Dr. Jianxin Ma, MD
Sleep Medicine • Male
Accepting new patients
Telehealth services available
Crouse Medical Practice Neurology
725 Irving Ave Ste 402 Syracuse, NY 13210Dr. Jianxin Ma, MD is a Sleep Medicine Specialist in Syracuse, NY. He is affiliated with Auburn Community Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Ma to book an appointment.
Dr. Ma's Reviews
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What went well
- Office environment (7)
- Appointment wasn't rushed (6)
- Explained conditions well (6)
What could be improved
- Appointment was rushed (10)
- Didn't explain conditions well (10)
- Didn't listen or answer questions (10)
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Dr. MA was professional, thourough with his patient history questions, and most important took as much time as needed by the patient to answer questions. He appeared knowledgeable on his field of neurology.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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1
1Jun 12, 2019
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Terrible experience. I drove over an hour to get to my appointment and it took me longer to park than I was in his office. He asked me questions that didn’t even pertain to my condition. He didn’t ask any questions and had horrible bedside manners. Recommended I see him again. Never going there again! Waste of time and money!
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
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NY – May 31, 2019
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Very good. Dr Ma was preceded into the room by his NP who took a detailed history and performed a thorough neurologic exam. Dr Ma then reviewed that history with me using eye to eye contact while asking further questions. He repeated some of the physical exam and added to it. He explained his findings in understandable terms in an I rushed manner. He then shared his thoughts offering diagnostic options. I found him to be kind and caring.
What went well
No results
What could be improved
No results
Was this helpful?1
1Elaine in Syracuse, NY – Mar 01, 2019
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-Waited 20 minutes. Dr. Ma spent less than five minutes with me.
-Was told medication was causing my symptoms - I've been on it for two months to treat symptoms I've had for 4 years.
-Diagnosis was migraines - came in for constant muscle tremors and spasms, and don't HAVE migraines.
-Summary paperwork on leaving had instructions completely OPPOSITE of what he told me in exam room, and a pain reliever prescribed instead of the suppliment he told me i was getting.
What went well
No results
What could be improved
No results
Was this helpful?2
2Feb 10, 2018
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Very sweet and to the point
What went well
No results
What could be improved
No results
Was this helpful?26
26Cny in Syrasuse – Mar 15, 2016
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