Accepting new patients

Dr. Hui Cai, MD

Family Medicine •  Female • Age 37

  10 Reviews
Dr. Cai

Churchville-Chili Family Medicine

4201 Buffalo Rd Ste 1 North Chili, NY 14514

Accepting new patients

Make an Appointment

(585) 594-5995

Dr. Hui Cai, MD is a family medicine specialist in North Chili, NY and has been practicing for 5 years. She graduated from St. George's University School Of Medicine in 2010 and specializes in family medicine.


At a Glance

  • Explains conditions well Patients said this doctor explains conditions well. See reviews
  • Practices at top hospital America's 250 Best Hospitals Award™ See hospitals
  • Trustworthy Patients said this doctor is trustworthy. See reviews

Insurance Check

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Dr. Cai accepts

Accepted insurance can change. Please double-check when making an appointment.

(585) 594-5995

Dr. Cai accepts the following insurance:

Aetna
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna PPO
Open Access Plus
Empire Blue Cross Blue Shield
Empire Blue Cross Blue Shield HMO
Excellus BlueCross BlueShield
Excellus BlueCross BlueShield PPO
MVP Health Care
MVP Health Care PPO

Background Check

No malpractice claims found for New York
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Cai treats your condition or procedure

Dr. Cai's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abscess Incision and Drainage
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Actinic Keratosis
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Lower Respiratory Infection
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • ADHD and-or ADD
  • Advance Directive End of Life Planning
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Reaction
  • Allergic Rhinitis
  • Allergies
  • Anal or Rectal Pain
  • Anemia
  • Anemia and Iron Deficiency Screening
  • Anxiety
  • Arthritis
  • Asthma
  • Back Pain
  • Bedsores
  • Biopsy
  • Bladder Diseases
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Bronchitis
  • Calcium Metabolism Disorders
  • Cardiovascular Stress Test
  • Care Coordination for Complex Conditions and Procedures
  • Carpal Tunnel Syndrome
  • Cellulitis
  • Chest Pain
  • Cholesterol Screening
  • Chronic Neck Pain
  • Chronic Pain
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Counseling Services
  • Deep Vein Thrombosis (DVT)
  • Dementia or Depression Screening
  • Depressive Disorders
  • Dermatitis
  • Diabetes
  • Diabetes Mellitus, Secondary
  • Diabetes Screening
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Difficulty With Walking
  • Diverticulosis, Intestinal
  • Dizziness
  • Dysphagia
  • Ear Disorders
  • Earwax Buildup
  • Elbow Injuries
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Esophageal Diseases
  • Esophagitis
  • Essential Tremor
  • Excessive Sweating
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Febrile Convulsion
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Fungal Nail Infection
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Genital Warts
  • Gonorrhea Screening
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Zoster Without Complication
  • High Cholesterol
  • Hives
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization
  • Injuries
  • Insomnia
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Joint Injection
  • Joint Pain
  • Knee Disorders
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Limb Pain
  • Limb Swelling
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Liver Function Test
  • Low Back Pain
  • Low Blood Oxygen Level
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Menopausal and Postmenopausal Disorders
  • Menopause
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Migraine
  • Mineral Metabolism Disorders
  • Mole Removal
  • Moles (Benign Skin Lesions)
  • Muscle Spasm
  • Nausea
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nosebleed
  • Obesity
  • Osteoarthritis
  • Osteoarthritis of Knee
  • Osteoporosis
  • Osteoporosis Screening
  • Otitis Media
  • Outer Ear Infection
  • Overweight
  • Painful Urination (Dysuria)
  • Pap Smear
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pelvic Exams
  • Perimenopause
  • Peripheral Vascular Disease (PAD, PVD)
  • Pharyngitis
  • Physical Examination
  • Pinkeye (Conjunctivitis)
  • Plantar Fasciitis
  • Pneumonia
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Polyneuropathy
  • Prostate Cancer Screening
  • Pulmonary Disease
  • Pulmonary Function Test
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Reflux Esophagitis
  • Respiratory Syncytial Virus
  • Rh Incompatibility Screening
  • Rib Fracture
  • Ringworm
  • Sciatica (Not Due to Disc Displacement)
  • Secondary Hypertension
  • Separation Anxiety
  • Sexually Transmitted Diseases (STDs)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Sinusitis
  • Skin Biopsy
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sore Throat
  • Speech, Language and Learning Disorders
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Strep Throat
  • Symptomatic Menopause
  • Testicular Dysfunction
  • Thrombosis
  • Thyroid Disease
  • Thyroid Screening
  • Tobacco Use Disorder
  • Tonsillitis
  • Transient Ischemic Attack (TIA)
  • Trichomoniasis Screening
  • Trigeminal Neuralgia
  • Ulcer
  • Urinalysis
  • Urinary Disorders
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Tract Infection (UTI)
  • Vaccination
  • Vaginitis and-or Vaginosis
  • Vaginosis Screening
  • Venous Embolism and Thrombosis
  • Vertigo
  • Viral Infection
  • Vitamin D Deficiency
  • Warts
  • Well Baby Care
  • Wellness Examination
  • Wheezing

