Dr. Jesse West, MD

Orthopedic SurgeryMaleAge 45

Dr. West
Accepting new patients

Carolina Hand and Sports Medicine

18 Medical Park Dr Asheville, NC 28803

Make an Appointment

(828) 253-7521

Dr. Jesse West, MD is a Orthopedic Surgery Specialist in Asheville, NC. Dr. West has more experience with Shoulder & Upper Arm Surgery than other specialists in his area. He is affiliated with medical facilities such as AdventHealth Hendersonville and Highlands Cashiers Hospital. He is accepting new patients. Be sure to call ahead with Dr. West to book an appointment.

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Hospital Highlight

Dr. West is affiliated with AdventHealth Hendersonville Hendersonville, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Joint Replacement Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. West

Based on treatment records, we have identified the following as areas of care that Dr. West treats more often than their peers. If you are unsure whether Dr. West treats other conditions, please contact the office at (828) 253-7521.

Shoulder & Upper Arm Surgery

Shoulder and upper arm conditions include arthritis, bursitis, rotator cuff injuries, and dislocations, with treatment options such as surgery or physical therapy.Compare with other Shoulder & Upper Arm Surgery specialists.

Dr. West is experienced in the area of Shoulder & Upper Arm Surgery. See the graph below to learn more about his experience.

Based on claims data for 22 conditions and procedures

Treatments
Dr. West
Similar Providers
Rotator Cuff Tear
Shoulder Impingement Syndrome
Shoulder Tendinitis and Tenosynovitis
Shoulder Arthroscopy
Normal
Frequency
High
Frequency
Very High
Frequency

Check Dr. West's experience treating your condition or procedure

Dr. West's conditions and procedures:

  • Achilles Tendinitis
  • Adhesive Capsulitis
  • All Shoulder or Elbow Replacement Procedures
  • Ankle Sprains and Strains
  • Arthritis of the Elbow
  • Avascular Necrosis
  • Carpal Tunnel Release
  • Cervical Spine Myelopathy
  • Clavicle Fracture
  • Dupuytren's Contracture
  • Elbow Arthroscopy
  • Elbow Sprain
  • Ganglion Cyst
  • Humerus Fracture
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Meniscus Surgery
  • Musculoskeletal Function Test
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteochondritis Dissecans
  • Partial Shoulder Replacement
  • Reverse Total Shoulder and Total Shoulder Replacement
  • Rotator Cuff Surgery
  • Rotator Cuff Tear
  • Rotator Cuff Tendinosis
  • Shoulder Arthroscopy
  • Shoulder Dislocation
  • Shoulder Impingement Syndrome
  • Shoulder Replacement
  • Shoulder Tendinitis and Tenosynovitis
  • Spondylolisthesis
  • Steroid Injection
  • Trigger Finger Release
  • Viscosupplementation With Hyaluronate

Insurance Check

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Dr. West accepts

Accepted insurance can change. Please double-check when making an appointment.

(828) 253-7521

Dr. West accepts the following insurance:

Aetna
Choice Plus POS II
American Republic
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CHAMPVA
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Commercial Insurance Company
CoreSource
EBS-RMSCO
First Choice Health
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Government Employees Health Association (GEHA)
GEHA
HealthSmart
Humana
Choice Care PPO
MedCost
MedCost PPO
Medicaid
MultiPlan
MultiPlan PPO
PHCS Network PPO
Mutual of Omaha
POMCO Group
Pyramid Life
Tricare
UnitedHealthCare
United Healthcare
Wells Fargo Insurance

