1. Otolaryngologists
  2. TX
  3. Round Rock, TX
  4. Dr. Jeffrey Zapalac, MD
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Dr. Jeffrey Zapalac, MD

Ear, Nose, and Throat•Male•Age 52

Ear, Nose, and Throat

Dr. Jeffrey Zapalac, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Round Rock, TX. He is affiliated with Ascension Seton Medical Center Austin. His office accepts new patients and telehealth appointments.

Dr. Jeffrey Zapalac, MD

Austin Heart PA

7200 Wyoming Springs Dr Ste 1400 Round Rock, TX 78681
Accepting new patients
Telehealth services available
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Telehealth available

Accepting new patients

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Compare with other Otolaryngology (Ear, Nose & Throat) Specialists

Compare Dr. Zapalac with our nearby Otolaryngology (Ear, Nose & Throat) Specialists at St. David's Medical Center.

Make an appointment at St. David's Medical Center today at (512) 649-0896.

These providers are on the medical staff of St. David's Medical Center.

Dr. Zapalac's Reviews

Likelihood to recommend Dr. Zapalac

3.5

Based on 33 ratings

5 Stars
57.57575757575758%
(19)
4 Stars
6.0606060606060606%
(2)
3 Stars
0%
(0)
2 Stars
3.0303030303030303%
(1)
1 Star
33.333333333333336%
(11)
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Dr. Zapalac
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RecentHighestLowestMost Helpful
Reply
There's not much good I can say. After waiting 2 weeks to see him, he wouldn't let me get 3 words out to describe my symptoms without interrupting me over and over. He downplayed the pressure I've been having in my ear for the last 3 weeks and can't get rid of, as if I was making it up because I enjoy paying a $60 copay and spending time in a waiting room for absolutely nothing. Now I need to make another appointment with another ENT who will hopefully work with me and listen to me for at least 15 seconds and try to figure out why I all of a sudden can't clear my ears. This guy was a COMPLETE waste of time.
What went well
  • Appointment scheduling
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
2 people found this helpful
Helpful
Chris – Dec 04, 2021
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Reply
I have had many problems with my sinuses, with numerous procedures along the way. The most recent was a sinus infection that lasted 6 months with 8 antibiotics, with no relief. I was recommended to Dr. Zapalac by numerous people, including another physician, and have been so happy! He has an amazing bedside manner, and knowledge of what needed to be done! He did surgery last week, and I feel like this is going to be the cure!! I especially enjoy the fact that he personally called to talk to me throughout this long pandemic, until we could finally schedule the procedure! So few doctors, actually call!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Very pleased!!! – May 28, 2020
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Reply
He did a terrible job on my sinus surgery. I have had sinus infections for the last year and a half with no end in sight. My new doctor said that he did permanent damage. I can only hope that one day I will feel better. It’s extremely difficult living like this.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Mike – Sep 12, 2019
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Reply
Always kind and understanding. I drive in from Wimberley to see him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sharon A. in Wimberley, TX – Jun 17, 2018
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Reply
Dr. Zapalac and his team are amazing! I can’t say enough great things. I highly recommend him!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jessica Harris – May 21, 2018
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Reply
I have four children and wouldn’t dream of taking them anywhere else! My two oldest kids have had a tonsillectomy and adenoidectomy, my third has had THREE sets of tubes and also just had t&a last week, and my youngest has had one set of tubes. He has also done sinus surgery on me and treated my husband for some throat issues due to reflux. We have been patients for almost 10 years. We have temporarily moved to the Dallas area for my husband’s job and we STILL drive to Austin to see Dr. Zapalac.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Natalie Bogue – Nov 09, 2017
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Reply
sitting in the reception area for an hour past my appointment with no communication from receptionist as to how long it it will take, especially after getting here 15 early is quite annoying. and there are only three people here with several doctors. they did manage to get my co-pay collected on time though. i'm out of here. i'll call credit card company to reverse chaco-pay charge.
1 person found this helpful
Helpful
Waelder, TX – Feb 14, 2017
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Reply
Dr. Zapalack just done surgery on our son to remove tonsils and adenoids. He needed the surgery pretty quickly because he was having obstructive sleep apnea.He got us in for surgery within a week.His office staff is very nice. He talked with us right before surgery and right after answering all of the questions we had. He called to check on our son when we got home. Then I had a question the next day and I was able to speak with the Doctor again. Great experience. Totally recommend Dr.Zapalac.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Leah C. in Marble Falls, TX – Jan 21, 2017
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Reply
He's not going to be your best friend or sugar coat things....he hears you out and does a thorough analysis. He has some quirk to him but the guy will help you and make referrals for additional help outside of his expertise. If you're easily offended or want someone to hold your hand he might not be for you.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Spacey in Austin, TX – Nov 02, 2016
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Reply
I had surgery to remove a benign tumor on my parotid gland. He correctly diagnosed it, recommended treatment, and promptly scheduled surgery at my request. He thoroughly explained the condition, the risks and the process in a reassuring manner. I received test results immediately from the doctor personally. The surgery required a six inch incision on my face/neck which is barely visible after only a few weeks. He set me at ease throughout the process. I am extremely happy with the results.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kris H in Bastrop, TX – Oct 14, 2016
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Reply
Great bedside manner, listens to concerns, not pushy yet firm in what he thinks is best. Performed ear tube surgery on our 8 month old daughter.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Austin, TX – Mar 05, 2016
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About Me

