Dr. Johnny Gurgen, DO
Lady Lake Dermatology and Mohs Surgery
1340 Citizens Blvd Leesburg, FL 34748Accepting new patients
Dr. Gurgen's Reviews
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What could be improved
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So much attention from the entire staff! Dr. Gergen was so precise! Explained everything!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Robert Gonzalez – Oct 09, 2020
Everything went well. Very nice office staff and the nurse and doctor are very skilled and professional.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
David Dill – Jun 18, 2020
Bill Sangster recommends Lady Lake Dermatology & Mohs Surgery, The Villages.
Yesterday at 2:05 PM ·
From the moment I stepped foot into your office until I walked out the front door, I was greeted by professional clerks, spoken to by caring intake professionals, and treated by a friendly and personal doctor who was both informative and understanding to my situation. I would not hesitate to recommend your clinic to anyone who needed to see a Dermatologist. Please take these comments as my thank you to all of you for your help.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 17, 2020
"Great, based on my cousins recommendation I was very confident that my concerns would be addressed with the upmost care and professionalism. Well, it exceeded my expectations, from the front office staff all the way to the Dr. Gurgen. Everyone was very friendly and eager to assist in any way possible. All procedures leading to the surgery were explained and questions answered. I am very happy with the outcome of the surgery. I will return for future skin cancer screenings with Dr. Gurgen."
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Raquel Munoz – Jan 15, 2020
Great staff, Michael listens to concerns. Dr Gurgen does an awesome job when surgery is necessary.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 12, 2020
Great office with great staff!!! They really go out of their way to put the patient's needs first. I highly recommend this practice!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Barbara Excell – Dec 21, 2019
First class operation. Entire staff is excellent. Well organized with little waiting time during each of my visits over the last four years.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Didn't listen or answer questions
Tom Wilmers – Nov 15, 2019
The staff are both pleasant and professional and the wait is very short.
Highly recommended.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ricardo Benitez – Nov 11, 2019
I recently moved to this area and needed to continue yearly skin exams. I’m so glad I found this place. Everyone was very pleasant and explained exactly what they were doing. John Kelly did a thorough exam and found I needed 2 biopsy’s. I needed Mohs surgery on my nose, but was caught early. Dr. Gurgen performed the surgery and did a wonderful job, got it all on the first round. His staff are very compassionate making sure I was comfortable physically and mentally. I highly recommend Dr. Gurgen and his staff at Leesburg Dermatology and Mohs Surgery.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
SMckee in Leesburg, FL – Nov 09, 2019
Good overall experience been a patient for 4 yrs.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 29, 2019
I had surgery on my leg & its getting better. I have been a patient of DrGurgrn for several years. I am lucky as I am a snowbird & Dr Gurgen is my FL dermatologist & I have a very good dermatologist in Annapolis, MD. Both doctors are excellent
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bert Coble aka John – Oct 27, 2019
I have had only positive experiences with this practice, from the front desk to the last suture. I have been going here for 3 or 4 years now and Michael does an excellent and thorough skin exam; if he has any doubts, he takes the cautious approach and biopsies. I have had one pre-cancer frozen off, numerous other spots zapped, and now 4 basal cancers removed, all without any issues other than one on my shoulder developed some scar tissue, which they addressed without further charge to me. I completely trust the staff here and how they operate.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Laura – Oct 27, 2019
Routine follow-on check after having several benign moles frozen. I was seen precisely at my scheduled time, the staff were welcoming and efficient. I received a comprehensive checkup, including areas I had questions about. The explanations I received were in terms I could easily understand. I was advised of changes, if observed, should be brought to the attention of the Doctor without waiting for a schedules appointment. Overall, I feel comfortable with this practice and would (and have) recommend them to friends
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 17, 2019
Great personality,very easy to talk to,answers questions in lay terms. Had Mohs surgery on face and very little scaring, no one notices unless I point it out.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Robert Shovein in The Villages , FL – Oct 05, 2019
Dear Robert,
We are so glad to hear your surgery...Read More
Very professional, quality work, caring, and almost no waiting time. Micheal and the staff were GREAT! Thank you so much for caring about my husband and myself.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 01, 2019
We are so glad to have you both as part of our...Read More
The Staff and PA always treat me with respect and make me feel comfortable. They take the time to listen to me and explain in layman terms . They have become my advocate with my Insurance company, always fighting for what is best for me."
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 01, 2019
We are so glad to hear you were treated...Read More
Excellent doctors and office staff.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 20, 2019
Everything was great, staff couldn’t! Do enough for you,
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 17, 2019
I do not know when I have had a better experience interacting with a medical team. I can sum up my experience with Dr Gurgen and Dr Kelly in two words: Competent & Caring. They have a very professional staff and a first rate facility. They are rendering a literally lifesaving service to the community at a very high level of expertise. Highly recommend this group.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ken L in Leesburg, FL – Sep 04, 2019
Dear Ken,
Thank you so much for being a part of...Read More
I have had other basil cell removed before but never to the extent I needed this many stitches but it is better to have it all removed then to have problems later on - very professional both the doctor and his office staff
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 04, 2019
Thank you for being a part of our dermatology...Read More