Dr. Jennifer Helton, MD

DermatologyFemaleAge 57

Dr. Helton
Accepting new patients
Telehealth services available

Steelecreek Dermatology

11040 S Tryon St Ste 203 Charlotte, NC 28273

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Dr. Jennifer Helton, MD is a Dermatologist in Charlotte, NC. Dr. Helton has more experience with Cosmetic Dermatology, Mohs Surgery, and Dermatologic Oncology than other specialists in her area. She is affiliated with Novant Health Presbyterian Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Helton to book an appointment.


Dr. Helton's Reviews

Likelihood to recommend Dr. Helton

4.0

Based on 42 ratings

5 Stars
73.80952380952381%
(31)
4 Stars
0%
(0)
3 Stars
2.380952380952381%
(1)
2 Stars
2.380952380952381%
(1)
1 Star
21.428571428571427%
(9)
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Dr. Helton?
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What went well
  • Office environment (35)
  • Staff friendliness (32)
  • Appointment scheduling (31)
What could be improved
  • Long wait times (7)
  • Appointment was rushed (6)
  • Staff wasn't friendly (6)
RecentHighestLowestMost Helpful
Reply Flag
Great office!
What went well
No results
What could be improved
No results
Helpful
Jul 13, 2020
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Reply Flag
Love her! She has truly been a blessing to my family!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Oct 04, 2019
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One of the most knowledgeable and genuine doctors I've ever received care from.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Oct 04, 2019
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Excellent
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Aug 19, 2019
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Very Happy with the Doctors. Office Manager NOT at ALL!!! Been there several times and was Happy on how I was treated by the Doctors. Susan the Office Manager has NO Customer Service Skills. Can't return phone calls or even answer the phone when you call. We had a billing issue and was told by Susan after several phone calls that it had been taking care of and we owed no money. 6 months later, receive a phone call from a collection agency saying we owed $165.00 Dollars. After some investigating, I realize it's for the same visit that we were told was Paid In Full. After weeks of trying to get a hold of Susan with no success. Even when I was told she was in the office but could never answer the call and NO return calls after a dozen or so messages left on her voicemail. I ended up giving them a credit card just so I could get the collection agency to stop calling. No one in the office could help me (other than taking my credit card) it had to be Susan that I had to talk to, to clear up
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
May 17, 2019
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Dr Helton has been our family dermatologist for a few years now and we have nothing but great things to say about her. She is knowledgeable, skilled and has a genuine concern for her patients. Thank you Dr Helton!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Elizabeth in Charlotte, NC – Jul 30, 2017
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A small burn from an electric blanket on my daughters leg led to 2 years of repeated procedures, poor decisions on tactics, poor choices of treatment, rudeness from the physician, refusal to answer questions, a large permanent scar complete with precancerous cells that now needs to be evaluated by a physician every 6 months, months of bloody drainage, infections, stink, and pain. Run away from this place. Jennifer Helton hurt my child. Don't let her do the same to your loved ones.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
George in Charlotte – Jul 28, 2017
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Worst experience at a Doc. office! Could NOT be seen at Steele Creek Dermatology since we didn't have my daughters ss number (she just turned 18 a week prior). Treated as a deadbeat! I had mine & was there (her mother) but they HAD to have hers. I have 4 children. She is my youngest & this has Never happened! Many doctor visits over 18, they are all in college. No problems before! She missed school, I missed work & wouldn't even look at her WITH ins. coverage card! Can I get reimbursed INSANE
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Clover, SC – Mar 21, 2017
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Amazing!!!!
What went well
No results
What could be improved
No results
14 people found this helpful
Helpful
Christopher Bowman in Clover, SC – Nov 07, 2015
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About Me

Care Philosophy

As a dermatologist I hope to evaluate and treat skin diseases and skin cancer effectively. I also hope to educate patients regarding the appropriate care...Read more

Specialties

  • Dermatology
  • Dermatopathology

Board Certifications

Education

Carilion Health Sys
Residency Hospital

Awards

Frequently Asked Questions

What other Dermatologists practice nearby?

Click here to compare with other Dermatologists.

Does Dr. Jennifer Helton, MD offer telehealth services?

Dr. Helton has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Jennifer Helton, MD's top areas of care?

Dr. Helton frequently treats Cosmetic Dermatology, Mohs Surgery, and Dermatologic Oncology. See all practice areas where Dr. Helton specializes.