Care Philosophy

I have had the privilege of treating patients in the Austin area for over fifteen years, both adults and children. I have learned a lot and I cherish these...Read more

Biography

I received my medical degree from the University of Texas-Southwestern Medical School in Dallas. Upon completion internship in General Surgery and...Read more

Specialties

  • Ear, Nose, and Throat
  • Otolaryngology-Head and Neck Surgery
  • Pediatric Otolaryngology (Ear, Nose & Throat)
  • Rhinology

Board Certifications

  • Otolaryngology
Learn why a board certification matters

Education

Parkland Hosp/Ut Southwestern
Internship Hospital
2002
Otolaryngology-Head and Neck Surgery Ut Southwestern
Residency Hospital

Awards

  • Healthgrades Honor Roll
Learn more about recognized doctors

Frequently Asked Questions

What other Otolaryngology (Ear, Nose & Throat) Specialists practice nearby?

Click here to compare with other Otolaryngology (Ear, Nose & Throat) Specialists.

Does Dr. Jeffrey Zapalac, MD offer telehealth services?

Dr. Zapalac has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Jeffrey Zapalac, MD's top areas of care?

Dr. Zapalac frequently treats Sinusitis, Chronic Sinusitis, and Swimmer's Ear. See all procedures and conditions Dr. Zapalac treats.

Where is Dr. Jeffrey Zapalac, MD's office located?

Dr. Zapalac's office is located at 7200 Wyoming Springs Dr Ste 1400, Round Rock, TX 78681. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Jeffrey Zapalac, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Zapalac's experience treating your condition or procedure

Dr. Zapalac's Top Procedures and Conditions

Treatment Frequency
Sinusitis
very high
very high

Treatment Frequency

Dr. Zapalac treats Sinusitis more than 99% of his peers

Dr. Zapalac treats this condition more than 99% of his peers

Learn more about Sinusitis
Chronic Sinusitis
very high
very high

Treatment Frequency

Dr. Zapalac treats Chronic Sinusitis more than 99% of his peers

Dr. Zapalac treats this condition more than 99% of his peers

Learn more about Chronic Sinusitis
Swimmer's Ear
very high
very high

Treatment Frequency

Dr. Zapalac treats Swimmer's Ear more than 99% of his peers

Dr. Zapalac treats this condition more than 99% of his peers

Learn more about experience ratings

Dr. Zapalac's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Acute Sinusitis
  • Adenoidectomy
  • Allergic Rhinitis
  • Anosmia
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Audiometry
  • Broken Nose
  • Caldwell-Luc Procedure
  • Carotid Ultrasound
  • Cervical Lymph Node Dissection
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Common Cold
  • Conductive Hearing Loss
  • Continuous Positive Airway Pressure (CPAP)
  • Cough
  • Deafness
  • Deviated Septum
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Cancer
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Evaluation and Treatment of Sleep Disorders
  • Excision of Facial Bone
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Pharynx Lesion
  • Excision or Destruction of Tongue Lesion
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
  • Gastrointestinal Diseases
  • Glossectomy
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Hearing Screening
  • Hoarse Voice (Dysphonia)
  • Home Sleep Study
  • Intranasal or Sinus Procedure
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Lip, Excision or Resection
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Malignant Otitis Externa
  • Maxillary and Malar Fractures
  • Middle Ear Implant Candidacy Evaluation
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Oral Cancer Screening
  • Orbital Fracture
  • Otitis Media
  • Outer Ear Infection
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroidectomy
  • Perforated Eardrum
  • Pharyngitis
  • Rhinoseptoplasty
  • Salivary Gland Cyst
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sinusitis
  • Sleep Apnea
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Swimmer's Ear
  • Thyroid Cancer
  • Thyroid Lobectomy
  • Thyroid Scan
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tongue-Tie
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Ultrasound, Thyroid
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wheezing
  • Wound Repair

Insurance Check

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Dr. Zapalac accepts

Accepted insurance can change. Please double-check when making an appointment.

(512) 458-6391

Dr. Zapalac accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO

Locations

Practice

Austin Heart PA7200 Wyoming Springs Dr Ste 1400 Round Rock, TX 78681
1
(512) 458-6391

Austin Ear Nose Throat Associates

Austin Ear Nose Throat Associates3705 Medical Pkwy Ste 310 Austin, TX 78705
2
(512) 458-6391