Dr. James Newlon, MD
Ear Nose & Throat Associates
9711 Commerce Center Ct Ste 101 Fort Myers, FL 33908Accepting new patients
Dr. Newlon's Reviews
Likelihood to recommend Dr. Newlon
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What went well
- Appointment scheduling (20)
- Appointment wasn't rushed (19)
- Explained conditions well (19)
What could be improved
- Appointment was rushed (5)
- Didn't trust the provider's decisions (5)
- Didn't explain conditions well (4)
Reply Flag
It was Dec 2020 when I visited. Sick with worst case sinusitis. Was told on phone he wore n95 mask. Have compromised immune so felt safe going. 2 staff members were unmasked and ignored me when I mentioned it. Dr wore only paper mask. Told he “wasn’t afraid” of Covid . What about protecting me? Apparently not an issue. Called for results of tests (am even sicker now) & couldn’t make next appt. They said they were charging me for the visit anyway & Doctor won’t “do phone calls “ to tell me results of my tests (only reason for visit). I was told somebody else would call me back w/ results. No one ever did. I guess my test results are a secret, very crowded with employees, and patients,
What went well
- Appointment scheduling
- Listened & answered questions
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't explain conditions well
- Didn't trust the provider's decisions
Ziggy – Jan 10, 2021
Reply Flag
He is very careful and a good diagnostician, in my opinion. I like his manner, and that of all of his staff. I highly recommend him.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Penny – Dec 15, 2020
Reply Flag
Dr. Newlon is the best! I had a benign parotid gland tumor that needed to be removed and went to several different ENTs, and he is by far the best. He is so understanding, caring, and willing to help. I was only 18 years old when I had this tumor so it was definitely scary and he eased my mind and performed the complex surgery flawlessly. I then went back and had nose surgery with him.. I got my sinuses opened up and deviated septum fixed. I highly highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 12, 2020
Reply Flag
I left a review but I don't know why it's not showing up. Nonetheless, dr. Newlon is the best ENT doctor in Lee County. I have had so many issues with my nose due to a birth defect I was born with. I have seen so many ENT(s) in the last 20 years. However , only dr. Newlon took the time to really really truly help me. He really cares! He goes above and beyond. Attention to detail, compassionate and kind. He's an outstanding doctor. I'm blessed that I found him. Kind regards, Zita (lee county)florida.
What went well
No results
What could be improved
No results
Zita – Jun 24, 2020
Reply Flag
This is my second review.. Not sure why the 1st didn't show up. Dr. Newlon is sets the bar for EVERY doctor we could ever have. H's bright, patient, kind, explains things till you understand completely. Spends whatever time is necessary. Staff is friendly & fast. I've had three different issues over many years with him, & he's the best Dr. I've ever encountered (I'm old so I;ve had a few, haha)
What went well
No results
What could be improved
No results
Sandy Dempsey – Mar 17, 2020
Reply Flag
Professional, thorough, & caring. Great staff.
What went well
No results
What could be improved
No results
May 09, 2019
Reply Flag
I had put off sinus surgery for years. After moving to Ft. Myers, I had the opportunity and time to get this done. I am 1 week post surgery-I couldn’t be happier with the entire experience. Dr. Newlon gave me a better quality of life by increasing my breathing and oxygen intake with this surgery. He is professional, extremely kind and I would definitely recommend - and have already - him and his office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sue M in Fort Myers – May 03, 2018
Reply
I brought my 90 yr old Dad by Dr Newlon’s Office today to clear his ear (a 5 min procedure). Told the person he was an existing patient and that he was havin quadruple bypass surgery tomorrow morning and was willing to wait. We were told that without an appt he could not be seen. I again explained my Dad was facing life threatening surgery. We were told the Dr was very busy - never have I encountered a less helpful or compassionate practice toward a 90 yr old patient that needed a little help.
What went well
No results
What could be improved
No results
Kevin Burke in Ft. Myers – Feb 09, 2018
Reply Flag
1st visit $850, 2nd visit $250. $25 fee for FMLA forms on 5/3/17 & told it would take 2-3 days. On 5/5 I was told it wold be faxed that day or 5/8, on 5/12 I was told it would be faxed by 5/15. On 5/17 I was told it was being faxed then. On 5/17 I had surgey w/o the forms. Dr Newlon never showed up to see me for pre- or post-opp or even discharge on 5/18. Newlon runs a money-hungry, fee-based office only. The Anesthesiologist stayed with me from pre-opp onward. Dr Newlon has 0 bedside manner!
What went well
No results
What could be improved
No results
Travis in Estero, FL – May 19, 2017
Reply Flag
I recently visited Dr. Newlon because my hearing had declined in my left ear. He and his staff were quick to determine I had liquid behind my ear drum restricting its movement and resulting in my hearing loss. He took the time to explain my options and I elected to have him "fix" the problem. He performed his procedure with care and kept me informed of what he was doing. My hearing has been restored. I would recommend you see him and get great care.
What went well
No results
What could be improved
No results
Charles Harmon in Ft Myers, FL – Mar 17, 2017
Reply Flag
I have been going to him for two years. I started with a throat concert which he surgically addressed and returned for a deviated septum after researching five or six other doctors. I am so glad I chose this practice. My results are impeccable and I work in medical skin care so I am a very picky client.
What went well
No results
What could be improved
No results
Ryan Brown in Ft Myers, FL – Aug 19, 2016
Reply
Has the best bed side manner, listen to ALL your issues. Let's you know what he thinks the next steps should be. Answers all questions with professional attitude. Has a calm voice and shows you at each step what he is about to do. I am a health care professional myself. I know many of the ENT's in my area, and Dr. Newlon is a very caring doctor.. Would refer patients to him lots....
What went well
No results
What could be improved
No results
doc2be4224 in Ft,Myers Fla – Dec 30, 2015