Dr. James Plotnik, MD
Ophthalmology•Male•Age 57
Accepting new patients
Telehealth services available
Az Pediatric Eye Specialists
1920 E Cambridge Ave Ste 203 Phoenix, AZ 85006Dr. James Plotnik, MD is a Ophthalmology Specialist in Phoenix, AZ and has over 32 years of experience in the medical field. He graduated from University of Michigan Medical School medical school in 1989. He is affiliated with St. Joseph's Hospital And Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Plotnik to book an appointment.
Dr. Plotnik's Reviews
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What went well
- Trusted the provider's decisions (10)
What could be improved
- Didn't trust the provider's decisions (5)
Reply Flag
I had a lazy left eye, it was turning in; on his own, not in response to any concern by me, Mr. Plotnik said he was doing the vertical also. I was unaware, but probably this meant higher fee. When I removed bandages 24 hours later, eye was blind, detached retina. He did not see me for 5 weeks after surgery! When I called his office at 2 weeks stating left eye could not see, I was told curtly without interest or concern "stop using the salve". At the 5 week appointment, he rushed me to retina surgeon, who reattached my retina but significant vision loss had occurred, my eye is currently legally blind. Also, my eye was stuck looking up in corner (he had also changed the vertical). None of his fellow lazy eye surgeons in Phoenix would testify this was malpractice. Plotnik attorneys claimed eye detached on its own by coincidence. Recently, I had surgery in LA by brilliant doctor to get eye out of corner, he told me much of his time was spent cleaning scar tissue from what Mr. Plotnik did.
What went well
No results
What could be improved
No results
douglas – May 16, 2020
Reply Flag
We’ve been seeing Dr. Plotnik for 14 years now he’s an amazing doctor never have I had an issue both my kids with special needs see him, thanks to him who saw my son with out referrals and all those procedures we found out on time my baby had cataracts, he didn’t care about all the insurance and all those payments he did everything to help my family, all I have is great experience at he’s care!
What went well
No results
What could be improved
No results
May 14, 2019
Reply Flag
very good experience !!! I was seen exactly on time. Wait time was not even 5 minutes. Dr. Plotnik was wonderful!!! Spent so much time with me - never ever acted impatient or rude. Answered all of my questions - explained things to me in detail. Just a perfect visit. His front staff worked like a well oiled machine. Perfect ! friendly and professional. I highly recommend!!
What went well
No results
What could be improved
No results
Debbie Schneider in Gilbert, AZ – Feb 15, 2019
Reply Flag
I am in considerable pain after surgery from Dr. Plotnik. His office staff are now making it impossible for me to get copies of my medical records sent to another doctor's office so that I can try to get help from someone else. They tell me something different each time I call on the phone.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Brian in Flagstaff, AZ – Apr 26, 2018
Reply Flag
Dr. Plotnik has been caring for our daughters for almost 10 years and has always been very thorough , professional, and friendly. When our oldest daughter began experiencing migraines Dr. Plotnik quickly saw her to make sure that her vision was not contributing to her headaches in any way. We wouldn’t trust anyone else to take care of our daughters!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Patricia Rhee in Phoenix, AZ – Apr 18, 2018
Reply Flag
We failed our daughter. If we shouldn't have known from the first rushed consult and push for surgery, we definitely should have figured it out when he basically pretended like the 1st never happened when the results dictated a 2nd.
Started with strabismus + headaches. 2 surgeries later we have that and misalignment when looking in certain directions.
Dr. was always rushed and made no effort to set expectations.
The office experience (scheduling, billing, etc.) is a confusing nightmare.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Vince in PHOENIX – Mar 28, 2018
Reply Flag
Unhappy with results of his surgery after presenting with double vision, I had a second opinion at the UCLA Jules Stein Eye Clinic. Had Plotnick done proper, thorough testing, he'd have seen that it was not a matter of my eyes being corrected, but my brain not being able to coordinate images. Therefore, the surgery I'd had was not only unnecessary, but made things slightly worse; even the prisms glued to my eyeglass lenses were useless. Plotnick's arrogance and indifference were breathtaking.
What went well
No results
What could be improved
No results
Phoenix, AZ – Sep 11, 2017
Reply Flag
We LOVE Dr. Plotnik!! He has seen our son for the past 6 years. The Office staff is always very courteous and kind. Dr. Plotnik takes his time with each patient and you know you have his undivided attention when he is with you. He makes you feel like you are his only patient! We HIGHLY recommend Dr. Plotnik!
What went well
No results
What could be improved
No results
CRosenquist in Scottsdale, AZ – Aug 17, 2016
Reply Flag
Extremely incompetent office and Dr. Plotnik can be moody. He does not communicate well.
What went well
No results
What could be improved
No results
E A in Gilbert, AZ – Jul 29, 2016
Reply Flag
Doctor is very good but the staff from the Scottsdale office is HORRIBLE & UNORGANIZED. Hard to talk to someone when you call, good luck getting a call back if you leave a message, you have to call several times to get them to send the prescription over to your pharmacy, horrible when it comes to surgery arrangements and instructions. YOU HAVE TO PAY UPFRONT EVEN IF YOU HAVE MET THE MAXIMUM OUT OF POCKET! The lady from the billing (Tamara) is super rude. She would not re-verify your benefits.
What went well
No results
What could be improved
No results
Perlaa M in phoenix – Apr 12, 2016