Dr. Jody Gilstrap, MD
Family Medicine•Male•Age 50
Accepting new patients
5295 Preserve Pkwy Hoover, AL 35244
Dr. Jody Gilstrap, MD is a Family Medicine Specialist in Hoover, AL and has over 24 years of experience in the medical field. He graduated from University of Alabama At Birmingham medical school in 1997. He is affiliated with Princeton Baptist Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Gilstrap to book an appointment.
Dr. Gilstrap's Reviews
Likelihood to recommend Dr. Gilstrap
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What went well
- Office environment (40)
- Appointment wasn't rushed (38)
- Staff friendliness (37)
What could be improved
- Didn't explain conditions well (7)
- Didn't listen or answer questions (6)
- Didn't trust the provider's decisions (6)
Reply Flag
I have been going to Gilstrap for 6 years. He is a great doctor but his head nurse April can’t get a thing right. She does not return calls. She does not get prescriptions right. They never get billing correct and their errors are your expense. Today my wife and I were 7 minutes late. After all the times we waited 45 minutes to an hour to see the doctor, April refused to see us for being 7 minutes late. Attempted to call the location mgr. No call back. They don’t care. Decide for yourself.
What went well
No results
What could be improved
No results
Michael in Bessemer , AL – Jan 19, 2019
Reply Flag
My entire family have been patients of Dr Gilstrap’s for years. He is very thorough and always takes the time to listen to all of our concerns. If there is a concern above his expertise, he is never afraid to say so and refer us to a specialist. His receptionists, Cyndi and Shannon are courteous and accommodating. Nurses Jessica and April have always returned phone calls in a timely manner. They r always pleasant and also thorough. I highly recommend entire staff including NP, Bonnie Moore!
What went well
No results
What could be improved
No results
Kim C in Hoover, AL – Nov 21, 2018
Reply Flag
My family and I have been going to Dr. Gilstrap for years and haven't once considered going anywhere else. The wait time isn't too long and the nurses are always upbeat, kind, and equipped with a good sense of humor. Dr. Gilstrap works hard to fix any health issues you may face and sends you to the best specialists when necessary. 10/10 would recommend!
What went well
- Appointment wasn't rushed
What could be improved
No results
Mary M. – Oct 04, 2018
Reply Flag
Great physician and great service.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Shannon in Pelham, AL – Sep 25, 2018
Reply Flag
extremely poor option for managing your overall health- delegates and refers out to specialists whenever possible. Something has changed at this practice- excellent physicians left and were replaced by Gilstrap and wife and Nurse Practitioners or who haven't completed liscensure requirements. I'd love to know what's really going on. I believe this pair previously had a private practice that failed or was shut down. AVOID.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Hoover, AL – Sep 11, 2018
Reply Flag
I always have a great experience at Dr. Gilstrap’s office. The staff is courteous and very professional. Dr. Gilstrap takes the time needed to review my lab work and explain how things work. My health is always his main concern. Thankful for April, Jessica, Cyndi, Shannon and everyone else. Keep up the good work.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 31, 2018
Reply Flag
Great doctor.
What went well
No results
What could be improved
No results
Shannon in birmingham, al – Sep 27, 2017
Reply Flag
Dr. Gilstrap takes the time that is needed for our appointments. My entire family sees him and wouldn't even think of going anywhere else. They have knowledge and efficient receptionists and nurses. Shannon and Cyndi are always friendly and make sure that we have future appointments so we will get reminders and not forget our appointments. I give Dr. Gilstrap and his office a 5 star rating because they are the best. Dr. Gilstrap's nurses are always there for us. They are great to call us back.
What went well
No results
What could be improved
No results
Bessemer, AL – Sep 07, 2017
Reply Flag
My experience with Dr. Gilstrap has been very positive. He listens to my concerns and works with me to move toward improving my quality of health without shaming me! I know to do good but struggle with keeping on my health improvement plan. I have confidence that Dr. Gilstrap keeps current with his medical technical knowledge. I feels that Dr. Gilstrap truly cares about me as his patient.
What went well
No results
What could be improved
No results
Judy Williams in Hoover, AL – Mar 30, 2017
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