Dr. Jenny Andrus, MD

Interventional Pain MedicineFemaleAge 42

Dr. Andrus
Accepting new patients

Orthopedic and Spine Center

250 Nat Turner Blvd S Newport News, VA 23606

Make an Appointment

(757) 596-1900

Dr. Jenny Andrus, MD is a Interventional Pain Medicine Specialist in Newport News, VA and has over 17 years of experience in the medical field. She graduated from Eastern Virginia Med School Of The Med College Of Hampton Roads Norfolk Va medical school in 2004. She is affiliated with medical facilities such as Bon Secours Mary Immaculate Hospital and Riverside Regional Medical Center. She is accepting new patients. Be sure to call ahead with Dr. Andrus to book an appointment.

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At a Glance

  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Virginia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Andrus' experience treating your condition or procedure

Dr. Andrus' Top Procedures and Conditions

Treatment Frequency
Osteoarthritis of Spine
very high
very high

Treatment Frequency

Dr. Andrus treats Osteoarthritis of Spine more than 99% of her peers

Dr. Andrus treats this condition more than 99% of her peers

Low Back Pain
very high
very high

Treatment Frequency

Dr. Andrus treats Low Back Pain more than 99% of her peers

Dr. Andrus treats this condition more than 99% of her peers

Spinal Stenosis
very high
very high

Treatment Frequency

Dr. Andrus treats Spinal Stenosis more than 99% of her peers

Dr. Andrus treats this condition more than 99% of her peers

Rating Includes other areas of care:

  • Lumbar Spinal Stenosis

Dr. Andrus' conditions and procedures:

  • Acupuncture
  • Acute Postoperative Pain
  • Adhesive Capsulitis
  • All Headaches (incl. Migraine)
  • Ankylosing Spondylitis
  • Arthritis
  • Arthrocentesis
  • Autoimmune Diseases
  • Autonomic Disorders
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Bone Disorders
  • Bursitis
  • Carpal Tunnel Syndrome
  • Cervical Spine Myelopathy
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Coccygeal Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Diabetic Polyneuropathy
  • Elbow Bursitis
  • Electrodiagnostic Procedure
  • EMG (Electromyography)
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Epidural Block, Facet Blocks
  • Epidural Steroid Injections
  • Facet Block
  • Facet Joint Injection
  • Fibromyalgia
  • Fracture
  • Gait Abnormality
  • Hand Conditions
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Joint Drainage
  • Joint Injection
  • Joint Pain
  • Knee Disorders
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Lipedema
  • Low Back Pain
  • Lumbar Radiculopathy
  • Migraine
  • Musculoskeletal Disorders
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Neck Strain (incl. Whiplash Injury)
  • Nerve Block, Somatic
  • Nerve Block, Sympathetic
  • Nerve Blocks
  • Nerve Destruction by Neurolytic Agent
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Block
  • Peripheral Nerve Disorders
  • Plantar Fasciitis
  • Polyneuropathy
  • Post-Laminectomy Syndrome
  • Postherpetic Neuralgia
  • Prolotherapy Injections
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Rheumatoid Arthritis
  • Runner's Knee
  • Sacroiliac Joint Injection
  • Sacrum Disorders
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Shoulder Disorders
  • Shoulder Impingement Syndrome
  • Shoulder Tendinitis and Tenosynovitis
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Deformities
  • Spine Disorders
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Thoracic Spine Myelopathy
  • Transcutaneous Electrical Nerve Stimulation (TENS)
  • Trigger Finger
  • Trigger Point Injection
  • Upper Back Pain
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Andrus accepts

Accepted insurance can change. Please double-check when making an appointment.

(757) 596-1900

Dr. Andrus accepts the following insurance:

