Dr. Hina Gupta, MD
Broward Specialty Group LLC
4515 Wiles Rd Ste 201 Coconut Creek, FL 33073Accepting new patients
Dr. Gupta's Reviews
Likelihood to recommend Dr. Gupta
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What went well
- Staff friendliness (18)
- Office environment (16)
- Appointment scheduling (15)
What could be improved
- Didn't trust the provider's decisions (9)
- Appointment was rushed (8)
- Didn't explain conditions well (8)
Reply
Our child had some water trapped in ear from swimming in pool and in 24-48 hours the ear was very painful and water became trapped. We wanted to try the services of Dr Gupta to pull out the hard crusted impacted wax to allow water to come out. Dr Gupta and her team from booking an appointment to being seen was organized, delivered professional customer patient services in a very efficient manner. Most of all following the syringe our child was able to hear with relief after seeing all the huge chunks of wax that poured out of her ear during her in office visit. Thank you for your professional services and achieving the results after seeing another pediatric doctor that gave us a 5 day drops to buy from pharmacist (a do it yourself home remedy) with no follow up action plan not achieving the results needed for pain the first time from a nameless Coral Springs Pediatric medical office. Thank you for exceptional medical services and relieving the pain our child endured from impacted wax.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Happy – Aug 12, 2020
Reply
Woman's Intuition told me to RUN! This doctor has no compassion, communication skills, and she is null and void. She did a brief exam and then walked over to get something and turns back to me and tells me (this is my interpretation of what she said) I HAVE TO SHOVE THIS CAMERA DOWN YOUR NOSE INTO YOUR THROAT! That's what I heard! There was no warmth about her. When I meet a doctor I get a feeling if he/she is compassionate, has good communication skills and if there's a connection between us. This doctor is in a rush and terrible communicator! I'm not going back! I will not subject myself to a blank canvas of a doctor! I do not recommend unless you like doctors who are BLANK, UNCARING, MAKE YOU FEEL UNCOMFORTABLE, NO BEDSIDE MANNER & MEAN!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
DON'T !!!!! – Jan 01, 2020
Reply
I think Dr Gupta and her nurse Kevin, Make the best team. They are very vocal about my health and like to bounce ideas of off each other. I feel like I am getting two doctors for the price of one. Very happy would recommend to the end of the earth and back.
What went well
No results
What could be improved
No results
Apr 02, 2019
Reply
She is the worse doctor you could find, i paid 200.00 for 30 seconds , she did not listen to me, or did any tests , i'm still with the same symptoms waiting on another doctors appointment. She's horrible don't waist money on this person, i give 0 star unfortunately it's not a option.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
FL – Oct 19, 2018
Reply
Staff does t know what they are doing. Went for a hearing exam, was told that my ears were clean and was to come back in three weeks for a test. On the day of the test they called and said I could not take the test because of insurance. I went for hearing test today and was told that my ears were full of wax and they could not do the test because of wax that was old. Test was done at different doctors office. Never again
What went well
- Office environment
- Staff friendliness
What could be improved
- Long wait times
- Appointment was rushed
- Didn't explain conditions well
- Didn't trust the provider's decisions
TonyPal in Deerfield bch, FL – Oct 17, 2018
Reply
She saw my 7 year old. She was very patient and kind to my son. Great bedside manners and very informative. Highly recommend her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
P Grover in Davie, FL – Aug 10, 2018
Reply
My mother, 92 years old, quite frail with Alzheimer's had an appointment at 2:45 PM.. She went with her caretaker with whom I filled out the medical form & my mother's medication over the phone as soon as she arrived at the office. They made my mother wait over 2 hours until Dr. Gupta saw her while taking everyone else who came in after her & lied to me saying that they were trying to reach me for the past 2 hours for her medical info.-no calls from them shown on my phone til 4:51 PM. Liers
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Sharyn Weintraub – Nov 16, 2017
Reply
Dr. Gupta is caring and knowledgeable. She took the time to explain my condition to me. The wait time can be long sometimes but it is definitely worth the wait!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 22, 2017
Reply
Excellent, very professional. The office hospitality..........The best on a scale of 1-10 a 12 or maybe a 50.!!!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Leon smith in Deerfield Beach, FL – Jun 08, 2017
Reply
She is VERY caring and explains things so I can understand. She is a fantastic surgeon and recommended I spend one night in the hospital after extensive surgery. She and her staff are also caring. I would recommend her to anyone who needs this type of Doctor. The best things is if you have questions she or her staff can answer them intelligently.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
GrandmaAgnes in Deerfield Beach, FL – May 27, 2017
Reply
.For more than twenty ( 20 ) years now I have suffered from sinusitis. Every morning when I wake up I have to use the nasal spray to shrink my sinus so I can breath properly.
My family physician Dr. Jason Gajraj refer me to Dr. Hina Gupta. After several visits to the Doctor, she recommended that I should have a balloon procedure done. She explained the way the procedure works to me and I agreed to have it done .
I can tell you I never felt better in the last 20 years with my breathing.
Thanks
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
RAJENDRA PERSAUD in Coral Springs, FL. 33067 – Apr 12, 2017
Reply
Took my 89 year mother in law to Dr Gupta for her first visit today. What great service! The doctor and her staff couldn't have been any more professional and knowledgable. That includes all staff levels-- reception, admitting nurse, hearing test administrator, and the doctor's nurse and assistant, Kevin Seeley. It would be great if all of our medical visits went this smoothly!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Stuart Goldstein in Ft Lauderdale, FL – Apr 06, 2017
Reply
Excellent, professional, knowledgeable, willingness to listen & address any questions or concerns I had. Not only was the dr. amazing but the staff was friendly & thorough...I felt welcome the minute I walked in! This physician was quite a distance from my home but well worth the drive...I highly recommend Dr. Gupta & this office!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Miranda C. in Coral Springs – Mar 19, 2017
Reply
Excellent md who cares and has an awesome staff. Go here if u actually want a doctor who cares
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Hollywood, FL – Feb 27, 2017
Reply
I've been seeing Dr. Hina Gupta and she is awesome. I would and will continue to recommend her services. She's very attentive and listens to all you have to say. I give their office and staff an overall rating of 5 stars. I have had nothing but great experiences each time I go to her office. Excellent doctor and excellent human being, great staff
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Anna in Coral Spring – Feb 25, 2017
Reply
I went for my ear pain n she didn't asked me any questions or never asked about my complaints herself just kept reading my history form I filled out .she was accompanied by some1 n I never expected to see 2 people .i felt v uncomfortable .atleast day should tell before hand dat some other guy is accompanying dr too.i left her office so disappointed .when I went to pharmacy to pick up my mess she prescribe some crazy expensive medicine for my minor swimmers ear even with my insurance its 200$.
What went well
- Staff friendliness
What could be improved
- Office environment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Zac in Pompano Beach, FL – Sep 23, 2016
Reply
Unbelievable. Great service from start to finish. Even have her cell on the business cards!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Miami, FL – May 27, 2016
Reply
I had called to make an appointment because the girl at desk and even another office said she takes my insurance but I may have to wait a few days. I didn't care, I was. Just thrilled she took my insurance. The girl at the desk took my insurance info along with my phone number and read it back to me as well.. Got there she doesn't take my insurance and phone they had was wrong. Worst service, I paid out of pocket..dr had worst bed side manner. Saying I have tmj..went to my chiro I don't have tmj
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Hole in Ear Tmj in Delray Beach, FL – Feb 09, 2016