Dr. Helen K. Wu, MD

New Patients

Dr. Helen K. Wu, MD

Ophthalmology | Female

New England Eye Center - Boston 800 Washington St # 450, Boston, MA 02111 Get Directions
(617) 636-4600

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Care Philosophy

Dr. Wu specializes in Ophthalmology and practices in Boston, MA. She practices at 1 location.

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Dr. Wu's Experience

Experience Match

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Board Certifications

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Conditions Treated

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Procedures Performed

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Background Check

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Awards & Recognition

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Wu

Dr. Wu accepts 10 insurance carriers

Affiliated Hospitals

Hospital Quality

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Hospital Quality Awards


Dr. Wu's Reviews

Likelihood of recommending Dr. Wu to family and friends
based on 12 total surveys (4 with reviews)
Key Survey Insights
  • Trustworthiness
  • Helpfulness
  • Staff
  • Scheduling
Experience with Dr. Wu
  • Level of trust in provider's decisions
  • How well provider explains medical condition(s)
  • How well provider listens and answers questions
  • Spends appropriate amount of time with patients
Dr. Wu's Office & Staff
  • Ease of scheduling urgent appointments
  • Office environment, cleanliness, comfort, etc.
  • Staff friendliness and courteousness
  • Total wait time (waiting & exam rooms)
    31 – 45 minutes (12)
Open Full Survey+
in Boston, MA |
I just had PRK eye surgery last Thursday performed by Dr. Wu and I am so glad I did! The procedure was quick and painless. In fact, I haven't felt any pain whatsoever, just a bit of scratchiness in one eye. From my first consultation, I was greeted with smiles and kindness from the receptionist Linda as well as from all techs, assistants (Christine, Amanda), Dr. Stejna and Dr. Wu. They were able to answer all my questions and gave me specific pre and post op instructions. I highly recommend it!
in Biston, MA |
I had been seeing Dr. Wu for about 8 years, but will NEVER return. You have to wait a minimum of 3-31/2 hours to see her. You see 2,3 or 4 technicians prior to seeing her. When you finally do get to see her, she is completely frazzle. At my last appointment she literally ran in for 30 seconds asked me a question and ran off to the next patient. The tech. wrote me an eyeglass prescription which I spent $750 on new glasses that made me DIZZY. This place is shameful and disgusting.
Milford, NH |
I have been a patient of Dr Wu for over 10 years. I have the highest confidence in her expertise and her judgement. She combines her exceptional skills with a compassion that I find uncommon among medical professionals today. Dr Wu is a wonderful Doctor and a caring human being.
in Tewksbury, MA |
Be prepared to be seen by at least 3 techs before you see Dr. Wu and wait 3-5 hours in the waiting area. The office is too busy to get good, personalized care. Everyone is stressed and just wants to get to the next person. She doesn't even have time to read your notes that have been taken by 3 techs! Most times you wait so long that the office is closed and you can't get another tests completed or you can't schedule your next appointment. Don't go here!
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  • Ophthalmology

Board Certifications

Why It Matters: Dr. Wu's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Ophthalmology

