Dr. Jacqueline McKeigue, MD
Alexian Brothers Medical Group - Poplar Creek
1555 Barrington Rd Ste 3450 Hoffman Estates, IL 60169Accepting new patients
Dr. McKeigue's Reviews
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What went well
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What could be improved
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Dr. McKeigue is very caring and a great listener. She always makes me feel comfortable. The staff is equally as great. I never have problems getting appointments and I highly recommend using their website messaging system for questions.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 18, 2019
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Dr. McKeigue is a very thorough and attentive expert that gives top notch medical care. Great bedside manner. Highly recommend!
Mar 17, 2019
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Have been a patient for over 5 years. I am so at ease with Dr McKeigue that we end up laughing together. Very skilled, warm, caring and easy to talk to. I would rate her 5 out of 5 stars!
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
JS in Hoffman Estates, IL – Jan 08, 2019
Reply
Dr. McKeigue is an excellent, caring doctor and so friendly. The only downside is trying to get an appointment and I believe this would be because she is loved by so many patients and is very busy. My family and I went to her for many years, but I wanted to find a doctor closer to my home and one that had easy availability. I miss her. She's very witty and personable.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
St. Charles, IL – Jan 25, 2018
Reply
I have been a patient of hers for 10 years. My wife, who has been seeing her for 27 years, told me about her when I was having trouble finding a Primary Care Physician who I could trust and feel comfortable around. I am so glad to have her as my doctor. One day I called stating I had a little pain in my stomach, she told me to come in that day. Good thing she did cause I had a perforated colon and needed to have a colon retraction to remove 14" of my colon. SHE TRULY CARES! I thank god for her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Robert Storm in Carpentersville, IL – Feb 26, 2017
Reply
I love Dr. McKeigue! I've always felt comfortable talking with her and she thoroughly explains her diagnosis. One complaint I have is there's no one to contact on the weekends. I thought I'd at least get an answering service, but nothing.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Catmosie0 in Hoffman Estates, IL – Jan 21, 2017
Reply
Extremely long wait times. After being called to the waiting rm, I would wait another hour. Whenever I called with a sudden illness, it took weeks to get an appointment! Even when I asked if I could see anyone (P.A.'s, advanced practice nurses, etc.) When this recently happened, I described my symptoms & they said it would take days just to see a nurse. I called another practice, was seen that day & was prescribed respiratory treatments, antibiotics, steroids, for what ended up to be serious.
What went well
- Listened & answered questions
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
T.L. in Hoffman Estates, IL – Dec 29, 2016
Reply
She has a love/hate relationship with electronic records, which I heard way too much about. Felt like the physical exam could have been done over the phone for all the actual examination she did, other than ask questions. Disappointing.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Algonquin, IL – May 02, 2016
Reply
Friendly and approachable. She takes her time to discuss any questions you may have. Knowledgable
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 02, 2016