Dr. Jenny Andrus, MD

Pain MedicineFemaleAge 44

Pain Medicine

Dr. Jenny Andrus, MD is a Pain Medicine Specialist in Newport News, VA and has over 19 years of experience in the medical field. She graduated from Eastern Virginia Med School Of The Med College Of Hampton Roads Norfolk Va in 2004. She is affiliated with medical facilities such as Bon Secours Mary Immaculate Hospital and Riverside Regional Medical Center. Her office accepts new patients and telehealth appointments.

Dr. Jenny Andrus, MD

Orthopaedic & Spine Center

250 Nat Turner Blvd S Newport News, VA 23606
Accepting new patients
Telehealth services available

Make an Appointment

(757) 596-1900
Telehealth services available

Accepting new patients

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
ADVERTISEMENT

Save up to 80% on prescriptions

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Virginia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Andrus' experience treating your condition or procedure

Dr. Andrus' Top Procedures and Conditions

Treatment Frequency
Osteoarthritis of Spine
very high
very high

Treatment Frequency

Dr. Andrus treats Osteoarthritis of Spine more than 99% of her peers

Dr. Andrus treats this condition more than 99% of her peers

Low Back Pain
very high
very high

Treatment Frequency

Dr. Andrus treats Low Back Pain more than 99% of her peers

Dr. Andrus treats this condition more than 99% of her peers

Spinal Stenosis
very high
very high

Treatment Frequency

Dr. Andrus treats Spinal Stenosis more than 99% of her peers

Dr. Andrus treats this condition more than 99% of her peers

Rating Includes other areas of care:

  • Lumbar Spinal Stenosis

Dr. Andrus' conditions and procedures:

  • Acupuncture
  • Acute Postoperative Pain
  • Adhesive Capsulitis
  • All Headaches (incl. Migraine)
  • Ankylosing Spondylitis
  • Arthritis
  • Autoimmune Diseases
  • Autonomic Disorders
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Bone Disorders
  • Bursitis
  • Carpal Tunnel Syndrome
  • Cervical Spine Myelopathy
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Coccygeal Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Diabetic Polyneuropathy
  • Elbow Bursitis
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Epidural Steroid Injections
  • Fibromyalgia
  • Fracture
  • Gait Abnormality
  • Hand Conditions
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Joint Drainage
  • Joint Pain
  • Knee Disorders
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Lipedema
  • Low Back Pain
  • Lumbar Radiculopathy
  • Migraine
  • Musculoskeletal Disorders
  • Myelopathy
  • Neck Strain (incl. Whiplash Injury)
  • Nerve Blocks
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Pain Management
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Disorders
  • Plantar Fasciitis
  • Polyneuropathy
  • Post-Laminectomy Syndrome
  • Postherpetic Neuralgia
  • Prolotherapy Injections
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Rheumatoid Arthritis
  • Runner's Knee
  • Sacrum Disorders
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Shoulder Disorders
  • Shoulder Impingement Syndrome
  • Shoulder Tendinitis and Tenosynovitis
  • Spinal Stenosis
  • Spine Deformities
  • Spine Disorders
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Thoracic Spine Myelopathy
  • Transcutaneous Electrical Nerve Stimulation (TENS)
  • Trigger Finger
  • Upper Back Pain
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Andrus accepts

Accepted insurance can change. Please double-check when making an appointment.

(757) 596-1900

Dr. Andrus accepts the following insurance:

Aetna
Anthem Blue Cross Blue Shield
KeyCare PPO
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
Cigna
Coventry Health Care
Coventry Health Care of Virginia
Coventry Health Care of Virginia HMO
First Health
First Health (Coventry Health Care) PPO
Humana
Medicaid
Medicare
MultiPlan
MultiPlan PPO
Southern Health Services (Coventry Health Care)
Southern Health Services (Coventry Health Care) HMO
UnitedHealthCare
United Healthcare
WellPoint
Worker's Compensation
Worker's Compensation WC

Dr. Andrus' Reviews

Likelihood to recommend Dr. Andrus

2.5

Based on 48 ratings

5 Star
38%
38%
4 Star
0%
0%
3 Star
0%
0%
2 Star
2%
2%
1 Star
60%
60%
What went well
No reviews yet
What could be improved
No reviews yet

Your trust is our top concern.

