Arthritis
  • Purpura
  • Radiesse® Injections
  • Rash
  • Restylane® Injections
  • Ringworm
  • Rosacea
  • Scabies
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Shaving of Skin Lesion
  • Shingles
  • Skin Biopsy
  • Skin Cancer
  • Skin Cancer Removal
  • Skin Cancer Surgery With Reconstruction
  • Skin Discoloration
  • Skin Lesion Biopsy
  • Skin Resurfacing
  • Skin Surgery
  • Skin Ulcer
  • Spider Veins
  • Squamous Cell Carcinoma
  • Sunburn
  • Telogen Effluvium
  • Tinea Versicolor
  • Varicose Eczema
  • Varicose Veins
  • Venous Sclerotherapy
  • Wart Removal
  • Warts

Insurance Check

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Dr. Chastain accepts

Accepted insurance can change. Please double-check when making an appointment.

(706) 543-1335

Dr. Chastain accepts the following insurance:

AARP
Aetna
Aetna HMO
Choice Plus POS II
Anthem
Blue Choice PPO, EPO-GA
Blue Choice-GA HMO-POS
Blue Essential Open Access-GA HMO
Blue Essential Open Access-GA POS
Blue Essential-GA PPO
Blue HRA Blue Choice-GA PPO
Blue HRA Blue Open Access-GA POS
Blue HSA Blue Choice-GA PPO
Blue HSA Blue Open Access-GA POS
Blue Open Access (Select Network)-GA POS
Blue Open Access (Small Grp)-GA POS
Blue Open Access-GA HMO
BlueChoice Healthcare Plan-GA
BlueChoice-GA HMO
BlueChoice-GA POS
BlueChoice-GA PPO
Healthy Support Open Access-GA POS
Healthy Support-GA PPO
National (BlueCard Basic) PPO
National (BlueCard) PPO
State Health Network - SHBP-GA
Traditional / Indemnity-GA
Traditional Health Plan-GA
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield HMO
Anthem Blue Cross Blue Shield POS
Anthem Blue Cross Blue Shield PPO
Beech Street (Multiplan)
Blue Cross Blue Shield
Blue Advantage HMO
Blue Advantage PPO
Blue Card PPO
Blue Care Connection PPO
Blue Choice HMO
Blue Choice POS
Blue Choice PPO
Blue Cross Blue Shield HMO
Blue HMO
Blue Plan 65 Medicare Supplement HMO
Blue Plan 65 Medicare Supplement PPO
Blue Preferred
Blue Traditional
Blue Traditional HMO
Blue Traditional POS
Blue Traditional PPO
Medicare Select HMO
Blue Cross Blue Shield of Georgia
Blue Choice HMO
Blue Choice Option POS
Blue Cross Blue Shield of Georgia HMO
Blue Cross Blue Shield of Georgia POS
Blue Cross Blue Shield of Georgia PPO
Blue Open Access POS
Blue Cross Blue Shield of Oklahoma
Blue Choice
Care Credit
CareFirst Blue Cross Blue Shield
Blue Preferred PPO
HealthyBlue 2.0
HealthyBlue Advantage
Caremark Pharmacy
Cigna
Cigna HMO
Open Access Plus
Coventry Health Care
Coventry Health Care of Georgia
Coventry Health Care of Georgia HMO
EmblemHealth
Emblem Health
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Golden Rule
Government Employees Health Association (GEHA)
GEHA
Humana
Choice Care PPO
Medical Mutual of Ohio
Medicare
Special Needs Plan SNP
MultiPlan
MultiPlan PPO
PHCS Network PPO
MVP Health Care
Tricare
Standard
UnitedHealthCare
United Healthcare
Universal American
Wausau Benefits

Locations

Joy B Chastain MD

Joy B Chastain MD1500 Oglethorpe Ave Ste 3000 Athens, GA 30606
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