Dr. Jamal Abdel-Halim, MD
West Palm Beach Neurology
1035 S State Road 7 Ste 214 Wellington, FL 33414Dr. Abdel-Halim's Reviews
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What went well
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What could be improved
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Amazing doc keep it up bro
Feb 03, 2020
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Terrible customer service!!!!!!! I called to schedule an appointment for 2 weeks and every single time, someone picks up the phone and hangs up without taking the call. I just called once again and someone finally came to the phone ONLY to yell at me and said in a very loud and mean voice "CAN YOU HOLD?" and she placed me on hold, without letting me respond. She left me on hold for almost an hour and after getting tired of waiting I hung up.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
Lake Worth, FL – Jan 08, 2019
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They turned me away the day of my first appointment, my insurance expired and the receptionist was of no help whatsoever, drove 20 minutes for them to deny service and I have still have yet to find a doctor to cure my seizures.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 03, 2019
Reply
So far Dr Halim has been the best. I have had epilepsy poorly controlled for 10 years. Out of 4 neurologists he has been the only one to point me in the direction of a treatment that could help me long term. Something to hopefully reduce medications
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 03, 2018
Reply
Dr. Halim is an amazing doctor and he takes up time with his patients, explain things thoroughly and make sure that you are satisfied. He took up time with me when no one else would with my complicated health conditions and took care of me for over a year until I had to move on to a pain management doctor. I seen him to this day if I need anything neurological. The office staff is not so nice but I know how to handle them. I highly recommend this doctor!!
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lantana – Nov 27, 2017
Reply
Number 27 Marlins
Unprofessional & poor record keeping. Extremely rude staff, the nurse who answered today got loud with me, and kept cutting me off while on my car phone with my kids riding with me, very embarrassing (other nurse just took up for her ignorance). They lost my child's insurance ID number and even my Peditrician's office does not recommend them because of numerous issues w/other patients. Not worth the hassle or stress they cause at ALL! Find another practice, trust me!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
Widowed Parent of 2 in West Palm Beach, FL – Sep 24, 2017
Reply
Dr. Halim is the BEST! He is patient, kind, and he actually listens & fixes the problem. Easy to talk to and he explains everything to you! Thanks so much Dr. Halim!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Athena Dumas in Wellington, Fl. – May 31, 2016
Reply
Dr. Halim is an excellent doctor with great credentials. He spends time with his patients and is very caring. I am very pleased with his staff and his office.
By the way the previous comment about the office is not valid as the office is always clean and I confirmed with the staff that they have new chairs on order. The most important is that the doctor is a qualified and board certified & cares about his patients. Thank you!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Wellington,fl – May 13, 2016
Reply
The office is so dirty . Everything is dirty . The office staff very rude . The doctor is ok . Kind of serius he dont smile much . The chairs at the wating room are all damage broken . Kids go there please . I have never been in a office so dirty like that one .
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Apr 21, 2016
Reply
he is very good doc i have been treatment last 4years/
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
shahjadi begum in Lake Worth, FL – Jan 15, 2016