We strive to keep the reviews trustworthy, honest & fair.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
Reply
I am very pleased with Dr. Andrus. We are hopeful that she can help with my lower back pain. So far I am pleased with her approach. I highly recommend that she add face cradles to her tables and provide a stool for patients to use getting on and off the tables This is especially helpful for us older people.
Helpful
Robert Owens – Jan 28, 2022
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
You wonder if she's just in a bad mood or hates you as soon as she meets you. As a patient, that shouldn't cross my mind.
8 people found this helpful
Helpful
Gina – Jan 25, 2020
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
I have had knee pain for several years, tried gel shots with another doctor with no improvement. Dr Andrus recommended nerve blocks for both knees. I was amazed at the improvement. She has given me more time so I can avoid surgery. She is very knowledgeable and professional. Dr Andrus definitely knows her stuff!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Cathy in Suffolk, VA – Nov 21, 2018
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
Horrible Nasty Person!! She enjoys treating people badly and making them Cry! She does Not need to be a Doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
12 people found this helpful
Helpful
Tracey J in Windsor , VA – Nov 17, 2018
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
I have had many pain management doctors over the years, had to be withdrawn from narcotics; Dr. Andrus is the BEST pain management doctor I have ever had!!!! NO pain pills, and she helps me to understand why I am in chronic pain. Dr. Andrus has given me shots in my back many times and it works!!!!! My husband and I both see her!!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Edna Whittemore in Hampton, VA – Oct 04, 2018
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
I would say anyone who does not recommend Dr. Andrus does not like what is god for them! She has done so much for my back and neck without having to go through surgery!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Vicky Feliciano in Smithfield Virginia – Apr 23, 2018
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
Dr andrus got many bad ratings here, but the reason always seems to be the same: “she doesn’t give pain killer pills”. That’s why I went to her, I want to understand my health problem and then find a long term solution, even if that means I have to change my way of living. Everything she said made complete sense and I’m confident that she can help me Long term
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Stan in Newport News – Feb 08, 2018
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
Dr. Andrus always ha a smile on her pretty face. When I go to the office in pain I know I will leave pain free. Dr. Andrus is a Wonderful caring doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Janet Eaton in Newport News, VA – Jun 26, 2017
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
Great for explains what your test results Show relative to the symptoms or problem You may be experiencing. Warm personable Doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Providence Forge, VA – Jun 19, 2017
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
I recently had a procedure (EMG) with Dr. Andrus. I was hesitant and nervous because other people I know have told me how much it hurt. She was honest about what to expect and assured me that it would not be as bad as I imagined. Dr. Andrus really seemed to know what she was doing and talked to me the whole time to take my mind off what she had to do. She told me how I was doing all through the procedure and before I knew it -it was over.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Suffolk, VA – Apr 25, 2017
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
DR. ANDRUS IS AN EXCELLENT PHYSICIAN THAT TAKES THE TIME TO EXPLAIN YOUR PHYSICAL CONDITION, ANY PROCEDURES AND MEDICATION PRESCRIBED.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
BARBARA MERCER in Newport News, VA – Feb 07, 2017
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
My wife went to see this doctor, we left not 5 minutes after talking to her. We went there for help with pain management, and all she wanted to do was give my wife and back brace. No help with the pain what so ever! We did not want endless amounts of pain medication, but just something for the bad debilitating days! And she would not even give an ibuprofen! Don't go and see her, EVER!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
J in Newport news va – Jan 27, 2017
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
This Doctor is very thorough, very professional, very knowledgeable but most of all very compassionate in the care she gives you. I would not consider going to any other doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Rosemary Tulloch in Yorktown, VA – Nov 12, 2016
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
After my initial appointment I began the exercises she recommended and began to get up and move. I returned for my spine injection and it helped tremendously and I am feeling much better.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Yorktown, VA – Aug 25, 2016
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
This pain doctor does not know a thing about being in pain! I went to her for help in wanting injection/s for burning in my spine. However Dr. Andus saw that I was on ocycodone and started in with interrogation. Treated like a seeker or criminal. was yelling at me stating that she was not the police and was I selling meds! Oh I was so scared for she called my PM Dr and together they decided I needed rehab! No way! My records are perm damaged and I went through 2 months of Hell from W/D!!
What went well
  • Appointment scheduling
  • Office environment
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
18 people found this helpful
Helpful
A weaver in Hampton – Mar 19, 2016
×Post a ResponseAre you Dr. Jenny Andrus, MD?
Reply
She was very rude from the start. I have a lot of horrific pain from a surgery and yes. I have a past and she acted as if I was there for narcotics. Which I was there for help. She made her mins up before she e en seen me. Its so sad that a bad point earlier in life can make her make poor decisions when I need help now more than ever. I wouldn't recommend her to anyone. If you have any past.. She looks at you like your dirt. Very unprofessional.I'm in bad PAIN.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
19 people found this helpful
Helpful
kimberly keel in saluda. va – Feb 05, 2016
×Post a ResponseAre you Dr. Jenny Andrus, MD?

