Dr. James Leffingwell, MD
Cross Timbers Ear Nose & Throat PA
400 W Arbrook Blvd Ste 301 Arlington, TX 76014Accepting new patients
Dr. Leffingwell's Reviews
Likelihood to recommend Dr. Leffingwell
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What went well
- Office environment (9)
- Explained conditions well (6)
- Listened & answered questions (6)
What could be improved
- Didn't listen or answer questions (14)
- Didn't explain conditions well (13)
- Office environment (5)
Reply Flag
Dr. Leffingwell is very experienced, great with instrumentation, knows the uniqueness of treating sinuses, ears, throat, and head problems. If you have acute or chronic issues, you will get better after seeing him. From my heavy travel schedules, I can say there are so many other docs who do not how to effectivlely treat sinus exacerbations.
The office staff are very helpful, and I recommend this practice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Diane – Mar 11, 2021
Reply Flag
De Leffingwell does not listen! I went in to get results from my CT scan of my neck and he basically dismissed my concerns. He didn’t communicate with the staff or me what he wanted me to do next and just basically left the room. I could keep going but I’m really upset that I was referred to him.
What went well
No results
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Atlanta Woods – Dec 08, 2020
Reply Flag
Horrible. Leffingwell performed my total thyroidectomy and I truly feel like he has ruined my life. My vocal cord was paralyzed, therefore, I now have severe vocal, breathing and swallowing issues. I’m 2 months post op and have received very little help or a possible solution to fix the mess that he has created. He’s very brief an inattentive with his patients. You will wait 30 mins to an hour to be called back, then maybe get to spend 5 minutes with him and 3 of those minutes are of him looking at your chart, not saying a word. His nurses and staff are very rude and incompetent. I had my throat scoped after my surgery and the nurse was supposed to be spraying a numbing solution in my nose. She didn’t even realized that the canister was empty, but proceed to tell the doctor that I was numbed and ready. I, of course, told him that I wasn’t but he dropped the scope anyway. This has been a complete nightmare. I’ve been depressed since my TT. Please consider using a different ENT!
What went well
No results
What could be improved
No results
Apr 19, 2020
Reply Flag
Having seen Dr. Leffingwell for a number of years, I can't imaging a better choice for an ENT!
What went well
No results
What could be improved
No results
Nov 19, 2019
Reply Flag
All I needed was a doctor to look at my hearing test results and ok my hearing aids. The office staff in Mansfield is LOST. The online check in is a joke leftover from the 90's. Since they put my address in wrong I really had to hunt to do the checkin. Showed up for my appt and doctor was off in the ER. OK. Came back a week later and was handed more pages of forms to fill out. I said no and got my copay back. As I was leaving I heard them all laughing at me in the back.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Mansfield, TX – Oct 16, 2018
Reply Flag
Front desk and billing people don’t seem to know what they’re doing, rude. Last 2 times I have been here I have spent over an hour in the waiting room.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Mansfield, TX – Oct 09, 2018
Reply Flag
Dr. Leffingwell is very experienced and is thorough. Unfortunately, having only one exam room in his Mansfield office, and reception staff who did not process us properly, resulted in an over two hour wait before we were seen. Other patients were also getting frustrated at the wait. There is a fridge with water and some snacks provided for the wait, but really, one's time is precious and having to wait that long to see a doctor is not acceptable, no matter how professional or good he is.
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
- Didn't listen or answer questions
TX – Jun 18, 2018
Reply Flag
I have been seeing Dr. Leffingwell for, years now. He is hands down the best ENT I have ever met. I Highly recommend him to everyone. Always tell family and friends about him!
What went well
No results
What could be improved
No results
Justin P. in Mansfield, TX – Apr 26, 2017
Reply Flag
Dr Leffingwell is without a doubt the best ENT in DFW area. He's extremely professional, engaging and generous. He goes the extra mile for his patients! Very rare these days finding doctors like him.
What went well
No results
What could be improved
No results
A patient. in Arlington, TX – Mar 23, 2017
Reply Flag
This dr, when he did talk to us, was RUDE. My son, 19, and had an inner/exterior ear infection. His ear was so swollen there was barely an opening. Care Now prescribed drops & an antibiotic. It improved, but because my son complained of hearing issues we went to go to a specialist. The dr scoffed at previous treatment, jammed something in my son's ear with NO explanation and started sucking crap out. He mumbled some med terms and said to stop the meds and left. No concern for the hearing issues.
What went well
No results
What could be improved
No results
txhawk36 in Ft Worth, TX – Jun 28, 2016
Reply Flag
My son had tubes put in a year ago. We have had several visits and each time there is a problem. Today's problem was telling us the appointment was at 3:00, even the voicemail that we got the day before said 3:00. When we got there at 2:45, we were told he should have been there at 2:30. The office staff were rude and unhelpful, they didn't seem to care about my son. Done with this doctor (who has NO social skills).
What went well
No results
What could be improved
No results
Mad Mom in Ft Worth, TX – Apr 27, 2016
Reply Flag
Rushed, non involvement with patient. Very little time spent in listening to patients problems. No explanation of diagnosis. Do not plan to return.
What went well
No results
What could be improved
No results
Pat Griffin in Arlington, TX – Mar 19, 2016
Reply Flag
So far not pleasant. No answers and no urgency. Seeking new doctor.
What went well
No results
What could be improved
No results
Jan 19, 2016