Dr. Jennifer Helton, MD

DermatologyFemaleAge 59

Dermatology

Dr. Jennifer Helton, MD is a Dermatologist in Charlotte, NC and has over 33 years of experience in the medical field. She graduated from UNIV OF NC CHAPEL HILL SCH OF MED in 1989. She is affiliated with Novant Health Presbyterian Medical Center. Her office accepts new patients and telehealth appointments.

Dr. Jennifer Helton, MD

Steelecreek Dermatology

11040 S Tryon St Ste 203 Charlotte, NC 28273
Accepting new patients
Telehealth services available
Telehealth services available

Accepting new patients

Compare with other Dermatologists

Compare Dr. Helton with our nearby Dermatologists at Novant Health.

Filter by
Provider Ratings

These providers are on the medical staff of Novant Health.

Dr. Helton's Reviews

Likelihood to recommend Dr. Helton

4.0

Based on 43 ratings

5 Stars
74.4186046511628%
(32)
4 Stars
0%
(0)
3 Stars
2.3255813953488373%
(1)
2 Stars
2.3255813953488373%
(1)
1 Star
20.930232558139537%
(9)
What went well
No reviews yet
What could be improved
No reviews yet

Your trust is our top concern.

We strive to keep the reviews trustworthy, honest & fair.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
Reply
Great office!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 13, 2020
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
Love her! She has truly been a blessing to my family!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Oct 04, 2019
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
One of the most knowledgeable and genuine doctors I've ever received care from.
2 people found this helpful
Helpful
Oct 04, 2019
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
Excellent
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Aug 19, 2019
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
Very Happy with the Doctors. Office Manager NOT at ALL!!! Been there several times and was Happy on how I was treated by the Doctors. Susan the Office Manager has NO Customer Service Skills. Can't return phone calls or even answer the phone when you call. We had a billing issue and was told by Susan after several phone calls that it had been taking care of and we owed no money. 6 months later, receive a phone call from a collection agency saying we owed $165.00 Dollars. After some investigating, I realize it's for the same visit that we were told was Paid In Full. After weeks of trying to get a hold of Susan with no success. Even when I was told she was in the office but could never answer the call and NO return calls after a dozen or so messages left on her voicemail. I ended up giving them a credit card just so I could get the collection agency to stop calling. No one in the office could help me (other than taking my credit card) it had to be Susan that I had to talk to, to clear up
5 people found this helpful
Helpful
May 17, 2019
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
Dr Helton has been our family dermatologist for a few years now and we have nothing but great things to say about her. She is knowledgeable, skilled and has a genuine concern for her patients. Thank you Dr Helton!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Elizabeth in Charlotte, NC – Jul 30, 2017
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
A small burn from an electric blanket on my daughters leg led to 2 years of repeated procedures, poor decisions on tactics, poor choices of treatment, rudeness from the physician, refusal to answer questions, a large permanent scar complete with precancerous cells that now needs to be evaluated by a physician every 6 months, months of bloody drainage, infections, stink, and pain. Run away from this place. Jennifer Helton hurt my child. Don't let her do the same to your loved ones.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
George in Charlotte – Jul 28, 2017
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
Worst experience at a Doc. office! Could NOT be seen at Steele Creek Dermatology since we didn't have my daughters ss number (she just turned 18 a week prior). Treated as a deadbeat! I had mine & was there (her mother) but they HAD to have hers. I have 4 children. She is my youngest & this has Never happened! Many doctor visits over 18, they are all in college. No problems before! She missed school, I missed work & wouldn't even look at her WITH ins. coverage card! Can I get reimbursed INSANE
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Clover, SC – Mar 21, 2017
×Post a ResponseAre you Dr. Jennifer Helton, MD?
Reply
Amazing!!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
14 people found this helpful
Helpful
Christopher Bowman in Clover, SC – Nov 07, 2015
×Post a ResponseAre you Dr. Jennifer Helton, MD?

