Dr. Ilya Rachman, MD
Rachman Medical Group
7601 Canby Ave Ste 7 Reseda, CA 91335Accepting new patients
Dr. Rachman's Reviews
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What could be improved
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Dr. Rachman is the best doctor in the Los Angeles, you can trust me. I live in Los Angeles for 29 years. I was visiting many different doctors. Every time a serious problem arises with my health and none of the doctors has the slightest idea what it is and how to treat it, I get into the car and go to the other end of the city to see this wonderful, intelligent doctor and person and find out what happened to me and how to treat ... And not a single time that he did not live up to my expectations. Thank you for being there.
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What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 17, 2021
Dr. Rachman is a very good doctor professional and knowledgeable. Highly recommended.
Apr 07, 2021
Great Doctor, provide fast and great consultation.
May 06, 2019
Excellent -- He's very intelligent, and keeps up to date, really knows his stuff.....
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Reseda, CA – Feb 27, 2019
Dr. Rachman is the best, I was so happy when he was located in West Hollywood, however he moved to Reseda. The front desk people are super rude, no manners, no hi, no bye, hanging the phone when THEY done talking. Talked to me like I was trash. This is so unprofessional and so unusual for doctors office. You deffinantly should fire this bunch of rude people at front desk and hire nice people instead. All reviews with 1 star is true. Can't add anything more as it already stated in other reviews
Los Angeles, CA – Aug 09, 2017
I have seen Dr. Rachman for nearly seven years, however, I finally reached the end of my patience with his discourteous and negligent front office staff. Whether it was a prescription refill or something more urgent it almost always took multiple contacts (sometimes three or four) by me, my pharmacy, by phone, and by fax before I (or they) would get any response. I like Dr. Rachman but his staff are the worst . Even my request to have Dr. call me regarding my leaving his practice was ignored.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
Los Angeles, CA – Feb 17, 2017
I wish I would have had the chance to meet Dr. Rachman.....I tried scheduling an appointment to meet with Dr. Rachman, and his assistant said he had nothing available until 2 weeks from that time at 5:00PM on a Friday. Well after two weeks, I was on my way to the appointment when a member of his staff informed me that my appointment was supposed to be scheduled for 4:30PM, and that he will be gone at 5:00PM. When I asked about rescheduling they tried to book me two weeks out again. Awful...
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Logan in Los Angeles, CA – Jun 24, 2016