Dr. West's Reviews

Likelihood to recommend Dr. West

4.4

Based on 28 ratings

5 Stars
82.14285714285714%
(23)
4 Stars
0%
(0)
3 Stars
3.5714285714285716%
(1)
2 Stars
0%
(0)
1 Star
14.285714285714286%
(4)
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How likely are you to recommend
Dr. West?
(Select your rating)
What went well
  • Appointment scheduling (26)
  • Office environment (25)
  • Staff friendliness (24)
What could be improved
  • Didn't listen or answer questions (4)
  • Appointment was rushed (3)
  • Didn't explain conditions well (2)
RecentHighestLowestMost Helpful
Reply
In 2017 Dr West performed a partial shoulder replacement to relieve a double bone spur and arthritic socket. I was assured that I would be functional and largely pain free so I agreed to the procedure as an out patient. I executed all physical therapy protocol to the letter both at the facility and at home. I felt all along that something wasn't right and mentioned it repeatedly to Dr West and in late 2019 had it re evaluated by another Orthopedic Dr. The bicep was never reattached to the tendons at the top of the shoulder and the socket is rift with arthritis. I can no longer play golf, my big love in life next to my wife and dogs. A revision is possible but the damage to the bicep is not correctable per the other Orthopedic surgeon. Terrible violation of trust and professional ethics in my view.
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Apr 19, 2020
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Reply
I had shoulder resurfacing in July of 2018. My shoulder was frozen as a result of bone spurs. I taught handicapped skiing and had numerous injuries. I had no pain after surgery and only took one pain pill. I worked very hard and was diligent with pushing hard in physical therapy. I was released from PT with out full range of motion although I hired a personal trainer. I am stronger than I have ever been and have improved my overall athleticism I am 61 years of age and am a testament that hard work in both PT and hiring a personal trainer got me back to more than 100%.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Melissa Schmitt – Jun 19, 2019
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Reply
Dr West performed rotator cuff surgery on my right shoulder in 2017. He informed me that one of the tears I had was very old and could not be repaired. After 10 weeks of PT my shoulder still did not function satisfactorily. Dr West then suggested we do a cadaver graft (which he specializes in). After 10 more weeks of PT my shoulder is still very painful and my ROM is horrible. I'm now supposed to have an MRI... I'm so frustrated and don't know who else to go to. After all I've been through I cannot accept the fact that I'm not "fixed". I'm an artist and I need my arm to work as it once did. I was told from so many nurses and staff that Dr West was "the best". I'm not so sure of that. Maybe I'm just the odd man out.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
May 21, 2019
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Reply
Dr. West corrected a torn rotator cuff for myself and my husband. Surgery results for both of us has been outstanding. Very little pain medication was needed.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Ann Knupp – Apr 14, 2018
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Reply
I destroyed my shoulder doing whitewater kayaking, smashed into a river bounder which dislocated my shoulder, tore my lebrum, severed (not tore, severed) my supraspinatus rotator cuff, dented my humerus and left me with a couple of bone chips floating around. It was bad. Jay West performed the surgery, and after 6 months of PT and followup exercises (I was religious about PT), I now have full strength and range of motion in that shoulder. I can't say enough good things about Dr. West. A+
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Bryan Hunt in Weaverville, NC – Jul 06, 2017
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Reply
Dr west performed surgery on my shoulder back in September 2016. I followed this with 8 weeks of intensive pt. I had pain and discomfort from the beginning. over the winter I tried everything to rehab it. My shoulder has limited mobility and is constantly in pain. I'm at another pt. This time for another 8 weeks. Still no success. I'm scheduled to go back to see dr west in early May. I'm concerned that he may not be able to fix it. And I'm afraid to give him the second chance.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 people found this helpful
Helpful
John in Fairview – Apr 04, 2017
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Reply
Having just moved from Virginia, I asked friends and healthcare professionals who they recommended to repair a messed up rotator cuff. Everyone told me to go to Dr. West. Three physical Therapist told me that if I wanted good results, quick recovery time, limited pain and minimal surgical scars to go to Dr. West. The surgery was a breeze and I cant find my scars. I had minimal pain including therapy and was to 100% range of motion within 10 weeks. I was well informed of the process. Great
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
David D in Hendersonville, NC – Dec 12, 2016
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About Me

Biography

Dr. West is a native of Asheville who graduated from Asheville Christian Academy. He also graduated from UNC Chapel Hill and Duke University School of...Read more

Specialties

  • Orthopedic Surgery
  • Orthopedic Shoulder & Elbow Surgery

Board Certifications

Education

2003
Duke University
Internship Hospital

Awards

Frequently Asked Questions

Is Dr. Jesse West, MD accepting new patients?

Dr. Jesse West, MD generally accepts new patients on Healthgrades. You can see Dr. West's profile to make an appointment.

Does Dr. Jesse West, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. West accepts your insurance.

What are Dr. Jesse West, MD's top areas of care?

Dr. West frequently treats Shoulder & Upper Arm Surgery. See all practice areas where Dr. West specializes.

Where is Dr. Jesse West, MD's office located?

Dr. West's office is located at 18 Medical Park Dr, Asheville, NC 28803. Find other locations and directions on Healthgrades.

Does Dr. Jesse West, MD offer telehealth services?

Dr. West has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Jesse West, MD?

Find contact information here to make an appointment.

Locations

Carolina Hand and Sports Medicine

Carolina Hand and Sports Medicine18 Medical Park Dr Asheville, NC 28803
1
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 5:00pm
    • Tue: 7:30am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 7:30am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. West is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

AdventHealth Hendersonville

Hendersonville, NC

82% Patient Experience Rating, 13% higher than the national average

13 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

Highlands Cashiers Hospital

Highlands, NC

83% Patient Experience Rating, 14% higher than the national average

Mission Hospital

Asheville, NC

65% Patient Experience Rating, 4% lower than the national average

30 Awards Received

Award Highlight: Joint Replacement Excellence Award™ (2021)

Murphy Medical Center

Murphy, NC

65% Patient Experience Rating, 4% lower than the national average