Leave a review

How was your experience with Dr. Helton?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

About Me

Care Philosophy

As a dermatologist I hope to evaluate and treat skin diseases and skin cancer effectively. I also hope to educate patients regarding the appropriate care...Read more

Specialties

  • Dermatology
  • Dermatopathology

Board Certifications

  • Dermatology
  • Dermatopathology

Education

1994
Medical Univ of SC
Fellowship Hospital
1993
Or Health Science University Hospital
Residency Hospital
1990
Carilion
Internship Hospital
1989
UNIV OF NC CHAPEL HILL SCH OF MED
Medical School
1985
University of North Carolina At Chapel Hill
Undergraduate School
,

Awards

Frequently Asked Questions

Does Dr. Jennifer Helton, MD offer telehealth services?

Dr. Helton has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Jennifer Helton, MD accepting new patients?

Dr. Jennifer Helton, MD generally accepts new patients on Healthgrades. You can see Dr. Helton's profile to make an appointment.

Does Dr. Jennifer Helton, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Helton accepts your insurance.

What are Dr. Jennifer Helton, MD's top areas of care?

Dr. Helton frequently treats Keloid Scar, Itchy Skin, and Telogen Effluvium. See all procedures and conditions Dr. Helton treats.

Where is Dr. Jennifer Helton, MD's office located?

Dr. Helton's office is located at 11040 S Tryon St Ste 203, Charlotte, NC 28273. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Jennifer Helton, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Helton's experience treating your condition or procedure

Dr. Helton's Top Procedures and Conditions

Treatment Frequency
Keloid Scar
very high
very high

Treatment Frequency

Dr. Helton treats Keloid Scar more than 96% of her peers

Dr. Helton treats this condition more than 96% of her peers

Itchy Skin
very high
very high

Treatment Frequency

Dr. Helton treats Itchy Skin more than 94% of her peers

Dr. Helton treats this condition more than 94% of her peers

Telogen Effluvium
very high
very high

Treatment Frequency

Dr. Helton treats Telogen Effluvium more than 94% of her peers

Dr. Helton treats this condition more than 94% of her peers

Dr. Helton's conditions and procedures:

  • Acanthosis Nigricans
  • Acne
  • Actinic Keratosis
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Autoimmune Diseases
  • Basal Cell Carcinoma
  • Benign Tumor
  • Boil
  • Bowenoid Papulosis
  • Burn Injuries
  • Cancer
  • Carcinoma in Situ of Skin
  • Cellulitis
  • Contact Dermatitis
  • Dermatitis
  • Destruction of Benign Skin Lesion
  • Destruction of Malignant Skin Lesion
  • Destruction of Penile Lesion
  • Dry Skin
  • Excessive Sweating
  • Fungal Nail Infection
  • Genital Warts
  • Granuloma of Skin
  • Hair Loss
  • Herpes Simplex Infection
  • Hidradenitis
  • Hives
  • Impetigo
  • Itchy Skin
  • Jock Itch
  • Keloid Scar
  • Lichen Planus
  • Lipomas
  • Melanoma
  • Moles (Benign Skin Lesions)
  • Molluscum Contagiosum Infection
  • Nail and Nail Bed Infection
  • Pemphigoid
  • Pemphigus
  • Pilonidal Cyst
  • Pityriasis Rosea
  • Plantar Wart
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Psoriasis
  • Psoriatic Arthritis
  • Restylane® Injections
  • Ringworm
  • Rosacea
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Shingles
  • Skin Cancer
  • Skin Discoloration
  • Skin Diseases
  • Skin Infections
  • Skin Lesion
  • Skin Ulcer
  • Spider Veins
  • Squamous Cell Carcinoma
  • Sunburn
  • Telogen Effluvium
  • Tinea Versicolor
  • Varicose Eczema
  • Varicose Veins
  • Warts

Insurance Check

Search for your insurance provider

Dr. Helton accepts

Accepted insurance can change. Please double-check when making an appointment.

(704) 587-3200

Dr. Helton accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of North Carolina
Blue Options PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
POMCO Group
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Locations

Steelecreek Dermatology

Steelecreek Dermatology11040 S Tryon St Ste 203 Charlotte, NC 28273
1