Conditions Treated

  • Acquired Coloboma
  • Acute Endophthalmitis
  • Age-Related Macular Degeneration
  • All Headaches (incl. Migraine)
  • Anterior Ischemic Optic Neuropathy
  • Anterior Scleritis
  • Aphakia and Other Disorders of Lens
  • Astigmatism
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • Bell's Palsy
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Benign Tumor
  • Blepharitis
  • Blind Hypertensive Eye
  • Blind Hypotensive Eye
  • Blindness
  • Blocked Tear Duct
  • Brain Disorders
  • Cancer
  • Cataract
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Chorioretinitis
  • Chronic Dacryoadenitis
  • Conjunctival Hemorrhage
  • Contusion of the Eyeball
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Corneal Erosion
  • Corneal Ulcer
  • Dacryoadenitis
  • Degenerative Disorders of Globe
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Diplopia
  • Drooping Eyelids (Ptosis)
  • Drusen
  • Dry Age-Related Macular Degeneration
  • Dry Eyes
  • Ectropion of Eyelid
  • Endophthalmitis
  • Entropion
  • Esophoria
  • Exotropia
  • Eye Cancer
  • Eye Infections
  • Eyelid Disorders
  • Eyelid Spasm
  • Farsightedness
  • Floaters
  • Fuchs' Corneal Dystrophy
  • Glaucoma
  • Graves' Disease
  • Herpetic Keratitis
  • Heterophoria
  • Hypertropia
  • Hyphema
  • Hypotony of Eye
  • Hypotropia
  • Iridocyclitis
  • Juvenile Macular Degeneration
  • Keratitis
  • Keratoconus
  • Lazy Eye
  • Macular Edema
  • Macular Hole
  • Malignant Neoplasm of Eye
  • Migraine
  • Nearsightedness
  • Nystagmus
  • Ocular Hypertension
  • Optic Neuritis
  • Orbital Cellulitis
  • Paralytic Strabismus
  • Pars Planitis
  • Pigment Dispersion Syndrome
  • Pinguecula
  • Pinkeye (Conjunctivitis)
  • Posterior Scleritis
  • Presbyopia
  • Progressive High Myopia
  • Pterygium
  • Purulent Endophthalmitis
  • Retina Diseases
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemorrhage
  • Retinal Neovascularization
  • Retinal Vein Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinoblastoma
  • Retinopathy of Prematurity (ROP)
  • Sarcoidosis
  • Senile Cataracts
  • Sjögren's Syndrome
  • Solar Retinopathy
  • Stye
  • Sympathetic Uveitis
  • Tear Duct Disorders
  • Thyroid Disease
  • Trichiasis
  • Ulcer
  • Uveitis and Iridocyclitis
  • Vascular Disease
  • Visual Field Defects
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration

Procedures Performed

  • Anterior Vitrectomy
  • Biopsy of Cornea
  • Blepharorrhaphy
  • Canthoplasty and Canthopexy
  • Cataract Removal Surgery
  • Conjunctivoplasty
  • Contact Lens Treatment
  • Coreoplasty
  • Cornea Surgery
  • Cornea Transplant
  • Destruction of Lesion of Retina and Choroid
  • Drainage of Conjunctival Cyst
  • Excision or Destruction of Lesion of Cornea
  • Eye Procedure
  • Eye Surgery
  • Eyelid Surgery
  • Foreign Body Removal from Eye
  • Glaucoma Surgery
  • Implantable Contact Lens
  • Intraocular Lens Implant Surgery
  • Iridectomy
  • Ocular Prosthetics
  • Ocular Surface Reconstruction
  • Paracentesis of Anterior Eye
  • Phakic Refractive Lens Implantation
  • Pterygium Surgery
  • Refractive Lens Exchange
  • Refractive Surgery
  • Removal of Foreign Body from External Eye
  • Repair of Eye Laceration
  • Repair of Retinal Detachment or Retinal Tear
  • Vitrectomy (incl. Macular Hole Repair)
  • Vitreoretinal Surgery
  • YAG Laser Capsulotomy

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Massachusetts.

    What is medical malpractice
  • 0

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions


  • Medical School
    Ohio State University College Of Medicine and Public Health

    Graduated in 1986

  • Internship Hospital
    University Of Michigan Medical Center

    Completed in 1987

  • Residency Hospital
    Kellogg Eye Center University Michigan

    Completed in 1990

  • Fellowship Hospital
    Mass Eye & Ear Infirmary

    Completed in 1992

Awards & Recognition

Languages Spoken

  • English
  • Chinese, Mandarin
  • German
  • Spanish

Memberships &
Professional Affiliations

Dr. Wu does not have any memberships or affiliations listed. If you are Dr. Wu and would like to add memberships or affiliations, please update your free profile.


Dr. Wu's experience matches your search based on the following criteria:

  • Based on total number of patients treated over the last 12 months
  • Specializes in Ophthalmology
  • Board certified in Ophthalmology
  • No malpractice claims found
  • No sanctions found
  • No board actions found

Why Does Experience Matter?

Even specialists specialize. One orthopedic surgeon might do nothing but hip surgeries, while another does nothing but knees. If you want the best possible care, it’s critical to match your medical need with the doctor who truly specializes in treating it.


Patient Satisfaction Results for Dr. Wu

Overall Patient Satisfaction Score

Dr. Wu's Office & Staff

Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
31 – 45 minutes

Experience with Dr. Wu

Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients