Dr. Hong-I Shen, MD

Family Medicine •  Male • Age 48
Dr. Shen
Telehealth services available

Shen Medical Associates

3100 4th St Longview, TX 75605

Make an Appointment

(903) 247-4404

Dr. Hong-I Shen, MD is a Family Medicine Specialist in Longview, TX. He is affiliated with medical facilities Christus Good Shepherd Medical Center- Longview and Longview Regional Medical Center. He has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Shen to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals

Experience and Background Checks


Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Check if Dr. Shen treats your condition or procedure

Dr. Shen's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acidosis
  • Actinic Keratosis
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Laryngitis
  • Acute Lower Respiratory Infection
  • Acute Pharyngitis
  • Acute Postoperative Pain
  • Acute Sinusitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • ADHD and-or ADD
  • Alkalosis
  • All Headaches (incl. Migraine)
  • All Types of Food Poisoning
  • Allergic Reaction
  • Allergic Rhinitis
  • Anal Disorders
  • Anemia
  • Anemia and Iron Deficiency Screening
  • Ankle Sprain and Achilles Tendon Sprain or Rupture
  • Ankle Sprains and Strains
  • Anxiety
  • Arterial Blood Gas Test (ABG)
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Ataxia
  • Atherosclerosis
  • Athlete's Foot
  • Autonomic Disorders
  • Back Pain
  • Bacterial Sepsis
  • Bedsores
  • Bell's Palsy
  • Benign Chronic Pain Syndrome
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Breast Pain
  • Bronchiectasis
  • Bronchitis
  • Bruise of Face, Scalp, or Neck
  • Bunion
  • Burn Injuries
  • Bursitis
  • Calcium Metabolism Disorders
  • Candidiasis of Skin and Nails
  • Cardiovascular Stress Test
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Cholesterol Screening
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Cold Sore
  • Confusion
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Dehydration
  • Dermatitis
  • Dermatitis Due to Drugs
  • Dermatitis Due to Substances Taken Internally
  • Diabetes Mellitus, Secondary
  • Diabetes Screening
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Difficulty With Walking
  • Diverticulosis, Intestinal
  • Dizziness
  • Dysphagia
  • Dysthymia (Chronic Depression)
  • Dysthymia and Cyclothymia (Mood Disorders)
  • Ear Disorders
  • Earwax Buildup
  • Elbow Injuries
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Enteritis
  • Esophageal Diseases
  • Esophagitis
  • Essential Tremor
  • Fever
  • Fibromyalgia
  • Folliculitis
  • Food Poisoning
  • Foot Conditions
  • Fungal Infections
  • Fungal Nail Infection
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Gastroparesis
  • Gout
  • Hair Loss
  • Hammer Toe
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Simplex Infection
  • Herpes Zoster Without Complication
  • Hidradenitis
  • Hip Pointer Injuries
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypertensive Chronic Kidney Disease
  • Hypoglycemia
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization Administration
  • Incision and Removal of Foreign Object
  • Indigestion
  • Influenza (Flu)
  • Insomnia
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Jock Itch
  • Joint Pain
  • Kidney Infection
  • Kidney Infection, Acute
  • Knee Disorders
  • Laryngitis
  • Larynx Conditions
  • Leg and Foot Ulcers
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Liver Damage from Alcohol
  • Liver Function Test
  • Low Back Pain
  • Low Blood Oxygen Level
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Mastodynia
  • Menopausal and Postmenopausal Disorders
  • Migraine
  • Mineral Metabolism Disorders
  • Muscle Spasm
  • Muscle Weakness
  • Nail and Nail Bed Infection
  • Nausea
  • Neck Muscle Strain
  • Neck Strain (incl. Whiplash Injury)
  • Neurogenic Bladder
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nosebleed
  • Obesity
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Outer Ear Infection
  • Overactive Bladder
  • Overweight
  • Painful Urination (Dysuria)
  • Partial Lung Collapse
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peptic Ulcer
  • Pericardial Disease
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Disorders
  • Peripheral Vascular Disease (PAD, PVD)
  • Pharyngitis
  • Phenylketonuria Screening
  • Phlebitis and Thrombophlebitis
  • Phosphorus Metabolism Disorders
  • Pinkeye (Conjunctivitis)
  • Pneumonia
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyneuropathy
  • Polyuria
  • Pregnancy Test
  • Prostate Cancer Screening
  • Pulmonary Disease
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Raynaud's Disease
  • Restless Leg Syndrome
  • Rh Incompatibility Screening
  • Rib Fracture
  • Ringworm
  • Runner's Knee
  • Salivary Gland Stones and Inflammation
  • Sarcoidosis
  • Scabies
  • Sciatica (Not Due to Disc Displacement)
  • Second-Degree Burns
  • Secondary Hypertension
  • Sepsis
  • Sexually Transmitted Diseases (STDs)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Shoulder Disorders
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sore Throat
  • Speech, Language and Learning Disorders
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Swine Flu
  • Symptomatic Menopause
  • Syphilis Screening
  • Tension Headache
  • Testicular Dysfunction
  • Throat Pain
  • Thrombosis
  • Thyroid Disease
  • Thyroid Screening
  • Tinnitus
  • Tobacco Use Disorder
  • Torticollis
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trigeminal Neuralgia
  • Ulcer
  • Urinary Disorders
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vaginitis and-or Vaginosis
  • Venous Embolism and Thrombosis
  • Venous Insufficiency
  • Vertigo
  • Vitamin D Deficiency
  • Wellness Examination
  • Wheezing
  • Yeast Infections

