Patient Favorite Award

Dr. Jennifer Ladd, DO

Family Medicine*FemaleAge 43

Family Medicine*

Dr. Jennifer Ladd, DO is a family medicine specialist in Charleston, WV. She is affiliated with medical facilities such as CAMC General Hospital and Saint Francis Hospital. She is accepting new patients and telehealth appointments.

Patient Favorite Award
Dr. Jennifer Ladd, DO

Practice

500 Donnally St Ste 203 Charleston, WV 25301
Telehealth services available
Telehealth services available

Accepting new patients

Patient Favorite Award

Dr. Ladd is a patient favorite Family Medicine Specialist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Ladd's Reviews

Likelihood to recommend Dr. Ladd

4.6

32 ratings, 15 with a written review
5 Star
84%
84%
4 Star
3%
3%
3 Star
6%
6%
2 Star
3%
3%
1 Star
3%
3%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Debra Dimitroff – Mar 05, 2024
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Hydrocodone 5 – Jan 27, 2023
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Amber – Jan 26, 2022
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Amy – Dec 22, 2021
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
Jun 21, 2021
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Reply
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 people found this helpful
Helpful
Nov 03, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kim W. – Jan 06, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Bethany Sullivan – Dec 07, 2019
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Reply
What went well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Nov 12, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Formerly Charleston – Feb 21, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Patsy Ballard in Charleston, WV – Oct 01, 2018
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
5 people found this helpful
Helpful
Disappointed with staff – May 16, 2018
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Charleston, WV – May 01, 2017
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Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 people found this helpful
Helpful
Amanda in Kenna, WV – Dec 22, 2016
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Amberdurham in Charleston,WV – Jun 24, 2016
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About Me

Biography

Dr. Jennifer Ladd, DO is a Family Medicine Specialist in Charleston, WV. She is affiliated with medical facilities such as Saint Francis Hospital and CAMC...Read more

Specialties*

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Board Certifications

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice

Common Questions and Answers

    Please call the office to learn more. (304) 347-6700

    What is the best way to schedule an appointment with Dr. Jennifer Ladd, DO?

    View contact information to make an appointment.

    Can I use my insurance at Dr. Jennifer Ladd, DO?

    Dr. Jennifer Ladd, DO accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    Does Dr. Jennifer Ladd, DO accept new patients?

    New patients are generally accepted by Dr. Jennifer Ladd, DO on Healthgrades. To arrange an appointment, call the number on Dr. Ladd's profile.

    What is Dr. Jennifer Ladd, DO's office address?

    Dr. Ladd's office is located at 500 Donnally St Ste 203, Charleston, WV 25301. You can find other locations and directions on Healthgrades.

    Locations

    Practice

    Wvu Medicine Medical Office Building North500 Donnally St Ste 203 Charleston, WV 25301
    1

    Affiliated Hospitals

    Saint Francis Hospital

    333 Laidley St
    Charleston, WV 25301

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

    CAMC General Hospital

    501 Morris St
    Charleston, WV 25301
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

    Thomas Memorial Hospital

    4605 Maccorkle Ave SW
    South Charleston, WV 25309
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.