Dr. Jay Palmer, MD
Central Park Ear Nose & Throat Llp Fort Worth
800 8th Ave Ste 618 Fort Worth, TX 76104Accepting new patients
Dr. Palmer's Reviews
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What went well
- Office environment (27)
- Explained conditions well (25)
- Listened & answered questions (25)
What could be improved
- Didn't listen or answer questions (14)
- Didn't explain conditions well (12)
- Staff wasn't friendly (11)
Reply Flag
He was known as the “ best” but after 10 years of trusting his judgement, we learned of our child’s permanent hearing loss. Numerous pairs of tubes were administered. He’d look in her ears quickly and say, “Yep, tubes!” The last surgery he left my child with a perforated eardrum and resulted in conductive hearing loss that eventually led to combined sensorineural hearing loss. She required an ossicular chain reconstruction and graft for the damage he left behind. After requiring a titanium implant, her hearing never returned and now is profoundly deaf in one ear, moderate deafness in her other from nerve damage. She now wears hearing aides. I am shocked that he is still practicing after disciplinary action & where he was subsequently fired from Cook Children. Also, was unable to obtain 5 years of my child’s medical records. As a professional where parents depend on his expertise...he certainly changed our lives and turned our world upside down. And I have to live with the guilt of trus
What went well
- Staff friendliness
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jul 12, 2019
Reply Flag
Dr Palmer is the best ENT in the Fort Worth/Arlington area. He recently performed a sinus cleanse on me and ive had very good results so far. His bedside manner was amazing before the surgery and even after. He’s one of the best doctors & surgeons I’ve ever seen and I’d recommend him to anyone.
What went well
No results
What could be improved
No results
Mar 15, 2019
Reply Flag
wonderful! My daughter has had 2 surgerys and his bed side manner is great and I think he is a great doctor! highly recommend.
What went well
No results
What could be improved
No results
Cara in Southalake , TX – Feb 22, 2019
Reply Flag
I appreciate Dr. J. Mark Palmer so much for taking such great care of my daughter for all of these years! What sets him apart is his compassion and care he gives to his patients and of course his expertise. The reason I trust him so much is he always puts the patient first.
What went well
No results
What could be improved
No results
Karen G. in Ft Worth, TX – May 08, 2017
Reply Flag
We started seeing Dr. Palmer when my son was 9 months old. He is now 7. Over the course of 7 years we had 2 tube surgeries and 2 more extensive ear surgeries due to a cholesteatoma that was discovered when my son was 4. Dr Palmer told us that he was born with the cholesteatoma. After the surgeries we received very little info about how to care for my sons ear. Dr Palmer did not communicate with us what was actually done or found during the surgery (removal of bone and bone erosion).
What went well
No results
What could be improved
No results
Krysta Morris in Ft Worth, TX – Jul 29, 2016