Dr. Jennifer Keller, DPM
Podiatry•Female•Age 49
Accepting new patients
Shenandoah Podiatry
60 Summerfield Ct Ste 102 Roanoke, VA 24019Dr. Jennifer Keller, DPM is a Podiatry Specialist in Roanoke, VA. She is affiliated with medical facilities Carilion Roanoke Memorial Hospital and Lewisgale Medical Center. She is accepting new patients. Be sure to call ahead with Dr. Keller to book an appointment.
Dr. Keller's Reviews
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What went well
- Office environment (6)
- Staff friendliness (6)
- Wait times (6)
What could be improved
- Difficult to schedule appointment (3)
- Office environment (1)
- Staff wasn't friendly (1)
Reply Flag
I read the other reviews after I'd already made the appointment with Dr. Keller. When I arrived at the office I was tended to right away and filled out necessary paperwork. It wasn't long at all before a technician did a preliminary X-ray on my foot, then took me to the exam room. Dr. Keller came in within a few minutes and questioned me about my foot pain, and listened to my answers. She removed calluses from both feet and had me fitted with supportive shoe inserts that were more comfortable than store inserts. I'm completely satisfied with the results, the doctor and the staff.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bill Cornett – Mar 03, 2020
Reply Flag
No nonsense, gets the job done. She is great.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Marvin Gilliam in Roanoke, VA – Oct 04, 2019
Reply Flag
I had a toe nail infection from and ingrown toe nail. I am diabetic. She sent me home with an antibiotic script for 5 days. I came back and thought she was just going to cut out the ingrown part pushing into the skin. Nope. She did not tell me she was doing a partial nail avulson. I bled like a stuffed pig the 1st day. My regular podiatrist said she should have never done that to me. That was in April, 3 antibiotics later it's now almost July and infection is finally gone. Never again!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
moonview in VA – Jun 21, 2018
Reply Flag
Her mind always seems to be elsewhere, not attentive to really look at what's going on. My advice: If you have a serious problem go elsewhere. If you have a minor problem go elsewhere before it becomes serious.
What went well
No results
What could be improved
No results
Rodney Walters in Roanoke, Va – Feb 18, 2016
Reply Flag
Went to see her for an ingrown nail - she fixed this problem to my satisfaction. Also went with terrible foot pain. She took x-rays, diagnosed me with loss of fat on my foot pads. I am still in terrible pain and my toe is actually moving starting to cross over the toe next to it. I am in the process to looking for a better podiatrist.
What went well
No results
What could be improved
No results
pn in Blacksburg, VA – Feb 02, 2016
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