Dr. Heather Pontasch, MD
Riverchase Dermatology and Cosmetic Surgery
261 9th St S Naples, FL 34102Accepting new patients
Telehealth services available
Dr. Pontasch's Reviews
Likelihood to recommend Dr. Pontasch
Leave a review
How likely are you to recommendDr. Pontasch?(Select your rating)
What went well
- Appointment scheduling (15)
- Office environment (15)
- Staff friendliness (15)
What could be improved
- Appointment was rushed (2)
- Didn't explain conditions well (2)
- Didn't listen or answer questions (2)
Reply Flag
Dr. Pontash is very thorough and professional. Identified an issue and clearly explained the situation and that I needed a biopsy. l would highly recommend Dr. Pontash as a dermatologist. Sean the medical tech was also very professional.
What went well
- Trusted the provider's decisions
What could be improved
No results
Dec 05, 2019
Reply Flag
Dr. pontasch is a highly skilled dermatologist. She is careful in examinations, explains things clearly and makes patients feel at ease and confident
What went well
No results
What could be improved
No results
Nov 17, 2019
Reply Flag
Very professional and listens to your concerns. Prompt. Office staff are also very efficient. Would strongly recommend.
What went well
No results
What could be improved
No results
Mar 17, 2019
Reply Flag
Dr. Pontasch is very thorough and communicates well. I like that she is a medical dermatologist and not so much into the cosmetic fluff.
What went well
No results
What could be improved
No results
Naples, FL – Jan 03, 2019
Reply Flag
Dr. Pontasch was very thorough and very reassuring. I felt extremely comfortable during my examination and quite comfortable with her diagnosis. The office staff is friendly and accommodating. The entire experience made a visit to the doctor quite pleasant. I happily give Dr. Pontasch and her staff a very positive recommendation.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Jeff Fisher in Marco Island, FL – Jun 22, 2018
Reply Flag
I had my first appointment with Dr. Pontasch last week and felt I had to come on here to share my experience. She is so personable, understanding, highly intelligent and impeccable when it comes to dermatology. I recommend her across the board and to those with the highest of standards when it comes to their and their loved one's healthcare. A Class. Thank you Dr. Pontasch!
What went well
No results
What could be improved
No results
Naples, FL – Oct 18, 2016
Reply Flag
I am very particular with the physicians I see and just had my first appointment with Dr. Pontasch. I was incredibly pleased with her knowledge, bedside manner, genuine concern for my condition, and the time she took to explain everything to me. I recommend her entirely to those who seek the highest level of care in this area.
What went well
No results
What could be improved
No results
bonita springs, fl – Sep 15, 2016
Reply Flag
Could not be happier with my visit at Riverchase Dermatology with Dr. Heather Pontasch. I felt like she really listened to my concerns, and what she prescribed worked great. Only three days later and I already see a huge improvement! Thank You Dr. Pontasch!
What went well
No results
What could be improved
No results
Downtown Naples – Sep 14, 2016
Reply
Ms. Pontasch failed to diagnose me properly. She let me leave her office with a staph infection. The reason I know this is because after I paid 50.00 to be basically told that there was nothing she could do except give me a topical steroid cream, I went to Dr. Kaplan and he took about half hour asking me questions and actually performing an exam of my body, and came to the conclusion I need to do iodine treatments everyday and get on antibiotics. He set a follow up appointment in a month.
What went well
No results
What could be improved
No results
Naples, FL – Sep 09, 2016
Reply Flag
Didn't explain at all. Said my wound was self inflicted. Didn't get to the root of my problem of why there are painful balls under my skin. Didn't seem to care. Didn't ask to check rest of my body.
What went well
No results
What could be improved
No results
Sep 01, 2016
Reply Flag
I have an extreme flare up of psoriasis covering about 85% of my body. It has been like this for almost 9 weeks. Dr. Pontasch is extremely knowledgable and has comforting bedside manner. I have had two appointments with her and at each appointment she is friendly, genuinely concerned, she listens, she is compassionate, and she wastes no time getting treatment and medication for me. This is my first experience with a dermatologist in my 48 years and I am so blessed to have been referred to her.
What went well
No results
What could be improved
No results
Jennifer J in El Cajon, Ca – Mar 15, 2016