Leave a review

How was your experience with Dr. Andrus?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

About Me

Biography

Dr. Jenny Andrus, MD is a Pain Medicine Specialist in Newport News, VA and has over 19 years of experience in the medical field. She graduated from Eastern...Read more

Specialties

  • Pain Medicine

Board Certifications

Education

VIRGINIA COMMONWEALTH UNIVERSITY / MEDICAL COLLEGE OF VIRGINIA SCHOOL OF MEDICINE
Fellowship Hospital
Physical Med and Rehabilitation
Residency Hospital
Eastern Virginia Medical School
Internship Hospital
2005
Eastern Virginia Med School
Internship Hospital
2004
Eastern Virginia Med School Of The Med College Of Hampton Roads Norfolk Va
Medical School
2000
College of William and Mary
Undergraduate School
,

Awards

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Jenny Andrus, MD?

Find contact information here to make an appointment.

Does Dr. Jenny Andrus, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

Does Dr. Jenny Andrus, MD accept new patients?

New patients are generally accepted by Dr. Jenny Andrus, MD on Healthgrades. To arrange an appointment, call the number on Dr. Andrus's profile.

What conditions does Dr. Jenny Andrus, MD treat?

Dr. Andrus frequently treats the following conditions: Osteoarthritis of Spine, Low Back Pain, and Spinal Stenosis. See more on Healthgrades.

What is Dr. Jenny Andrus, MD's office address?

Dr. Andrus' office is located at 250 Nat Turner Blvd S, Newport News, VA 23606. You can find other locations and directions on Healthgrades.

Is Dr. Jenny Andrus, MD able to provide telehealth services?

Dr. Andrus provides telehealth services. Please contact the office to determine whether you are eligible.

Is Dr. Jenny Andrus, MD affiliated with any hospitals?

Dr. Jenny Andrus, MD is affiliated with Bon Secours Mary Immaculate Hospital and Riverside Regional Medical Center.

Is Dr. Jenny Andrus, MD a board-certified professional?

Yes, Dr. Jenny Andrus, MD holds board certifications in Pain Medicine.

How much experience does Dr. Jenny Andrus, MD have?

Dr. Andrus has over 18 years of healthcare experience.

Locations

Orthopaedic & Spine Center

Orthopaedic & Spine Center250 Nat Turner Blvd S Newport News, VA 23606
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

Dr. Andrus is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Bon Secours Mary Immaculate Hospital

Newport News, VA

63% Patients that would definitely recommend, 7% lower than the national average

3 Awards Received

Award Highlight: State Ranking Award - Gastrointestinal Medical™ (2023)

Riverside Regional Medical Center

Newport News, VA

69% Patients that would definitely recommend, 1% lower than the national average

1 Award Received

Riverside Walter Reed Hospital

Gloucester, VA

72% Patients that would definitely recommend, 2% higher than the national average

Sentara Careplex Hospital

Hampton, VA

68% Patients that would definitely recommend, 2% lower than the national average

10 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)

Sentara Williamsburg Regional Medical Center

Williamsburg, VA

76% Patients that would definitely recommend, 6% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)