Dr. Jonathan McCoy, MD

Dr. Jonathan McCoy, MD

Family Medicine | Male | 48 years old

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Care Philosophy

Dr. McCoy specializes in Family Medicine and practices in Hanover, MD. He practices at 2 locations.

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Dr. McCoy's Experience

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Visiting Dr. McCoy

Dr. McCoy accepts 17 insurance carriers

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Hospital Quality

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Dr. McCoy's Reviews

Likelihood of recommending Dr. McCoy to family and friends
3.8
based on 26 total surveys (5 with reviews)
Key Survey Insights
  • Trustworthiness
     (26)
  • Helpfulness
     (26)
  • Staff
     (26)
  • Scheduling
     (26)
Experience with Dr. McCoy
  • Level of trust in provider's decisions
     (26)
  • How well provider explains medical condition(s)
     (26)
  • How well provider listens and answers questions
     (26)
  • Spends appropriate amount of time with patients
     (26)
Dr. McCoy's Office & Staff
  • Ease of scheduling urgent appointments
     (26)
  • Office environment, cleanliness, comfort, etc.
     (26)
  • Staff friendliness and courteousness
     (26)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (22)
Open Full Survey+
in Pasadena, MD |
I have been a patient of Dr McCoys for about 10 years. He is a fantastic Dr. But for the past 2 years his staff has changed for the worst. Over the past 3 days I have left 5 messages. They don't return calls and you can not speak to a person. They don't have any sense of urgency. Then they have pharmaceutical reps come in and interrupt Dr. McCoy taking up his time making patients wait for 30 - 45 minutes. This lack of customer service is pushing me to find another Primary care Physician
in Severn, MD |
Dr. Mc Coy is a very caring physician. I am very unhappy with his staff. You leave a message and they do not return your call. When I complained to Arena she made several excuses as to why after 5 days she did not return my call as stated on the recording.
in Hanover, MD |
Becoming a patient isn't hard, and everything done in the office is prompt, but if you need to speak to the office quickly about anything by phone-- forget about it! Speaking to a person by phone is not possible. I hate to give a bad review, but their phone service, or lack there of, may have me seeking a new practice soon.
Hanover, MD |
After waiting more than 1 hour in the patient room waiting for the Doctor for my annual checkup and with no explanation from his staff as to what was keeping him, I got up and told the receptionist I was leaving. My time is valuable. Her comment was - don't you want to see the Doctor. I said my bloodwork is normal just have him call in my prescription renewals. He charged me for an office visit even though I never saw the Doctor and he didn't even call me to apologize. I will not be going back
Best doctor I have ever been treated by. Compassionate, caring, very through.
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