Dr. Jenny Andrus, MD
Interventional Pain Medicine•Female•Age 42
Accepting new patients
Orthopedic and Spine Center
250 Nat Turner Blvd S Newport News, VA 23606Dr. Jenny Andrus, MD is a Interventional Pain Medicine Specialist in Newport News, VA and has over 17 years of experience in the medical field. She graduated from Eastern Virginia Med School Of The Med College Of Hampton Roads Norfolk Va medical school in 2004. She is affiliated with medical facilities such as Bon Secours Mary Immaculate Hospital and Riverside Regional Medical Center. She is accepting new patients. Be sure to call ahead with Dr. Andrus to book an appointment.
Dr. Andrus' Reviews
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You wonder if she's just in a bad mood or hates you as soon as she meets you. As a patient, that shouldn't cross my mind.
Gina – Jan 25, 2020
I have had knee pain for several years, tried gel shots with another doctor with no improvement. Dr Andrus recommended nerve blocks for both knees. I was amazed at the improvement. She has given me more time so I can avoid surgery. She is very knowledgeable and professional. Dr Andrus definitely knows her stuff!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cathy in Suffolk, VA – Nov 21, 2018
Horrible Nasty Person!! She enjoys treating people badly and making them Cry! She does Not need to be a Doctor.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Tracey J in Windsor , VA – Nov 17, 2018
I have had many pain management doctors over the years, had to be withdrawn from narcotics; Dr. Andrus is the BEST pain management doctor I have ever had!!!! NO pain pills, and she helps me to understand why I am in chronic pain. Dr. Andrus has given me shots in my back many times and it works!!!!! My husband and I both see her!!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Edna Whittemore in Hampton, VA – Oct 04, 2018
I would say anyone who does not recommend Dr. Andrus does not like what is god for them! She has done so much for my back and neck without having to go through surgery!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Vicky Feliciano in Smithfield Virginia – Apr 23, 2018
Dr andrus got many bad ratings here, but the reason always seems to be the same: “she doesn’t give pain killer pills”. That’s why I went to her, I want to understand my health problem and then find a long term solution, even if that means I have to change my way of living. Everything she said made complete sense and I’m confident that she can help me Long term
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Stan in Newport News – Feb 08, 2018
Dr. Andrus always ha a smile on her pretty face. When I go to the office in pain I know I will leave pain free. Dr. Andrus is a Wonderful caring doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Janet Eaton in Newport News, VA – Jun 26, 2017
Great for explains what your test results
Show relative to the symptoms or problem
You may be experiencing.
Warm personable Doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Providence Forge, VA – Jun 19, 2017
I recently had a procedure (EMG) with Dr. Andrus. I was hesitant and nervous because other people I know have told me how much it hurt. She was honest about what to expect and assured me that it would not be as bad as I imagined. Dr. Andrus really seemed to know what she was doing and talked to me the whole time to take my mind off what she had to do. She told me how I was doing all through the procedure and before I knew it -it was over.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Suffolk, VA – Apr 25, 2017
DR. ANDRUS IS AN EXCELLENT PHYSICIAN THAT TAKES THE TIME TO EXPLAIN YOUR PHYSICAL CONDITION, ANY PROCEDURES AND MEDICATION PRESCRIBED.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
BARBARA MERCER in Newport News, VA – Feb 07, 2017
My wife went to see this doctor, we left not 5 minutes after talking to her. We went there for help with pain management, and all she wanted to do was give my wife and back brace. No help with the pain what so ever!
We did not want endless amounts of pain medication, but just something for the bad debilitating days! And she would not even give an ibuprofen! Don't go and see her, EVER!
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
J in Newport news va – Jan 27, 2017
This Doctor is very thorough, very professional, very knowledgeable but most of all very compassionate in the care she gives you. I would not consider going to any other doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Rosemary Tulloch in Yorktown, VA – Nov 12, 2016
After my initial appointment I began the exercises she recommended and began to get up and move. I returned for my spine injection and it helped tremendously and I am feeling much better.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Yorktown, VA – Aug 25, 2016
This pain doctor does not know a thing about being in pain! I went to her for help in wanting injection/s for burning in my spine. However Dr. Andus saw that I was on ocycodone and started in with interrogation. Treated like a seeker or criminal. was yelling at me stating that she was not the police and was I selling meds! Oh I was so scared for she called my PM Dr and together they decided I needed rehab! No way! My records are perm damaged and I went through 2 months of Hell from W/D!!
What went well
- Appointment scheduling
- Office environment
What could be improved
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
A weaver in Hampton – Mar 19, 2016
She was very rude from the start. I have a lot of horrific pain from a surgery and yes. I have a past and she acted as if I was there for narcotics. Which I was there for help. She made her mins up before she e en seen me. Its so sad that a bad point earlier in life can make her make poor decisions when I need help now more than ever. I wouldn't recommend her to anyone. If you have any past.. She looks at you like your dirt. Very unprofessional.I'm in bad PAIN.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
kimberly keel in saluda. va – Feb 05, 2016