Dr. Hong-I Shen, MD

Dr. Hong-I Shen, MD

Family Medicine | Male | 44 years old

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Care Philosophy

Dr. Shen specializes in Family Medicine and practices in Longview, TX. He practices at 2 locations.

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Dr. Shen's Experience

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Specialties

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Background Check

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Education

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Shen

Dr. Shen accepts 5 insurance carriers

Affiliated Hospitals

Hospital Quality

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Dr. Shen's Reviews

Likelihood of recommending Dr. Shen to family and friends
3.2
based on 25 total surveys (3 with reviews)
Key Survey Insights
  • Trustworthiness
     (24)
  • Helpfulness
     (24)
  • Staff
     (25)
  • Scheduling
     (24)
Experience with Dr. Shen
  • Level of trust in provider's decisions
     (24)
  • How well provider explains medical condition(s)
     (24)
  • How well provider listens and answers questions
     (23)
  • Spends appropriate amount of time with patients
     (24)
Dr. Shen's Office & Staff
  • Ease of scheduling urgent appointments
     (24)
  • Office environment, cleanliness, comfort, etc.
     (25)
  • Staff friendliness and courteousness
     (25)
  • Total wait time (waiting & exam rooms)
    31 – 45 minutes (24)
Open Full Survey+
in Longview, TX |
lack of respect with followthru with patients when doctor recommends an appt with specialty doctors... nurses are lacking within callbacks with such situations... not sure what going on but am looking elsewhere with a primary... was told of this when we moved here from Dallas area 6 yrs ago.... be going to Highland clinic in Shreveport.... have to watch out for myself as my husband... sad day for the medical field that I rely on ...
in Longview, Texas |
Let me start by saying that I adore Ladonna and would have continued seeing her if she were fortunate enough to be in a different facility. The scheduling in this facility is in my opinion geared towards the revenue and not towards patient satisfaction. I have waited close to 2 hours in the exam room in my experiences there. This in mind and after arriving 1 1/2 minutes after the late arrival time allowance to be told I would have to reschedule definitely confirmed my thoughts of alternate care
Poor timeliness of medication refills. Ran out of serious medication due to lack of communication between staff. Have been to the office many times since 2007. That was where i get my maintenance medications. I was told at my appointment. I couldn't be seen even as a selfpay cash patient by office staff because of my type of insurance plan. I had been sick for 4 days. Turned out to be bronchitis. Currently looking for a new MD!
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Dr. Shen's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Family Medicine
  •  No board certification on record with Healthgrades
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Texas.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Conditions Treated

Dr. Shen does not have any conditions listed. If you are Dr. Shen and would like to add conditions you treat, please update your free profile.

Education

  • Medical School
    Univ Of Tx Med Sch At San Antonio

    Graduated in 1998

  • Residency Hospital
    San Jacinto Methodist Hospital

Languages Spoken

  • English
  • Chinese, Mandarin

Memberships &
Professional Affiliations

Dr. Shen does not have any memberships or affiliations listed. If you are Dr. Shen and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Family Medicine

Procedures Performed

Dr. Shen does not have any procedures listed. If you are Dr. Shen and would like to add procedures you perform, please update your free profile.

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