Insurance Check

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Dr. Shen accepts

Accepted insurance can change. Please double-check when making an appointment.

(903) 247-4404

Dr. Shen accepts the following insurance:

Choice Plus POS II
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Choice Care PPO
Preferred PPO
MultiPlan PPO
PHCS Network PPO

Dr. Shen's Reviews

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Reply Flag
Plan on waiting 3 plus hours...at least 1.5 in the lobby and another 1.5 in the exam room....i talked to regulars in the lobby and they said it's always like this. I kept asking the staff how much longer and they would not answer....just there are X number of people in front of you....worst run office I have ever seen.
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Kyle in Longview TX – Feb 01, 2018
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Happened to be sick and needed to see doctor right away. Had 2pm appointment, at 4pm had seen no one with 2 trips to the window to talk to clerk who did not care, after another half hour demanded money back, it was returned, told her to cancel appointment for next month, will find another doctor who cares.
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Randal in longview, tx – Jun 07, 2017
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In private practice, Dr. Shen is 1 of the best. Thorough with Rx's, med. history, reports, etc. Answers questions, explains treatment plans & TAKES TIME WITH HIS PATIENTS. He & his partners, Dr. Dee and Dr. LaDonna, are RARE FIND in today's medical world. But it's his OFFICE STAFF! Fail to follow up or follow thru with Dr's instr. Call Patients back? Forget it! Put calls on hold & forget! Finally hang up & call back, we're sorry, closed for lunch! 5 stars for 3 Dr's 1 star for office staff
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BIFF in Ore City, TX – Feb 09, 2017
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lack of respect with followthru with patients when doctor recommends an appt with specialty doctors... nurses are lacking within callbacks with such situations... not sure what going on but am looking elsewhere with a primary... was told of this when we moved here from Dallas area 6 yrs ago.... be going to Highland clinic in Shreveport.... have to watch out for myself as my husband... sad day for the medical field that I rely on ...
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susan in Longview, TX – Jul 08, 2016
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Let me start by saying that I adore Ladonna and would have continued seeing her if she were fortunate enough to be in a different facility. The scheduling in this facility is in my opinion geared towards the revenue and not towards patient satisfaction. I have waited close to 2 hours in the exam room in my experiences there. This in mind and after arriving 1 1/2 minutes after the late arrival time allowance to be told I would have to reschedule definitely confirmed my thoughts of alternate care
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Heather in Longview, Texas – May 24, 2016
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Poor timeliness of medication refills. Ran out of serious medication due to lack of communication between staff. Have been to the office many times since 2007. That was where i get my maintenance medications. I was told at my appointment. I couldn't be seen even as a selfpay cash patient by office staff because of my type of insurance plan. I had been sick for 4 days. Turned out to be bronchitis. Currently looking for a new MD!
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Apr 11, 2016
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About Me


Dr. Hong-I Shen, MD is a Family Medicine Specialist in Longview, TX. He is affiliated with medical facilities Christus Good Shepherd Medical Center- Longview...Read more


  • Family Medicine


The University Of Texas Hsc San Anto
Medical School


  • English
  • Mandarin

Frequently Asked Questions

Does Dr. Hong-I Shen, MD offer telehealth services?

Does Dr. Hong-I Shen, MD accept my insurance?

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Shen Medical Associates

Shen Medical Associates3100 4th St Longview, TX 75605

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Shen treats patients.

Learn more

Christus Good Shepherd Medical Center- Longview

Longview, TX
  • Patient Safety Excellence Award™ (2019, 2018)

Longview Regional Medical Center

Longview, TX

68% Patient experience rating, 1% lower than the national average