Dr. Cai's Reviews

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Terms and conditions

Likelihood to recommend Dr. Cai

4.2

Based on 10 reviews

5 Stars
80%
(8)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
20%
(2)

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Dr. Cai?
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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Cai's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Hui Cai, MD
RecentHighestLowestMost Helpful
Reply
For DOS 10/12/15, Dr. Cai showed herself willing to allow a PA-C coworker at CCFM to claim in a patient’s medical records (whom I am the subscriber for) that Dr. Cai “was present and agreed to the following” assessment, lab and treatment plan, even though Dr. Cai was never present for the office visit (nor required to be according to the NYS “Physician Assistants and Specialist Assistants” regulation dated 3/11/15), the assessment was totally unrelated to appt. intent & content, and the lab and prescription for the assessment are non-sensical … such that the PA-C involved soon admitted in triage emails (dated 10/12/15, 11/9/15) to CCFM staff that the assessment "is just historical.” Dr. Cai later accepted a letter from the patient on 1/12/16 4:40 PM regarding all this, but to this day, Dr. Cai has never come clean.
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Dr. Cai is amazing. I have recommended her to my family and friends. She is very proactive and thorough. She listens to your concerns and takes the appropriate action. She continually follows up with you and makes you feel like you are her number 1 priority. She is very compassionate and understanding. Highly recommend her. G. Schmitt - Rochester, NY
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Caring and good listener.
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Dr Cai is the best family Dr I have ever had by far. She is compassionate and knowledgeable.
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Dr. Cai is absolutely amazing. She’s compassionate and caring and truly will listen to your concerns. She seemed truly concerned and was willing to order whatever was needed to get to the bottom of my issue. I’d recommend her to anyone. Keep in mind - doctors will do what they can but you have to do your own part also when it comes to your health. She’s been a blessing to me and I’m on the road to feeling better. Thank you!!
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About Me

Biography

Dr. Hui Cai, MD is a family medicine specialist in North Chili, NY and has been practicing for 5 years. She graduated from St. George's University School Of Medicine in 2010 and specializes in family medicine.

Specialties

  • Family Medicine

Board Certifications

Education

2014
Valley Baptist Family Practice Residency Program
Residency Hospital
2010
St. George's University School Of Medicine
Medical School
2005
Bryn Mawr Hosp
Undergraduate School
2014
2010
2005

Languages

  • Chinese, Mandarin
  • English

Awards

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Cai treats patients.

Learn more

Highland Hospital

Rochester, NY

72% Patient experience rating, 3% higher than the national average

68% Patient experience rating, 1% lower than the national average

  • America's 250 Best Hospitals Award™ (2019, 2018, 2017)
  • America's 50 Best Hospitals Award™ (2019)
  • America's 100 Best Hospitals Award™ (2018, 2017)