Dr. John Francis, DO
Child & Adolescent Psychiatry•Male•Age 48
Kansas City Psychiatric and Psychological Services LLC
4731 S Cochise Dr Ste 206 Independence, MO 64055Dr. John Francis, DO is a Child & Adolescent Psychiatry Specialist in Independence, MO and has over 21 years of experience in the medical field. He graduated from Kansas City Univ Of Medicine Bioscience College Of Osteopathic Medicine medical school in 2000. Be sure to call ahead with Dr. Francis to book an appointment.
Dr. Francis' Reviews
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What went well
- Wait times (19)
What could be improved
- Long wait times (36)
Reply Flag
John Francis is the most unprofessional doctor I have ever met in my entire life. I'm surprised he's still practicing. I was a patient for years and never fully felt taken seriously. He treats his staff like sh*t and talks badly about his patients. He literally will waste your time. If you choose to make an appointment with him, make sure you bring something to read, because you'll be waiting a MINIMUM of an hour.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Appointment was rushed
- Didn't trust the provider's decisions
Jul 03, 2019
Reply Flag
Dr Francis and staff always treat their clients respectfully and are quite friendly to deal with both in the office and during counseling sessions.
What went well
No results
What could be improved
No results
kansas city, MO – Feb 28, 2019
Reply Flag
Dr. Francis is a HORRIBLE psychiatrist! I was sent to him after being discharged from committing myself for having severe suicidal thoughts with a plan. At my appointment he had a student/intern/resident with him during my appointment in which I didn't mind. He (Dr. Francis) asked me at least 6 times if I was still having suicidal thoughts, to which my response was yes. Not sure if he thought my answer would change if kept asking. He replied with a smirk on his face, "You scare me, you're really
What went well
No results
What could be improved
No results
MO – Jan 16, 2019
Reply Flag
Yes The wait time is long but very well worth it.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Lori Barchers in MO – Sep 26, 2018
Reply Flag
Long wait times, explanation of financial part is limited, and the dr and staff are not that understanding or clear about patients care
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
May 23, 2018
Reply Flag
Obviously the wait is a problem (expect to wait at least an hour or more) but the office staff and management are who really make this place terrible as they are incredibly rude and unprofessional. Phone calls are never returned. They have no problem taking your money but make it near impossible to speak with STACY (billing personnel). Pay attention to claims sent to your insurance.. All about money and prescribing an unnecessary amount of medications!
What went well
No results
What could be improved
No results
Jan 19, 2018
Reply Flag
I would highly recommend Dr. John Francis to those seeking. Not only is he easy to talk to, he's also prompt, professional, and takes the time to listen- something I find rare in a doctor today! The office is clean and the staff is extremely personable... I immediately felt welcomed.
What went well
No results
What could be improved
No results
Kansas City, MO – Jul 11, 2017
Reply Flag
My son has seen him for several years. He listens to him and me as well. I would definitely recommend him.
What went well
No results
What could be improved
No results
Plattsburg, MO – May 13, 2017
Reply Flag
The staff at the doctor's office is incredibly terrible. They do not follow through and tell you things that are not true to get you off of the phone as quickly as possible. You also always have to wait for ever for appointments with the Doctor. Getting prior authorizations taken care of are a joke and it seems like the staff does everything they can to make it more difficult. Very frustrating.
What went well
No results
What could be improved
No results
Kansas City, MO – Apr 22, 2017
Reply
DR FRANCIS HIMSELF IS GREAT, MY SON HAS BEEN SEEING HIM FOR 10 YEARS NOW. HOWEVER WHEN APPLYING FOR AN ASSISTANCE PROGRAM FOR HIS $300 PRESCRIPTION THE STAFF HAS GAVE ME A RUN AROUND FOR TWO MONTHS WITH NO RESOLVE YET. THE ONLY LINE THAT WILL BE ANSWERED WHEN YOU CALL THE OFFICE NUMBER IS TO SCHEDULE AN APPOINTMENT AND NO ONE WILL RETURN YOUR CALL IF YOU LEAVE A MESSAGE. WHEN I DID SPEAK WITH DR FRANCIS NURSE SHE WAS VERY RUDE AND TOLD ME IF I COULDN'T WAIT THEN TO GO SOMEWHERE ELSE. PEACE OUT!