Aetna
Choice Plus POS II
Select
Anthem
Balanced-VA PPO
BlueCare-VA
BlueChoice Adv Open Access (Select Network)-VA
Bronze OAEPO-VA
Bronze-VA PPO
Commonwealth of Virginia
Essential KeyCare-VA
Gold OAEPO-VA
Gold-VA PPO
HealthKeepers Balanced OAPOS-VA
HealthKeepers Bronze OAPOS-VA
HealthKeepers Bronze Pathway OAPOS-VA
HealthKeepers Bronze with H.S.A-VA
HealthKeepers Bronze X (via Exchange)-VA
HealthKeepers Bronze-VA
HealthKeepers Bronze-VA POS Plus
HealthKeepers Catastrophic X (via Exchange)-VA
HealthKeepers Catastrophic-VA
HealthKeepers Gold OAPOS-VA
HealthKeepers Gold Pathway OAPOS-VA
HealthKeepers Gold X (via Exchange)-VA
HealthKeepers Gold-VA
HealthKeepers Gold-VA POS
HealthKeepers Gold-VA POS Plus
HealthKeepers Platinum OAPOS-VA
HealthKeepers Silver OAPOS-VA
HealthKeepers Silver Pathway OAPOS-VA
HealthKeepers Silver X (via Exchange)-VA
HealthKeepers Silver-VA
HealthKeepers Silver-VA POS
HealthKeepers Silver-VA POS Plus
HealthKeepers-VA HMO
Healthy Virginian
Individual Basic BlueCare-VA
Individual Basic KeyCare-VA
Individual KeyCare HSA-VA
Individual KeyCare Preferred-VA
Individual KeyCare-VA
KeyCare Flexible Choice-VA
KeyCare Healthsmart Enhanced Rx-VA
KeyCare Healthsmart-VA
KeyCare-VA POS
KeyCare-VA PPO
Lumenos HSA-VA
National (BlueCard Basic) PPO
National (BlueCard) PPO
Option I-VA
Pathway Tiered Hospital-VA
Pathway X Tiered Hospital Network-VA
Platinum OAEPO-VA
Platinum-VA PPO
Silver OAEPO-VA
Silver-VA PPO
The Local Choice-VA
Virginia Advantage
Virginia Basic
Anthem Blue Cross Blue Shield
HealthKeepers HMO
KeyCare PPO
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
Blue Choice Advantage
Blue Preferred PPO
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Coventry Health Care
Carelink PPO
Coventry Health Care of Virginia
Coventry Health Care of Virginia HMO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Medicaid
MultiPlan
MultiPlan PPO
Southern Health Services (Coventry Health Care)
Southern Health Services (Coventry Health Care) HMO
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
United Healthcare
WellPoint
Worker's Compensation
Worker's Compensation WC

Dr. Andrus' Reviews

Likelihood to recommend Dr. Andrus

2.5

Based on 47 ratings

5 Stars
36.170212765957444%
(17)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
2.127659574468085%
(1)
1 Star
61.702127659574465%
(29)
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How likely are you to recommend
Dr. Andrus
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
You wonder if she's just in a bad mood or hates you as soon as she meets you. As a patient, that shouldn't cross my mind.
4 people found this helpful
Helpful
Gina – Jan 25, 2020
I have had knee pain for several years, tried gel shots with another doctor with no improvement. Dr Andrus recommended nerve blocks for both knees. I was amazed at the improvement. She has given me more time so I can avoid surgery. She is very knowledgeable and professional. Dr Andrus definitely knows her stuff!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Cathy in Suffolk, VA – Nov 21, 2018
Horrible Nasty Person!! She enjoys treating people badly and making them Cry! She does Not need to be a Doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Tracey J in Windsor , VA – Nov 17, 2018
I have had many pain management doctors over the years, had to be withdrawn from narcotics; Dr. Andrus is the BEST pain management doctor I have ever had!!!! NO pain pills, and she helps me to understand why I am in chronic pain. Dr. Andrus has given me shots in my back many times and it works!!!!! My husband and I both see her!!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Edna Whittemore in Hampton, VA – Oct 04, 2018
I would say anyone who does not recommend Dr. Andrus does not like what is god for them! She has done so much for my back and neck without having to go through surgery!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Vicky Feliciano in Smithfield Virginia – Apr 23, 2018
Dr andrus got many bad ratings here, but the reason always seems to be the same: “she doesn’t give pain killer pills”. That’s why I went to her, I want to understand my health problem and then find a long term solution, even if that means I have to change my way of living. Everything she said made complete sense and I’m confident that she can help me Long term
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Stan in Newport News – Feb 08, 2018
Dr. Andrus always ha a smile on her pretty face. When I go to the office in pain I know I will leave pain free. Dr. Andrus is a Wonderful caring doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Janet Eaton in Newport News, VA – Jun 26, 2017
Great for explains what your test results Show relative to the symptoms or problem You may be experiencing. Warm personable Doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Providence Forge, VA – Jun 19, 2017
I recently had a procedure (EMG) with Dr. Andrus. I was hesitant and nervous because other people I know have told me how much it hurt. She was honest about what to expect and assured me that it would not be as bad as I imagined. Dr. Andrus really seemed to know what she was doing and talked to me the whole time to take my mind off what she had to do. She told me how I was doing all through the procedure and before I knew it -it was over.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Suffolk, VA – Apr 25, 2017
DR. ANDRUS IS AN EXCELLENT PHYSICIAN THAT TAKES THE TIME TO EXPLAIN YOUR PHYSICAL CONDITION, ANY PROCEDURES AND MEDICATION PRESCRIBED.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
BARBARA MERCER in Newport News, VA – Feb 07, 2017
My wife went to see this doctor, we left not 5 minutes after talking to her. We went there for help with pain management, and all she wanted to do was give my wife and back brace. No help with the pain what so ever! We did not want endless amounts of pain medication, but just something for the bad debilitating days! And she would not even give an ibuprofen! Don't go and see her, EVER!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
J in Newport news va – Jan 27, 2017
This Doctor is very thorough, very professional, very knowledgeable but most of all very compassionate in the care she gives you. I would not consider going to any other doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Rosemary Tulloch in Yorktown, VA – Nov 12, 2016
After my initial appointment I began the exercises she recommended and began to get up and move. I returned for my spine injection and it helped tremendously and I am feeling much better.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Yorktown, VA – Aug 25, 2016
This pain doctor does not know a thing about being in pain! I went to her for help in wanting injection/s for burning in my spine. However Dr. Andus saw that I was on ocycodone and started in with interrogation. Treated like a seeker or criminal. was yelling at me stating that she was not the police and was I selling meds! Oh I was so scared for she called my PM Dr and together they decided I needed rehab! No way! My records are perm damaged and I went through 2 months of Hell from W/D!!
What went well
  • Appointment scheduling
  • Office environment
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
17 people found this helpful
Helpful
A weaver in Hampton – Mar 19, 2016
She was very rude from the start. I have a lot of horrific pain from a surgery and yes. I have a past and she acted as if I was there for narcotics. Which I was there for help. She made her mins up before she e en seen me. Its so sad that a bad point earlier in life can make her make poor decisions when I need help now more than ever. I wouldn't recommend her to anyone. If you have any past.. She looks at you like your dirt. Very unprofessional.I'm in bad PAIN.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
19 people found this helpful
Helpful
kimberly keel in saluda. va – Feb 05, 2016

