Dr. Jesse West, MD
Orthopedic Surgery•Male•Age 45
Accepting new patients
Carolina Hand and Sports Medicine
18 Medical Park Dr Asheville, NC 28803Dr. Jesse West, MD is a Orthopedic Surgery Specialist in Asheville, NC. Dr. West has more experience with Shoulder & Upper Arm Surgery than other specialists in his area. He is affiliated with medical facilities such as AdventHealth Hendersonville and Highlands Cashiers Hospital. He is accepting new patients. Be sure to call ahead with Dr. West to book an appointment.
Dr. West's Reviews
Likelihood to recommend Dr. West
Leave a review
How likely are you to recommendDr. West?(Select your rating)
What went well
- Appointment scheduling (26)
- Office environment (25)
- Staff friendliness (24)
What could be improved
- Didn't listen or answer questions (4)
- Appointment was rushed (3)
- Didn't explain conditions well (2)
Reply
In 2017 Dr West performed a partial shoulder replacement to relieve a double bone spur and arthritic socket. I was assured that I would be functional and largely pain free so I agreed to the procedure as an out patient. I executed all physical therapy protocol to the letter both at the facility and at home. I felt all along that something wasn't right and mentioned it repeatedly to Dr West and in late 2019 had it re evaluated by another Orthopedic Dr. The bicep was never reattached to the tendons at the top of the shoulder and the socket is rift with arthritis. I can no longer play golf, my big love in life next to my wife and dogs. A revision is possible but the damage to the bicep is not correctable per the other Orthopedic surgeon. Terrible violation of trust and professional ethics in my view.
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
What could be improved
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Apr 19, 2020
Reply
I had shoulder resurfacing in July of 2018. My shoulder was frozen as a result of bone spurs. I taught handicapped skiing and had numerous injuries. I had no pain after surgery and only took one pain pill. I worked very hard and was diligent with pushing hard in physical therapy. I was released from PT with out full range of motion although I hired a personal trainer. I am stronger than I have ever been and have improved my overall athleticism I am 61 years of age and am a testament that hard work in both PT and hiring a personal trainer got me back to more than 100%.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Melissa Schmitt – Jun 19, 2019
Reply
Dr West performed rotator cuff surgery on my right shoulder in 2017. He informed me that one of the tears I had was very old and could not be repaired. After 10 weeks of PT my shoulder still did not function satisfactorily. Dr West then suggested we do a cadaver graft (which he specializes in). After 10 more weeks of PT my shoulder is still very painful and my ROM is horrible. I'm now supposed to have an MRI... I'm so frustrated and don't know who else to go to. After all I've been through I cannot accept the fact that I'm not "fixed". I'm an artist and I need my arm to work as it once did. I was told from so many nurses and staff that Dr West was "the best". I'm not so sure of that. Maybe I'm just the odd man out.
What went well
No results
What could be improved
No results
May 21, 2019
Reply
Dr. West corrected a torn rotator cuff for myself and my husband.
Surgery results for both of us has been outstanding.
Very little pain medication was needed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ann Knupp – Apr 14, 2018
Reply
I destroyed my shoulder doing whitewater kayaking, smashed into a river bounder which dislocated my shoulder, tore my lebrum, severed (not tore, severed) my supraspinatus rotator cuff, dented my humerus and left me with a couple of bone chips floating around. It was bad. Jay West performed the surgery, and after 6 months of PT and followup exercises (I was religious about PT), I now have full strength and range of motion in that shoulder. I can't say enough good things about Dr. West. A+
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bryan Hunt in Weaverville, NC – Jul 06, 2017
Reply
Dr west performed surgery on my shoulder back in September 2016. I followed this with 8 weeks of intensive pt.
I had pain and discomfort from the beginning. over the winter I tried everything to rehab it. My shoulder has limited mobility and is constantly in pain.
I'm at another pt. This time for another 8 weeks. Still no success. I'm scheduled to go back to see dr west in early May. I'm concerned that he may not be able to fix it. And I'm afraid to give him the second chance.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
John in Fairview – Apr 04, 2017
Reply
Having just moved from Virginia, I asked friends and healthcare professionals who they recommended to repair a messed up rotator cuff. Everyone told me to go to Dr. West. Three physical Therapist told me that if I wanted good results, quick recovery time, limited pain and minimal surgical scars to go to Dr. West. The surgery was a breeze and I cant find my scars. I had minimal pain including therapy and was to 100% range of motion within 10 weeks. I was well informed of the process. Great
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
David D in Hendersonville, NC – Dec 12, 2016