Dr. Helen Wu, MD

OphthalmologyFemaleAge 62

Dr. Helen Wu, MD is a Ophthalmology Specialist in Boston, MA and has over 35 years of experience in the medical field. She graduated from Ohio State U, College of Medicine medical school in 1986. She is affiliated with Tufts Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Wu to book an appointment.

Dr. Wu

New England Eye Center - Boston

800 Washington St Boston, MA 02111
Accepting new patients
Telehealth services available

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At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Massachusetts
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Wu's experience treating your condition or procedure

Dr. Wu's Top Procedures and Conditions

Treatment Frequency
Blepharitis
very high
very high

Treatment Frequency

Dr. Wu treats Blepharitis more than 97% of her peers

Dr. Wu treats this condition more than 97% of her peers

Pinkeye (Conjunctivitis)
very high
very high

Treatment Frequency

Dr. Wu treats Pinkeye (Conjunctivitis) more than 97% of her peers

Dr. Wu treats this condition more than 97% of her peers

Keratoconus
very high
very high

Treatment Frequency

Dr. Wu treats Keratoconus more than 97% of her peers

Dr. Wu treats this condition more than 97% of her peers

Dr. Wu's conditions and procedures:

  • Acquired Coloboma
  • Acute Endophthalmitis
  • Age-Related Macular Degeneration
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Anisocoria
  • Anterior Ischemic Optic Neuropathy
  • Anterior Lamellar Keratoplasty (ALK)
  • Anterior Scleritis
  • Anterior Vitrectomy
  • Aphakia and Other Disorders of Lens
  • Astigmatism
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • Bell's Palsy
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Benign Tumor
  • Biopsy of Cornea
  • Black Eye
  • Blepharitis
  • Blepharorrhaphy
  • Blind Hypertensive Eye
  • Blind Hypotensive Eye
  • Blindness
  • Blocked Tear Duct
  • Brain Disorders
  • Cancer
  • Canthoplasty and Canthopexy
  • Cataract
  • Cataract Removal Surgery
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Chorioretinitis
  • Choroidal Neovascular Membranes (CNVM)
  • Chronic Dacryoadenitis
  • Conjunctival Hemorrhage
  • Conjunctivoplasty
  • Contact Lens Treatment
  • Contusion of the Eyeball
  • Coreoplasty
  • Cornea Surgery
  • Cornea Transplant
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Corneal Erosion
  • Corneal Ulcer
  • Dacryoadenitis
  • Degenerative Disorders of Globe
  • Destruction of Lesion of Retina and Choroid
  • Diabetic Cataracts
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Diplopia
  • Disseminated Chorioretinitis and Disseminated Retinochoroiditis
  • Drainage of Conjunctival Cyst
  • Drooping Eyelids (Ptosis)
  • Drusen
  • Dry Age-Related Macular Degeneration
  • Dry Eyes
  • Ectropion of Eyelid
  • Endophthalmitis
  • Entropion
  • Esophoria
  • Esotropia
  • Excision of Chalazion
  • Excision or Destruction of Lesion of Cornea
  • Exophoria
  • Exotropia
  • Eye Cancer
  • Eye Infections
  • Eye Melanoma
  • Eye Procedure
  • Eye Surgery
  • Eyelid Disorders
  • Eyelid Spasm
  • Eyelid Surgery
  • Farsightedness
  • Floaters
  • Foreign Body Removal from Eye
  • Foveal and-or Macular Hypoplasia
  • Fuchs' Corneal Dystrophy
  • Glaucoma
  • Glaucoma Surgery
  • Graves' Disease
  • Headache
  • Herpetic Keratitis
  • Heterophoria
  • Hypertropia
  • Hyphema
  • Hypotony of Eye
  • Hypotropia
  • Implantable Contact Lens
  • Intraocular Lens Implant Surgery
  • Iridectomy
  • Iridocyclitis
  • Juvenile Macular Degeneration
  • Keratitis
  • Keratoconus
  • LASIK
  • Lazy Eye
  • Macular Edema
  • Macular Hole
  • Malignant Neoplasm of Eye
  • Marfan Syndrome
  • Mechanical Strabismus
  • Migraine
  • Nearsightedness
  • Nerve Sheath Tumors
  • Night Blindness
  • Nystagmus
  • Ocular Hypertension
  • Ocular Prosthetics
  • Ocular Surface Reconstruction
  • Optic Neuritis
  • Orbital Cellulitis
  • Paracentesis of Anterior Eye
  • Paralytic Strabismus
  • Pars Planitis
  • Phakic Refractive Lens Implantation
  • Pigment Dispersion Syndrome
  • Pinguecula
  • Pinkeye (Conjunctivitis)
  • Posterior Scleritis
  • Presbyopia
  • Progressive High Myopia
  • Pterygium
  • Pterygium Surgery
  • Purulent Endophthalmitis
  • Refractive Lens Exchange
  • Refractive Surgery
  • Removal of Foreign Body from External Eye
  • Repair of Eye Laceration
  • Repair of Retinal Detachment or Retinal Tear
  • Retina Diseases
  • Retinal Cysts
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemorrhage
  • Retinal Neovascularization
  • Retinal Telangiectasia
  • Retinal Vein Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinoblastoma
  • Retinopathy of Prematurity (ROP)
  • Retinoschisis
  • Sarcoidosis
  • Scleral Reinforcement Surgery
  • Senile Cataracts
  • Sjögren's Syndrome
  • Solar Retinopathy
  • Strabismus
  • Stye
  • Sympathetic Uveitis
  • Tear Duct Disorders
  • Thyroid Disease
  • Trachoma
  • Trichiasis
  • Ulcer
  • Uveitis and Iridocyclitis
  • Vascular Disease
  • Visual Field Defects
  • Vitrectomy (incl. Macular Hole Repair)
  • Vitreoretinal Surgery
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration
  • YAG Laser Capsulotomy