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About Me

Biography

Dr. Jenny Andrus, MD is a Interventional Pain Medicine Specialist in Newport News, VA and has over 17 years of experience in the medical field. She graduated...Read more

Specialties

  • Interventional Pain Medicine
  • Pain Medicine
  • Physical Medicine & Rehabilitation

Board Certifications

  • Pain Medicine
  • Physical Medicine & Rehabilitation

Education

Virginia Commonwealth University / Medical College of Virginia School of Medicine
Fellowship Hospital
Physical Med and Rehabilitation
Residency Hospital
Eastern Virginia Medical School
Internship Hospital
2008
Virginia Commonwealth University / Medical College of Virginia School of Medicine
Residency Hospital
2005
Eastern Virginia Med School
Internship Hospital
2004
Eastern Virginia Med School Of The Med College Of Hampton Roads Norfolk Va
Medical School
2000
College of William and Mary
Undergraduate School
,

Awards

Frequently Asked Questions

Is Dr. Jenny Andrus, MD accepting new patients?

Dr. Jenny Andrus, MD generally accepts new patients on Healthgrades. You can see Dr. Andrus' profile to make an appointment.

Does Dr. Jenny Andrus, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Andrus accepts your insurance.

What are Dr. Jenny Andrus, MD's top areas of care?

Dr. Andrus frequently treats Osteoarthritis of Spine, Low Back Pain, and Spinal Stenosis. See all procedures and conditions Dr. Andrus treats.

Where is Dr. Jenny Andrus, MD's office located?

Dr. Andrus' office is located at 250 Nat Turner Blvd S, Newport News, VA 23606. Find other locations and directions on Healthgrades.

Does Dr. Jenny Andrus, MD offer telehealth services?

Dr. Andrus has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Jenny Andrus, MD?

Find contact information here to make an appointment.

Locations

Orthopedic and Spine Center

Orthopaedic and Spine Center250 Nat Turner Blvd S Newport News, VA 23606
1

Orthopaedic & Spine Center

Orthopaedic & Spine Center250 Nat Turner Blvd S Newport News, VA 23606
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. Andrus is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Bon Secours Mary Immaculate Hospital

Newport News, VA

72% Patient Experience Rating, 3% higher than the national average

2 Awards Received

Riverside Regional Medical Center

Newport News, VA

72% Patient Experience Rating, 3% higher than the national average

Sentara Careplex Hospital

Hampton, VA

74% Patient Experience Rating, 5% higher than the national average

16 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)