Dr. John Francis, DO

In 3yrs, my minimum wait time was 1:30! I put up with it because Francis was an extremely bright doctor, knowledgeable about the brain &depression medications. HOWEVER, his front desk receptionist was extremely mean. I was sent for blood work after waiting 2 hours and 48 minutes! I came back to the office & explained to the receptionist, that the phlebotomist said a panel was left off my script. She told me Francis was busy. I then saw him walking by, but she would not get his attention. I started crying at the end of my rope with the office, but she just gave a slight smile, &repeated herself. I decided to go back for 1 more appt. & to tell Francis about the incident, my frustration & how I didn’t know if I could continue. He told me he understood & I had to do what I thought was the best thing for me. I quit going at that point. For an office working w/people who have mental health challenges, I can honestly say the staff and Francis made my anxiety and depression worse at the end.

John Francis is the most unprofessional doctor I have ever met in my entire life. I'm surprised he's still practicing. I was a patient for years and never fully felt taken seriously. He treats his staff like sh*t and talks badly about his patients. He literally will waste your time. If you choose to make an appointment with him, make sure you bring something to read, because you'll be waiting a MINIMUM of an hour.

Dr Francis and staff always treat their clients respectfully and are quite friendly to deal with both in the office and during counseling sessions.

Dr. Francis is a HORRIBLE psychiatrist! I was sent to him after being discharged from committing myself for having severe suicidal thoughts with a plan. At my appointment he had a student/intern/resident with him during my appointment in which I didn't mind. He (Dr. Francis) asked me at least 6 times if I was still having suicidal thoughts, to which my response was yes. Not sure if he thought my answer would change if kept asking. He replied with a smirk on his face, "You scare me, you're really

Yes The wait time is long but very well worth it.

Long wait times, explanation of financial part is limited, and the dr and staff are not that understanding or clear about patients care

Obviously the wait is a problem (expect to wait at least an hour or more) but the office staff and management are who really make this place terrible as they are incredibly rude and unprofessional. Phone calls are never returned. They have no problem taking your money but make it near impossible to speak with STACY (billing personnel). Pay attention to claims sent to your insurance.. All about money and prescribing an unnecessary amount of medications!

I would highly recommend Dr. John Francis to those seeking. Not only is he easy to talk to, he's also prompt, professional, and takes the time to listen- something I find rare in a doctor today! The office is clean and the staff is extremely personable... I immediately felt welcomed.

My son has seen him for several years. He listens to him and me as well. I would definitely recommend him.

The staff at the doctor's office is incredibly terrible. They do not follow through and tell you things that are not true to get you off of the phone as quickly as possible. You also always have to wait for ever for appointments with the Doctor. Getting prior authorizations taken care of are a joke and it seems like the staff does everything they can to make it more difficult. Very frustrating.

DR FRANCIS HIMSELF IS GREAT, MY SON HAS BEEN SEEING HIM FOR 10 YEARS NOW. HOWEVER WHEN APPLYING FOR AN ASSISTANCE PROGRAM FOR HIS $300 PRESCRIPTION THE STAFF HAS GAVE ME A RUN AROUND FOR TWO MONTHS WITH NO RESOLVE YET. THE ONLY LINE THAT WILL BE ANSWERED WHEN YOU CALL THE OFFICE NUMBER IS TO SCHEDULE AN APPOINTMENT AND NO ONE WILL RETURN YOUR CALL IF YOU LEAVE A MESSAGE. WHEN I DID SPEAK WITH DR FRANCIS NURSE SHE WAS VERY RUDE AND TOLD ME IF I COULDN'T WAIT THEN TO GO SOMEWHERE ELSE. PEACE OUT!

I really need help and he refused to treat me after only 2 weeks. I guess there is a correct way of being mentally ill and I am not doing it right.

This is a Doctor that cares and listens and is not just a pill writer.

I went to see thus quack because I wanted to taper off valium. He said he was the doctor for me. Then we talked 15 to 20 minutes and he said I didn't want to taper off the Valium and told me to see someone else. When I asked why he thought that, he couldn't give me any reasoning whatsoever. Very rude and unprofessional at the end of our session. But if he doesn't want my insurance money that's his loss I guess. I definitely understand why they are called quacks now cause this dude is pathetic.

Dr. John Francis was a lot of talk but no action when it came down to it. I became very ill by the meds he had prescribed me (after he put me on 5 new things at once) and I was unable to drive or to work because i was so out of it and dizzy. I had trouble walking and talking and would not remember what I had done the moment before. He got me in and tweaked my meds. I started a new week and had a terrible and similar reaction to the new med as I had to the old ones.His office refuse call me back.

Dr. Francis is a very good listener. At first I thought he was preoccupied with paperwork and not understanding or listening to my concerns. After more than 2 years as his patient I found that he has made it a priority to understand and treat my specific needs. I don't mind the wait time as I feel his time with me is well worth the wait. His staff has improved recently. -CW

My son and I waited over 45 min to be seen by Dr Francis. Once we did meet with the Dr. he was very rude and sarcastic to myself and my 16 year old son. If you're not interested in various medicines, this Dr. has no interest in helping you. He could not have appeared less interested in talking with my son. In fact, seemed bored. I will not recommend him to anyone.

I've had a couple of bad experiences with 5-minute psychiatrists and went to see Dr. Francis based on a referral from a friend of a friend. He spends time getting information from you, is honest with feedback, and makes sure any meds he prescribes, work out for you. He started me on a very common med, but I had a really bad reaction. He returned my call the same day, saw me the next day, and tried a different approach and it worked great for me. He actually 'hears' you, so it's worth the wait.

Dr. Francis is an amazing doctor. It's true you might wait for a while in the waiting room for your appointment, but that's because Dr Francis doesn't rush his appointment with you. He is very thorough, and makes sure he understands everything you are going through so he know how best to treat you. I will never go anywhere else! This man is a genius, and in the two years he has been treating me I always walk out of his office feeling like I've been heard and understood.

Dr Francis is very knowledgeable and I trust him. However, he is very busy. If you have to have a doctor you can call and ask questions of at any time, he is not the one for you. He also is constantly running behind on appointments, so expect to sit a while in the waiting room. But there's a good reason for this: he hates to rush a session. He wants to know how you're REALLY doing before he changes your meds. Very different from some psychiatrists. Could make it worth the wait. It does for me.