Dr. Jennifer Helton, MD
Dermatology•Female•Age 57
Accepting new patients
Telehealth services available
Steelecreek Dermatology
11040 S Tryon St Ste 203 Charlotte, NC 28273Dr. Jennifer Helton, MD is a Dermatologist in Charlotte, NC. Dr. Helton has more experience with Cosmetic Dermatology, Mohs Surgery, and Dermatologic Oncology than other specialists in her area. She is affiliated with Novant Health Presbyterian Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Helton to book an appointment.
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Dr. Helton's Reviews
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What went well
- Office environment (35)
- Staff friendliness (32)
- Appointment scheduling (31)
What could be improved
- Long wait times (7)
- Appointment was rushed (6)
- Staff wasn't friendly (6)
Reply Flag
Great office!
What went well
No results
What could be improved
No results
Jul 13, 2020
Reply Flag
Love her! She has truly been a blessing to my family!
What went well
No results
What could be improved
No results
Oct 04, 2019
Reply Flag
One of the most knowledgeable and genuine doctors I've ever received care from.
What went well
No results
What could be improved
No results
Oct 04, 2019
Reply Flag
Excellent
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 19, 2019
Reply Flag
Very Happy with the Doctors. Office Manager NOT at ALL!!! Been there several times and was Happy on how I was treated by the Doctors. Susan the Office Manager has NO Customer Service Skills. Can't return phone calls or even answer the phone when you call. We had a billing issue and was told by Susan after several phone calls that it had been taking care of and we owed no money. 6 months later, receive a phone call from a collection agency saying we owed $165.00 Dollars. After some investigating, I realize it's for the same visit that we were told was Paid In Full. After weeks of trying to get a hold of Susan with no success. Even when I was told she was in the office but could never answer the call and NO return calls after a dozen or so messages left on her voicemail. I ended up giving them a credit card just so I could get the collection agency to stop calling. No one in the office could help me (other than taking my credit card) it had to be Susan that I had to talk to, to clear up
What went well
No results
What could be improved
No results
May 17, 2019
Reply Flag
Dr Helton has been our family dermatologist for a few years now and we have nothing but great things to say about her. She is knowledgeable, skilled and has a genuine concern for her patients. Thank you Dr Helton!
What went well
No results
What could be improved
No results
Elizabeth in Charlotte, NC – Jul 30, 2017
Reply
A small burn from an electric blanket on my daughters leg led to 2 years of repeated procedures, poor decisions on tactics, poor choices of treatment, rudeness from the physician, refusal to answer questions, a large permanent scar complete with precancerous cells that now needs to be evaluated by a physician every 6 months, months of bloody drainage, infections, stink, and pain.
Run away from this place. Jennifer Helton hurt my child. Don't let her do the same to your loved ones.
What went well
No results
What could be improved
No results
George in Charlotte – Jul 28, 2017
Reply Flag
Worst experience at a Doc. office!
Could NOT be seen at Steele Creek Dermatology since we didn't have my daughters ss number (she just turned 18 a week prior). Treated as a deadbeat!
I had mine & was there (her mother) but they HAD to have hers.
I have 4 children. She is my youngest & this has Never happened! Many doctor visits over 18, they are all in college. No problems before!
She missed school, I missed work & wouldn't even look at her WITH ins. coverage card! Can I get reimbursed INSANE
What went well
No results
What could be improved
No results
Clover, SC – Mar 21, 2017
Reply Flag
Amazing!!!!
What went well
No results
What could be improved
No results
Christopher Bowman in Clover, SC – Nov 07, 2015
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