Dr. Jason Darlington, MD
The Eye Institute
1995 W Nasa Blvd Ste 200 Melbourne, FL 32904Accepting new patients
Dr. Darlington's Reviews
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What went well
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What could be improved
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Please see prior review. I check # of stars incorrectly. Should be five star rating not one as I suspect my prior rating was incorrectly marked
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Roy E Thomas MD – Sep 16, 2021
I recently left a one star review for Dr. Darlington, as a result of a billing issue, and staff complaint. I was contacted two weeks later by a gentleman who was responsible for customer satisfaction of this physician. I explained my issue and immediately he stated that this was not the standard of practice for Dr. Darlington and his office. The issue was immediately resolved, apologized and accepted. Dr. Darlington is a wonderful physician and sometimes the staff do make mistakes, however this medical group will respond to and try to correct any issues you have. I have corrected my 1 star to 5 stars.
What went well
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
Sep 13, 2021
Dr. Darlington did my cataract surgery and everything he told me from my initial appointment through both surgeries was spot on. I followed all the directions and that made it so easy. He told me today I have 20/20 vision and I no longer need glasses! I am really satisfied. His staff at the Eye Institute and the surgical center were top notch and were very professional. The best surgical experience I have had!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 02, 2021
Did a wonderful great job!
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Office environment
Fred Baker – Aug 22, 2021
Worse experience in my life. Had a 130 appointment. 4 people came in after me and they took them in before me when I camplained they didn’t even apologize said too bad I have to wait After an hour I left without seeing the Doctor. Staff is rude and should be fired. Didn’t care if I was upset told me to sit down and wait. Of course they won’t tell Dr Darrington afraid they would be fired and they should.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Long wait times
- Didn't listen or answer questions
- Didn't explain conditions well
Aug 20, 2021
Dr Darlington is a very personable fellow, he is extremely confidant and puts you at ease.
He gets right to the point and doesn't waste time, he always sits and looks directly in your eyes and asks if you have any questions after his exams.
He did cataract surgery on both of my eyes and I can see perfectly and don't need glasses except for reading, it has been 62 years that I have been wearing glasses, it is a new and colorful life and I just am in awe of my surroundings.
I couldn't believe cataracts could actually distort my vision that much.
If I had to refer or have eye surgery again Dr. Darlington would definitely be my first and only pick.
Thank you Dr. Darlington for my new life.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ronald A. Gooden – Aug 13, 2021
Worked for many years as an ophthalmic sales rep in southern FL (east and west coasts), selling the machines that do the cataract extraction, the hand held instruments used during the procedure, the intra-operative viscoelastics (to protect the cornea among other things) and the intraocular lens implants. I have stood next to many eye surgeons as they worked, looking through the companion scope while they used my products (and my competitors) and over those years have seen thousands of cataracts operations. When I knew it was time for my own cataract surgery I researched the local eye surgeons extensively. His name came up over and over again (even with other local physicians recommending him). He answered all my questions, particularly about the newest lens that allows near, mid-distance and far vision...all without glasses. I chose that style lens and could not be happier. Note that his staff is top flight too...from beginning to end. HIGHLY recommend this Dr. and practice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 03, 2021
Dr. Darlington did cataract surgery on both of my eyes. The results are wonderful. I would recommend him highly
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Marion Katuzny – Jul 22, 2021
Cornea scrape operation
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jul 15, 2021
I have had cataract surgery on both eyes and treatment for cancer in my right eye. From the initial appointment I could tell I would be confident that I was going to receive excellent care. I could not be more pleased with the outcome. I highly recommend Dr. Darlington to my friends
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jim B – Jun 22, 2021
Every visit was very professional, everyone went out of their way to make me comfortable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Judith Smith – Jun 15, 2021
very professional
What went well
- Appointment scheduling
- Staff friendliness
- Explained conditions well
What could be improved
- Long wait times
Jun 08, 2021
From Pre-op to Post-op the experience was professional, courteous, and impressive with the care and excellence provided. I will and have already provided recommendation of Dr. Darlington and Staff to friends and family.
What went well
- Office environment
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Deborah Griffin-Rockholt – May 19, 2021
I would definitely recommend Dr. Darlington to my family and friends.
Dr. Darlington is excellent. I received two Toric Lenses. My vision is perfect. Dr. Darlington and his staff at the Eye Institute in Melbourne did a great job from start to finish. I am so glad I found Dr. Darlington for my procedures. Thanks again for your services.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lynn Mack – May 08, 2021
Dr. Darlington does excellent work. I had two laser procedures done And they both turned out great. However, he lacks any kind of bedside manner. He is in and out of the room in a flash and never asked how’s it going or how did the first procedure do or anything. Even though he does excellent work I find it rude not to communicate at all with your patients. His nurse and staff were exceptionally friendly and polite so maybe he thinks that is all that’s needed.
What went well
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
Apr 27, 2021
I went to see Dr. Darlington to correct a problem I had surgery with another doctor. He just couldn't seem to get it right (other doctor). So Dr Darlington was my third stop. He fixed it and made things right. I cannot say enough good things about this doctor. He is very friendly, very easy to talk to and caring with his patients. He is now the family doctor. He is a super smart guy and I owe him a great thanks for being so good and understanding.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Robert Borden – Apr 18, 2021
Dr. Darlington is the BEST. I now have 20/20 vision all because of Dr. Darlington great knowledge of tests to perform to correct your vision.
I have and will continue to let many people know about him.
Thanks a million Dr.Darlington!!!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Rupert Stephens – Apr 15, 2021
Dr. Darlington is efficient and has a well organized team to address cataract issues. I opted for the PanOptix which has enabled me to see without glasses for the first time since 7th grade. I am very pleased with my results.
What went well
- Office environment
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
- Long wait times
Tom Bowler – Apr 15, 2021
Dr. Darlington recently did cataract surgery with new lenses on both of my eyes. I highly recommend Dr. Darlington. He is professional, caring and thorough as is his staff. I felt at ease through the whole process. I highly recommend him for any eye issues!! Should I have any optical concerns I would not hesitate to seek him for treatment!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Linda Suzanne Steel – Apr 08, 2021
Dr. Darlington did a super job on each of my eyes. I can see better than I can remember. He has a great personality and always took the time to answer my questions. I strongly recommend him to anyone having cataract surgery.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Keith Breithaupt – Apr 06, 2021