Insurance Check

Search for your insurance provider

Dr. Wu accepts

Accepted insurance can change. Please double-check when making an appointment.

(617) 636-4600

Dr. Wu accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Louisiana
BlueConnect HMO
Blue Cross Blue Shield of Massachusetts
Preferred Blue PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Dr. Wu's Reviews

Likelihood to recommend Dr. Wu

3.3

Based on 22 ratings

5 Stars
54.54545454545455%
(12)
4 Stars
0%
(0)
3 Stars
4.545454545454546%
(1)
2 Stars
0%
(0)
1 Star
40.90909090909091%
(9)
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How likely are you to recommend
Dr. Wu?
(Select your rating)
What went well
  • Wait times (5)
What could be improved
  • Long wait times (13)
RecentHighestLowestMost Helpful
Reply Flag
I lost vision in my right eye because a cornea graft would not adhere. I have had 7 surgeries/procedures in 5 weeks, most of them with my surgeon who referred me to Dr Wu. Dr Wu will be doing another surgery on 5/4 and I know her goal is to restore my sight. Dr Wu is warm and friendly but not all who work with her are. They are all business and I kind of felt just like a number. Joanne however, who checked me in was wonderful. The office told me on a Friday that I needed a Covid test for a Tues. surgery. Kind of short notice. I was awake and in pain the whole night after surgery. No pain meds were given. After the procedure, no one told me when I could return to work, if I had any restrictions or what to expect post surgery. They did send info to my HR department who didn’t tell me anything either. Overall, not a positive experience for me but I think Dr Wu’s goal is to give me my sight back.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
May 02, 2021
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Reply Flag
Dr. Wu is caring, thorough, and great! She followed up with me after my procedure during off hours to make sure I am doing fine. I will recommend her to anyone.
What went well
No results
What could be improved
No results
Helpful
MC – Aug 15, 2019
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Reply Flag
I LOVE Dr. Wu. She is the most caring doctor. The comment about her being after money is completely absurd. I have been going to her for many years. Staff who check your vision at Brookline office take you quickly. Wait for Dr. Wu can be a little longer, but has never been excessive for me. I schedule morning appointments. Waits are perhaps longer in Boston because of very busy clinic. Not the doctor's fault.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Sep 09, 2017
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Reply Flag
She only cares about $$$ very unethical
What went well
No results
What could be improved
No results
Helpful
Aug 23, 2017
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Reply Flag
I took my Dad here and we waited 7 hours. Saw every student in Boston before seeing Wu. All she wanted was for him to have cataract surgery. She gave no details and just kept pushing the operation. I have zero need to line her pocketbook. Should be ashamed of herself
What went well
No results
What could be improved
No results
Helpful
Boston, MA – Jun 27, 2017
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Reply Flag
I took my mother to see Dr. Wu in Boston and like others we waited about 3 hours. It would have taken less than 30 minutes if her and her staff were more efficient. We spent most of the time waiting... Not sure how she is as a surgeon as my mom's eye sight is not better after the surgery.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Marlborough, MA – Mar 23, 2017
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Reply Flag
I am a paramedic who was referred to Dr. Wu by a coworker who had a great experience getting laser vision correction several years ago. Dr. Wu explained the procedure to me and took a LOT of time to answer all of my many questions about which type of correction was best for me and why, and my concerns about aftercare and healing time. My results (I had PRK done) were amazing! The office staff and other doctors supporting Dr. Wu's care are outstanding and helped make the whole experience great!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Christian in Malden, MA – Jan 04, 2017
