Dr. John McCann, MD
The Center For Facial Appearances
9350 S 150 E Ste 400 Sandy, UT 84070Accepting new patients
Dr. McCann's Reviews
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What went well
- Office environment (36)
- Appointment scheduling (35)
- Staff friendliness (34)
What could be improved
- Didn't explain conditions well (6)
- Didn't listen or answer questions (6)
- Didn't trust the provider's decisions (6)
Reply Flag
Been wanting to have Blepharoplasty for years. Dr. McCann and Dr. Rubinstein did great work. Very pleased with the outcome. The office staff are great and pleasant to work with. I don't look so tired anymore. Highly recommend.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 24, 2020
Reply Flag
Dr. McCann explained his procedures for eyelid lifts and the elimination of bags under my eyes. The bag removal went well, but the stitch lines under both eyes are still very noticeable. This procedure was done in Oct.,2019. The eyelid surgery was not as successful. Both eyes were done in Oct. 10, 2019. The right eye is unseemingly large. The left eye had to be done twice (Oct. , 2019 & June 2010) because of the eyes' size differences were immense. Even with the 2nd surgery the 2 eye size differences are still very noticeable. The right eye's largeness is spooky!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Didn't explain conditions well
Jul 17, 2020
Reply Flag
DO NOT use John McCann. I can't call him a doctor because he should have his license revoked. He conducted an unnecessary brow lift over my eyebrows WITHOUT PERMISSION. (I only asked for an upper lid bleuroplasty as I had droopy eyelids.) I now have large and deep scars over my eyebrows, creating a garish and unnatural pull up on my eyebrows. Several other actual good doctors admitted there was nothing they could do to fix John's "frankenstein" surgery, and could not understand why he did it. I am baffled he still has a license - he has caused serious emotional and physical damage to me, and I have no recourse. John refused to take accountability for his negligence and was verbally abusive when he was confronted. I repeat - DO NOT use John McCann - he shouldn't be allowed to practice.
What went well
No results
What could be improved
No results
Darrin Yates – Nov 24, 2019
Reply Flag
Adan from Salt lake city. He is such an excellent surgeon. Very caring and super helpful. Makes you feel like you are the only one he is attending. Pays much attention to your problem and provides you with many solutions to pick from. Does not rush things nor hides from you. Lets you take your own time in things and works so great with your scheduling. Made my surgery so easy had no pain or problems. Did such an extraordinary job on me. I couldn't thank him more.
What went well
No results
What could be improved
No results
Apr 26, 2019
Reply Flag
He is only board certified in Ophthalmology. Not trustworthy. Doesn't stand behind his work.
What went well
No results
What could be improved
No results
Mar 18, 2019
Reply Flag
The worst doctor watch out for him he makes fun of you with his staff members and likes.. to spread your complications is not after your best Interst but after your money he needs to get his license revoked
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Nadia – Mar 28, 2018
Reply Flag
Dr. McCann and his team made my procedure a cake walk. They provided help and information on all aspects of the procedure and were unfailingly professional when I had questions. Dr. McCann is very good at what he does!
What went well
No results
What could be improved
No results
Susan C. in Salt Lake City, UT – Mar 25, 2017
Reply Flag
I had a blepharoplasty eye surgery done 4 months ago, to remove the excess skin from upper eye lids, and pull the eye brows up.
I am extremely happy with the surgery, and the entire process. Working with the office staff was a pleasure. They were timely and efficient, taking care of all the insurance and hospital needs. I never had to wait more than 5 minutes. Dr. McCann was very interested in my needs, and took the time to make sure I understood the risks, the benefits, and the likely results
What went well
No results
What could be improved
No results
jeff in Draper – Feb 15, 2017
Reply Flag
I am so thrilled with the results of my surgery with Dr. McCann! He patiently explained what he thought would give me the best result, without looking “done”. There was absolutely no pressure at all during our consultation! I felt very comfortable with Dr. McCann. At my pre-op appointment he explained, in detail, the surgery and what to expect afterward. His staff is also very friendly and attentive. He is a skilled surgeon and a gifted artist! An extremely positive experience!
What went well
No results
What could be improved
No results
Catherine M. in West Valley City, UT – Jan 26, 2017
Reply Flag
Dr McCann is an excellent surgeon who repaired my face following a MOHs procedure for skin cancer. His office was efficient in providing an appointment for me within a few hours after the MOHs procedure. Three months later, I have very little scarring that is evident. The preop & postop instructions were clear, & expectations for healing were explained thoroughly.
What went well
No results
What could be improved
No results
Sandy, UT – Jan 25, 2017
Reply Flag
Dr. McCann was always personable, answered all of my questions, made it clear exactly what he was going to do, how long things would take to resolve and what to expect at each stage. I appreciated the detailed instructions and especially the email that explained what happens during the recovery process.
What went well
No results
What could be improved
No results
Pat M. in Sandy, UT – Jul 13, 2016