Dr. Heather A. Jones, MD

Dr. Heather A. Jones, MD

Radiation Oncology | Female | 51 years old

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Care Philosophy

Dr. Jones specializes in Radiation Oncology and practices in Norfolk, VA. She practices at 1 location.

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Dr. Jones' Experience

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Visiting Dr. Jones

Dr. Jones accepts 8 insurance carriers

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Hospital Quality

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Dr. Jones' Reviews

Likelihood of recommending Dr. Jones to family and friends
3
based on 6 total surveys (3 with reviews)
Key Survey Insights
  • Trustworthiness
     (6)
  • Helpfulness
     (6)
  • Staff
     (6)
  • Scheduling
     (6)
Experience with Dr. Jones
  • Level of trust in provider's decisions
     (6)
  • How well provider explains medical condition(s)
     (6)
  • How well provider listens and answers questions
     (6)
  • Spends appropriate amount of time with patients
     (6)
Dr. Jones' Office & Staff
  • Ease of scheduling urgent appointments
     (6)
  • Office environment, cleanliness, comfort, etc.
     (6)
  • Staff friendliness and courteousness
     (6)
  • Total wait time (waiting & exam rooms)
    16 – 30 minutes (5)
Open Full Survey+
Norfolk, VA |
Dr Jones has and her staff have taken excellent care of me. There have been times when treatment was rescheduled, but she was also able to see me right away when I didn't feel well and made sure I got to hospital to get the treatment I needed.
in Virginia Beach, VA |
I agree with the review regarding scheduling. I am so frustrated and stressed with the constant rescheduling also. I haven't said anything because I don't want to jeopardize my care.
Norfolk,VA |
Dr. Jones spends time with her patients however they repeatedly reschedule appointments. One appointment I had was rescheduled 4 times! When I complained about the constant rescheduling Dr. Jones told me that was my last visit. Instead of making sure her office is managed better she chose to get rid of her cancer patient!
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