Dr. Jonathan MacClements, MD
Hospice & Palliative Medicine•Male•Age 54
Accepting new patients
Telehealth services available
University Texas Health Scien Center
11937 US Highway 271 Tyler, TX 75708Dr. Jonathan MacClements, MD is a Hospice & Palliative Medicine Specialist in Tyler, TX. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. MacClements to book an appointment.
Dr. MacClements' Reviews
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What went well
- Appointment wasn't rushed (5)
- Explained conditions well (5)
- Listened & answered questions (5)
What could be improved
- Difficult to schedule appointment (1)
- Long wait times (1)
- Staff wasn't friendly (1)
Reply Flag
I had a great experience with Dr MacClements. He listened closely and was very friendly. He is very intelligent and caring.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 21, 2019
Reply Flag
He was cordial, thorough, and sensitive to my condition. He was informative throughout the exam and seemed concerned for my wellness as a whole. The Dell Medical environment is very unique with a sense of collaboration. I will definitely continue to see him as a primary care physician.
What went well
- Wait times
- Appointment wasn't rushed
What could be improved
No results
Trisha M in Round rock, TX – Jun 07, 2019
Reply Flag
Absolutely horrible. Referred me out without even discussing with me prior. My first visit seemed like a complete bother to him. The younger doctors "learning" from him in the office seemed to strongly dislike him as well. And, now the referral office he sent me to has no openings for another 2 months. Also, a few days ago I received an invoice from him. Never have I ever had an experience so terrible.
What went well
No results
What could be improved
No results
Apr 26, 2019
Reply Flag
I've been seeing Dr. MacClements for over a year as my PCP Internist. His thoroughness and bedside manner are outstanding!! I have only had excellent experiences with Dr. MacClements and his office. I am so glad I left my last Doctor and trusted my friend from Tyler who always went to him when his practice was in Tyler. The waiting room is nice. It is easy to call to schedule, talk to a nurse, get refills, etc. Teaching Doctors are the BEST! He only sees patients on Mondays and Thursdays.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Deb in Austin, TX – Apr 02, 2018
Reply Flag
I started seeing Dr. MacClements when I moved to Austin because I needed a new PCP that was near the downtown area. Let me start by saying that his office staff is superb! His nurse is so attentive and caring and the front desk staff always have smiles on their faces when I come in. Dr. MacClements is amazing! He made me feel comfortable during my visit and I felt that he truly listened to my concerns. He also included me in my treatment options, which is not even heard of these days!
What went well
No results
What could be improved
No results
Shawn in Austin, TX – Jun 02, 2016
Reply Flag
Dr. Macclements wrote the bloodwork labs incorrectly, and then refused to see me again. He billed me a copay, even though I made it very clear more than once that this was a wellness/preventative visit. I have spent h o u r s in person and on the phone with various staff members at his office who take notes and then lose them, putting me at square one every time. If the copay was higher I would take legal action. Feeling taken advantage of and manipulated. I will delete this post if resolved.
What went well
No results
What could be improved
No results
BD in Austin, Texas – Jan 12, 2016