Where is Dr. Jennifer Helton, MD's office located?

Dr. Helton's office is located at 11040 S Tryon St Ste 203, Charlotte, NC 28273. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Jennifer Helton, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Helton

Based on treatment records, we have identified the following as areas of care that Dr. Helton treats more often than their peers. If you are unsure whether Dr. Helton treats other conditions, please contact the office at (704) 587-3200.

Cosmetic Dermatology

Cosmetic dermatologists diagnose and treat condition of the skin that affect appearance, such as age spots, wrinkles, unwanted hair, and acne scars.Compare with other Cosmetic Dermatology specialists.

Dr. Helton typically treats 84% more often than similar doctors

Based on claims data for 7 conditions and procedures

Treatments
Telogen Effluvium
Hair Loss
Excision of Skin Lesion
Skin Discoloration
Normal Frequency
High Frequency
Very High Frequency
Dr. Helton
Similar Providers

Mohs Surgery

Mohs surgery is a procedure that treats some types of skin cancer by removing a precise amount of tissue in order to remove cancer cells while sparing as much healthy tissue as possible.Compare with other Mohs Surgery specialists.

Dr. Helton typically treats 73% more often than similar doctors

Based on claims data for 2 conditions and procedures

Treatments
Destruction of Malignant Skin Lesion
Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
Normal Frequency
High Frequency
Very High Frequency
Dr. Helton
Similar Providers

Dermatologic Oncology

Oncologists diagnose and treat cancers of the skin, including melanoma, basal cell carcinoma, and squamous cell carcinoma.Compare with other Dermatologic Oncology specialists.

Dr. Helton typically treats 64% more often than similar doctors

Based on claims data for 8 conditions and procedures

Treatments
Actinic Keratosis
Excision of Skin Lesion
Destruction of Malignant Skin Lesion
Skin Cancer
Normal Frequency
High Frequency
Very High Frequency
Dr. Helton
Similar Providers

Dermatologic Care

Dermatologists diagnose, treat and screen for conditions affecting the skin, including skin cancer, psoriasis, eczema, acne, rosacea, and hair loss.Compare with other Dermatologic Care specialists.

Dr. Helton typically treats 75% more often than similar doctors

Based on claims data for 19 conditions and procedures

Treatments
Rosacea
Psoriasis
Seborrheic Dermatitis
Dermatitis
Normal Frequency
High Frequency
Very High Frequency
Dr. Helton
Similar Providers
Hide other treatment areas

Check Dr. Helton's experience treating your condition or procedure

Dr. Helton's conditions and procedures:

  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acne
  • Acne Surgery
  • Actinic Keratosis
  • Allergic Reaction
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Autoimmune Diseases
  • Basal Cell Carcinoma
  • Benign Tumor
  • Boil
  • Cancer
  • Carcinoma in Situ of Skin
  • Dermatitis
  • Dermatitis Due to Drugs
  • Destruction of Benign Skin Lesion
  • Destruction of Malignant Skin Lesion
  • Excision of Skin Lesion
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Foot Conditions
  • Fungal Nail Infection
  • Hair Loss
  • Herpes Simplex Infection
  • Hidradenitis
  • Hives
  • Impetigo
  • Itchy Skin
  • Jock Itch
  • Keloid Scar
  • Leg and Foot Ulcers
  • Lichen Planus
  • Lipomas
  • Melanoma
  • Moles (Benign Skin Lesions)
  • Nail and Nail Bed Infection
  • Plantar Wart
  • Psoriasis
  • Psoriatic Arthritis
  • Ringworm
  • Rosacea
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Skin Cancer
  • Skin Discoloration
  • Skin Diseases
  • Skin Infections
  • Skin Lesion
  • Skin Tag Removal
  • Squamous Cell Carcinoma
  • Telogen Effluvium
  • Tinea Versicolor
  • Ulcer
  • Varicose Veins
  • Warts

Insurance Check

Search for your insurance provider

Dr. Helton accepts

Accepted insurance can change. Please double-check when making an appointment.

(704) 587-3200

Dr. Helton accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of North Carolina
Blue Options PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Open Access Plus
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
POMCO Group
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Locations

Steelecreek Dermatology

Steelecreek Dermatology11040 S Tryon St Ste 203 Charlotte, NC 28273
1

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Helton treats patients.

Learn more

Novant Health Presbyterian Medical Center

Charlotte, NC

73% Patient experience rating, 4% higher than the national average