Dr. Heather Phipps, DO

Dr. Heather Phipps, DO

Orthopedic Surgery | Female | 43 years old

Learn about this Doctor

Care Philosophy

I think patients should be actively involved in choosing a preferred treatment option based on the pros and cons of all the available options. I hope to give my patients the choice for a better life.Read more

Dr. Phipps' Experience

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Board Certifications

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97
Conditions Treated

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43
Procedures Performed

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Background Check

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Visiting Dr. Phipps

Dr. Phipps accepts 6 insurance carriers

Affiliated Hospitals

Hospital Quality

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Dr. Phipps' Reviews

Likelihood of recommending Dr. Phipps to family and friends
3.9
based on 19 total surveys (5 with reviews)
Key Survey Insights
  • Trustworthiness
     (18)
  • Helpfulness
     (18)
  • Staff
     (19)
  • Scheduling
     (19)
Experience with Dr. Phipps
  • Level of trust in provider's decisions
     (18)
  • How well provider explains medical condition(s)
     (18)
  • How well provider listens and answers questions
     (18)
  • Spends appropriate amount of time with patients
     (18)
Dr. Phipps' Office & Staff
  • Ease of scheduling urgent appointments
     (19)
  • Office environment, cleanliness, comfort, etc.
     (19)
  • Staff friendliness and courteousness
     (19)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (19)
Open Full Survey+
in Richland, WA |
Dr. Phipps diagnosed the problem with my knee and performed surgery to correct it. I appreciated her straightforward and informative manner in office visits. She thoroughly answered any questions or concerns I raised. I consider the surgery very successful since the pain I was experiencing prior to the operation is GONE. I would recommend her highly and without reservations.
in Richland, WA |
Dr. Phipps did both my shoulder's and my knee's. She use to be very kind. Then went back to her about 9 mo. Ago and she was so rude. She didn't even look at my films or com in the room she sent an intern. I left crying and she said to the intern oh well and laughed. I am sorry but that is not professional at all.
in Richland, WA |
she was not nice and was fairly jerky!
in Pasco Washington |
Had a hip and two knee replacements Dr Phipps is fantastic would never have anyone else she is a caring phenomenal Dr
in Pasco, WA |
I have had a hip replacement and my right and left knee replaced Dr Phipps has done the all I would never go to any other Doctor she is phenomenal I trust her with my life and if I have concerns she sees me and helps me figure things out I normally do like many doctors but Dr, Phipps is one in a million she is extremely good at what she does and is a caring doctor, Thank you Dr. Phipps for everything am telling you if you need something done go to Dr. Phipps my name is Gretchen Bowers
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