We're sorry to hear you had a poor experience. Our patients always have an opportunity to speak with an office manager about any questions or if you want to know anything about our policies. I can assure you Dr. Hernandez's staff has been with him for many many years and have learned from each and every patient experience and provide the best care the patient will allow.

We're sorry to hear you had a poor experience. Our patients always have an opportunity to speak with an office manager about any questions or if you want to know anything about our policies. I can assure you Dr. Hernandez's staff has been with him for many many years and have learned from each and every patient experience and provide the best care the patient will allow.

Dr. Hernandez has been practicing in Central Florida since 1994. He has tons of loyal patients like yourself. But after 12 years, you should know, although it is rare, at times he has to tend to critically ill patients at the hospital causing delays in the office. I remember this day. The staff explained this to you several times. Before you even requested to speak with an office manager, you yelled and slammed the waiting room door while others waited patiently. There's only so much we can do.