Everything that could go wrong, did. The office staff made mistakes at every single step or dropped the ball. They may lose your records, so keep copies! The doctor showed lack of concern and did not listen. There were no glaring anomalies in my sleep study, so he dismissed me completely, ignoring the symptoms I reported. He said “I can’t treat something that does not show in the data”. I find this mindset deeply flawed. I want a physician that takes me seriously and examines the whole person.