Dr. Gustavo Serrano, MD

Dr. Gustavo Serrano, MD

Nephrology | Male | 55 years old

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Care Philosophy

Dr. Serrano specializes in Nephrology and practices in Tampa, FL. He practices at 1 location.

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Dr. Serrano's Experience

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Visiting Dr. Serrano

Dr. Serrano accepts 13 insurance carriers

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Hospital Quality

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Dr. Serrano's Reviews

Likelihood of recommending Dr. Serrano to family and friends
2.3
based on 9 total surveys (3 with reviews)
Key Survey Insights
  • Trustworthiness
     (9)
  • Helpfulness
     (9)
  • Staff
     (9)
  • Scheduling
     (9)
Experience with Dr. Serrano
  • Level of trust in provider's decisions
     (9)
  • How well provider explains medical condition(s)
     (9)
  • How well provider listens and answers questions
     (9)
  • Spends appropriate amount of time with patients
     (9)
Dr. Serrano's Office & Staff
  • Ease of scheduling urgent appointments
     (9)
  • Office environment, cleanliness, comfort, etc.
     (9)
  • Staff friendliness and courteousness
     (9)
  • Total wait time (waiting & exam rooms)
    31 – 45 minutes (7)
Open Full Survey+
in Tampa, FL |
PATIENTS BEWARE! My parents were patients of Dr. Serrano, first couple of visits nothing but helpful to all needs, after that it all became so difficult to get medications refilled, referrals done office staff are so unorganized. I provided him with a list of all there medication yet every time they went to see him he would ask about what meds they have. My dad takes heart and seizure both everyday meds for life yet refills were vertualy impossible. If you care about your parent stay away!!!!!
in New York, NY |
Dr. Serrano is an incompetent and neglectful doctor. Him and his staff are extremely careless and do not put patients' health first. My Mother was a patient of his and was recently hospitalized for several weeks due to his neglect. His office refused to give her an urgent appointment or to refill her diabetic insulin medication. Due to this, her kidneys started failing, she lost over 50 lbs. due to vomiting, and is now undergoing dialysis. We will be taking legal action, this is UNACCEPTABLE.
in Tampa, FL |
He is knowledgeable, compassionate and personable. I feel very blessed to have Dr. Serrano and his staff as a part of my health care team.
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