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Dr. Helson Pacheco-Serrant, OD

Optometry*MaleAge 56

Optometry*

Dr. Helson Pacheco-Serrant, OD is an optometrist in El Paso, TX and has over 31 years of experience in the medical field. He graduated from University of Puerto Rico|University of Puerto Rico / Medical Sciences Campus in 1992. He is affiliated with medical facilities such as Las Palmas Medical Center and Sierra Medical Center. He is accepting new patients.

Dr. Helson Pacheco-Serrant, OD

Hollingsworth DO PA Amanda

1700 N Oregon St El Paso, TX 79902

Accepting new patients

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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Dr. Pacheco-Serrant's Reviews

Likelihood to recommend Dr. Pacheco-Serrant

3.9

44 ratings, 16 with a written review
5 Star
66%
66%
4 Star
5%
5%
3 Star
5%
5%
2 Star
7%
7%
1 Star
18%
18%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dionisio – Aug 08, 2022
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Reply
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 person found this helpful
Helpful
Aug 04, 2022
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Mike Davidson – Sep 02, 2020
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Luz – Feb 02, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Mary in Clint, TX – Jun 05, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Feb 18, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Margie in NM – Jan 06, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael in El Paso, TX – Dec 02, 2018
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
Zeke in EL PASO – Apr 07, 2018
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Armando Saldivar in El Paso,Tx – Apr 01, 2018
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Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 person found this helpful
Helpful
Aug 05, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
R. Kneeland in El Paso, TX – Jul 31, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Estella Sanchez in Las Cruces, NM – May 16, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Ron Jones in El Paso, TX – May 03, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
LVM in Deming, NM – Feb 17, 2017
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Reply
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
1 person found this helpful
Helpful
James in El Paso, TX – Mar 19, 2016
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How was your experience with Dr. Pacheco-Serrant?

About Me

Care Philosophy

Dr. Pacheco's outstanding credentials and personal life experience make him a very compassionate and understanding physician. This has made him one of...Read more

Biography

Dr. Pacheco knew he wanted to become a surgeon at a very young age, but after losing his father to a brain aneurysm at age 16, he knew neurosurgery would...Read more

Specialties*

  • Optometry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

University District Hospital Medical Science Campus

Residency Hospital

University District Hospital Medical Science Campus

Internship Hospital

University of Puerto Rico|University of Puerto Rico / Medical Sciences Campus

Medical School, 1992

  • English
  • Spanish

Common Questions and Answers

    Please call the office to learn more. (915) 308-1276

    What is the best way to schedule an appointment with Dr. Helson Pacheco-Serrant, OD?

    View contact information to make an appointment.

    What other Optometrists practice nearby?

    Compare with other Optometrists.

    Can I use my insurance at Dr. Helson Pacheco-Serrant, OD?

    Dr. Helson Pacheco-Serrant, OD accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    What is Dr. Helson Pacheco-Serrant, OD's office address?

    Dr. Pacheco-Serrant's office is located at 1700 N Oregon St, El Paso, TX 79902. You can find other locations and directions on Healthgrades.

    What languages does Dr. Helson Pacheco-Serrant, OD speak?

    Dr. Helson Pacheco-Serrant, OD is fluent in 2 languages: English and Spanish.

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    Locations

    Hollingsworth DO PA Amanda

    Hollingsworth DO PA Amanda1700 N Oregon St El Paso, TX 79902
    1

    Affiliated Hospitals

    Sierra Medical Center

    1625 Medical Center Dr
    El Paso, TX 79902

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback

    Las Palmas Medical Center

    1801 N Oregon St
    El Paso, TX 79902
    Recipient of 29
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

    The Hospitals of Providence - East Campus

    3280 Joe Battle Blvd
    El Paso, TX 79938
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    68%
    Patients said that doctors always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.