What went well
No results
What could be improved
No results
JODY in WARRENSBURG MO – Apr 15, 2017
Reply Flag
I really need help and he refused to treat me after only 2 weeks. I guess there is a correct way of being mentally ill and I am not doing it right.
What went well
No results
What could be improved
No results
Nina Sugamori in Independence, MOu – Feb 28, 2017
Reply Flag
This is a Doctor that cares and listens and is not just a pill writer.
What went well
No results
What could be improved
No results
Chad in Lees ferry, AZ – Dec 21, 2016
Reply Flag
I went to see thus quack because I wanted to taper off valium. He said he was the doctor for me. Then we talked 15 to 20 minutes and he said I didn't want to taper off the Valium and told me to see someone else. When I asked why he thought that, he couldn't give me any reasoning whatsoever. Very rude and unprofessional at the end of our session. But if he doesn't want my insurance money that's his loss I guess. I definitely understand why they are called quacks now cause this dude is pathetic.
What went well
No results
What could be improved
No results
Jason in Independence, MO – Dec 15, 2016
Reply Flag
Dr. John Francis was a lot of talk but no action when it came down to it. I became very ill by the meds he had prescribed me (after he put me on 5 new things at once) and I was unable to drive or to work because i was so out of it and dizzy. I had trouble walking and talking and would not remember what I had done the moment before. He got me in and tweaked my meds. I started a new week and had a terrible and similar reaction to the new med as I had to the old ones.His office refuse call me back.
What went well
No results
What could be improved
No results
Kansas City, MO – Sep 09, 2016
Reply Flag
Dr. Francis is a very good listener. At first I thought he was preoccupied with paperwork and not understanding or listening to my concerns. After more than 2 years as his patient I found that he has made it a priority to understand and treat my specific needs. I don't mind the wait time as I feel his time with me is well worth the wait. His staff has improved recently. -CW
What went well
No results
What could be improved
No results
Cindy in Independence, MO – Jun 21, 2016
Reply Flag
My son and I waited over 45 min to be seen by Dr Francis. Once we did meet with the Dr. he was very rude and sarcastic to myself and my 16 year old son. If you're not interested in various medicines, this Dr. has no interest in helping you. He could not have appeared less interested in talking with my son. In fact, seemed bored. I will not recommend him to anyone.
What went well
No results
What could be improved
No results
Sara in Lees Summit, MO – Mar 24, 2016
Reply Flag
I've had a couple of bad experiences with 5-minute psychiatrists and went to see Dr. Francis based on a referral from a friend of a friend. He spends time getting information from you, is honest with feedback, and makes sure any meds he prescribes, work out for you. He started me on a very common med, but I had a really bad reaction. He returned my call the same day, saw me the next day, and tried a different approach and it worked great for me. He actually 'hears' you, so it's worth the wait.
What went well
No results
What could be improved
No results
G in Blue Springs, MO – Mar 19, 2016
Reply Flag
Dr. Francis is an amazing doctor. It's true you might wait for a while in the waiting room for your appointment, but that's because Dr Francis doesn't rush his appointment with you. He is very thorough, and makes sure he understands everything you are going through so he know how best to treat you. I will never go anywhere else! This man is a genius, and in the two years he has been treating me I always walk out of his office feeling like I've been heard and understood.
What went well
No results
What could be improved
No results
Feb 27, 2016
Reply Flag
Dr Francis is very knowledgeable and I trust him. However, he is very busy. If you have to have a doctor you can call and ask questions of at any time, he is not the one for you. He also is constantly running behind on appointments, so expect to sit a while in the waiting room. But there's a good reason for this: he hates to rush a session. He wants to know how you're REALLY doing before he changes your meds. Very different from some psychiatrists. Could make it worth the wait. It does for me.
What went well
No results
What could be improved
No results
A. in Kansas City, MO – Feb 23, 2016
Reply Flag
I have been seeing Dr. Francis for years now and he has been a life saver for me. Always very kind and concerned about my well being. People post if they have a bad experience or if they don't get the drugs they are seeking. So take bad comments into consideration.
What went well
No results
What could be improved
No results
Madenna in Waynesville, MO – Jan 10, 2016