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Reply Flag
I just had PRK eye surgery last Thursday performed by Dr. Wu and I am so glad I did! The procedure was quick and painless. In fact, I haven't felt any pain whatsoever, just a bit of scratchiness in one eye. From my first consultation, I was greeted with smiles and kindness from the receptionist Linda as well as from all techs, assistants (Christine, Amanda), Dr. Stejna and Dr. Wu. They were able to answer all my questions and gave me specific pre and post op instructions. I highly recommend it!
What went well
No results
What could be improved
No results
Helpful
Tricia G in Boston, MA – Oct 14, 2016
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Reply Flag
I had been seeing Dr. Wu for about 8 years, but will NEVER return. You have to wait a minimum of 3-31/2 hours to see her. You see 2,3 or 4 technicians prior to seeing her. When you finally do get to see her, she is completely frazzle. At my last appointment she literally ran in for 30 seconds asked me a question and ran off to the next patient. The tech. wrote me an eyeglass prescription which I spent $750 on new glasses that made me DIZZY. This place is shameful and disgusting.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Kim S. in Biston, MA – Sep 22, 2016
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Reply Flag
I have been a patient of Dr Wu for over 10 years. I have the highest confidence in her expertise and her judgement. She combines her exceptional skills with a compassion that I find uncommon among medical professionals today. Dr Wu is a wonderful Doctor and a caring human being.
What went well
No results
What could be improved
No results
Helpful
Milford, NH – Aug 10, 2016
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Reply Flag
Be prepared to be seen by at least 3 techs before you see Dr. Wu and wait 3-5 hours in the waiting area. The office is too busy to get good, personalized care. Everyone is stressed and just wants to get to the next person. She doesn't even have time to read your notes that have been taken by 3 techs! Most times you wait so long that the office is closed and you can't get another tests completed or you can't schedule your next appointment. Don't go here!
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
s.m.m. in Tewksbury, MA – Aug 09, 2016
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About Me

Biography

Dr. Helen Wu, MD is a Ophthalmology Specialist in Boston, MA and has over 35 years of experience in the medical field. She graduated from Ohio State U,...Read more

Specialties

  • Ophthalmology

Education

1991
Massachusetts Eye and Ear Infirmary
Fellowship Hospital
1990
Kellogg Eye Ctr University MI
Residency Hospital
1987
University MI Med Ctr
Internship Hospital
1986
Ohio State U, College of Medicine
Medical School
,

Frequently Asked Questions

Does Dr. Helen Wu, MD offer telehealth services?

Dr. Wu has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Helen Wu, MD accepting new patients?

Dr. Helen Wu, MD generally accepts new patients on Healthgrades. You can see Dr. Wu's profile to make an appointment.

Does Dr. Helen Wu, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Wu accepts your insurance.

What are Dr. Helen Wu, MD's top areas of care?

Dr. Wu frequently treats Blepharitis, Pinkeye (Conjunctivitis), and Keratoconus. See all procedures and conditions Dr. Wu treats.

Where is Dr. Helen Wu, MD's office located?

Dr. Wu's office is located at 800 Washington St, Boston, MA 02111. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Helen Wu, MD?

Find contact information here to make an appointment.

Locations

New England Eye Center - Boston

New England Eye Center - Boston Ophthalmology800 Washington St Boston, MA 02111
1

Affiliated Hospitals

Dr. Wu is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Tufts Medical Center

Boston, MA

78% Patient Experience Rating, 9% higher than the national average

5 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2019)