Dr. Jianxin Ma, MD
Sleep Medicine•Male
Accepting new patients
Crouse Medical Practice
739 Irving Ave Ste 340 Syracuse, NY 13210Dr. Jianxin Ma, MD is a Sleep Medicine Specialist in Syracuse, NY. He is affiliated with Auburn Community Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Ma to book an appointment.
Dr. Ma's Reviews
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I’m a former patient of Dr. Ma. I went to him for several years and he prescribed medication for my trigeminal neuralgia, which helped me. I’ve been symptom free for years and I’m thankful for that. However, he failed to do any of the necessary blood tests.
He’s no longer with Crouse Neurology. I like my new neurologist much better. I wouldn’t recommend Dr. Ma.
What went well
- Staff friendliness
- Wait times
What could be improved
- Didn't trust the provider's decisions
May 13, 2021
Dr. MA was professional, thourough with his patient history questions, and most important took as much time as needed by the patient to answer questions. He appeared knowledgeable on his field of neurology.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 12, 2019
Terrible experience. I drove over an hour to get to my appointment and it took me longer to park than I was in his office. He asked me questions that didn’t even pertain to my condition. He didn’t ask any questions and had horrible bedside manners. Recommended I see him again. Never going there again! Waste of time and money!
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
NY – May 31, 2019
Very good. Dr Ma was preceded into the room by his NP who took a detailed history and performed a thorough neurologic exam. Dr Ma then reviewed that history with me using eye to eye contact while asking further questions. He repeated some of the physical exam and added to it. He explained his findings in understandable terms in an I rushed manner. He then shared his thoughts offering diagnostic options. I found him to be kind and caring.
What went well
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Elaine in Syracuse, NY – Mar 01, 2019
-Waited 20 minutes. Dr. Ma spent less than five minutes with me.
-Was told medication was causing my symptoms - I've been on it for two months to treat symptoms I've had for 4 years.
-Diagnosis was migraines - came in for constant muscle tremors and spasms, and don't HAVE migraines.
-Summary paperwork on leaving had instructions completely OPPOSITE of what he told me in exam room, and a pain reliever prescribed instead of the suppliment he told me i was getting.
What went well
- Office environment
- Staff friendliness
What could be improved
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Feb 10, 2018
Very sweet and to the point
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cny in Syrasuse – Mar 15, 2016